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4.3 out of 5

"Front desk staff and valet staff were very helpful and welcoming. We were there with children and enjoyed our stay. " More

By a verified traveler on Sat 19 Feb 2022

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Hotel Description

Family-friendly 4-star aparthotel near San Diego Zoo

Oceanside stay

Within a 15-minute walk of this Downtown San Diego aparthotel, you'll find San Diego Convention Center and USS Midway Museum. Seaport Village and Port of San Diego are also within half a mile (1 km).

Renovated in 2021

This aparthotel features an indoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the business center, express check-in, and valet parking. A bar/lounge, a 24-hour front desk, and a coffee shop are also provided.

Comfy beds, WiFi

The 341 apartments feature comforts like pillowtop beds and premium bedding, while refrigerators and microwaves offer the conveniences of home. LCD TVs come with satellite channels, and other amenities include WiFi and MP3 docks.

Suite, City View (2 Double Beds with Sofa bed)

Bed Count 2 Full Beds Maximum Occupancy 6 Max
$285* Per night/room Oct 23 - Oct 24

Suite, 1 King Bed with Sofa bed, City View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Bay View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Luxury Suite, 1 King Bed, View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Embassy Suites by Hilton San Diego Bay Downtown ratings based on 35 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Embassy Suites by Hilton San Diego Bay Downtown

Everyone (11) Couples (4) Family (15)
5 out of 5
Front desk staff and valet staff were very helpful and welcoming. We were there with children and enjoyed our stay.

Posted by on Feb 19, 2022

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Comment from Hotel Management

Feb 20, 2022 by Melissa

Thank you for your feedback.

2 out of 5
Quite

Posted by on Dec 26, 2021

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Comment from Hotel Management

Dec 26, 2021 by Courtney

Thank you for taking the time to review our hotel. I'm sorry to hear your stay with us was not perfect. Please let us know what went wrong so we can make it right.

5 out of 5
I like that the property is walking distance to seaport village and other nearby attractions. I don't like to have to pay for a hefty fee for parking per night, especially as a Hilton Silver memember.

Posted by , from Hemet on Dec 21, 2021

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Comment from Hotel Management

Dec 21, 2021 by Courtney

Thank you so much for taking the time to review our property. I'm glad you found our location convenient for your San Diego travel plans. I'm sorry you were unhappy with the parking fee. We are a valet only property so the parking fee accounts for the necessary staffing. We do provide a $10 discount on the parking rate for all Hilton Honors members; Blue, Silver, Gold and Diamond.

5 out of 5
Love the free breakfast and the free happy hour.. very nice!

Posted by on Nov 30, 2021

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Comment from Hotel Management

Nov 30, 2021 by Courtney

We're so glad you enjoy our complimentary buffet and social hour. We hope to see you again soon1

4 out of 5
Nice and clean room and common area. Swimming pool too cold. Room mechanical equipment makes a loud humming noise. Shower drains slowly.

Posted by on Nov 26, 2021

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Comment from Hotel Management

Nov 26, 2021 by Front Desk Supervisor

Thank you for your feedback about the swimming pool, shower drain, and room noise. We will follow up with our respective team member to ensure this doesn't happen again. We hope to welcome you back soon to a nice and clean suite!

5 out of 5

Posted by on Nov 11, 2021

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5 out of 5
Very positive experience.

Posted by on Nov 1, 2021

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Comment from Hotel Management

Nov 1, 2021 by Melissa

Thank you for your positive feedback and I am pleased to hear you enjoyed your stay. We hope to see you again soon.

5 out of 5
It is located in a strategic position so you can walk around the area.

Posted by on Sep 14, 2021

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Comment from Hotel Management

Sep 15, 2021 by Courtney

We are happy to hear you found our location convenient to your San Diego activities. We hope to see you again soon!

4 out of 5

Posted by on Aug 27, 2021

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5 out of 5
Everything was excellent!

Posted by on Aug 20, 2021

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Comment from Hotel Management

Aug 21, 2021 by Front Desk Supervisor

Thank you so much for your feedback! We hope to welcome you back soon.

About the Embassy Suites by Hilton San Diego Bay Downtown

Location 601 Pacific Hwy, San Diego, CA 92101

Property Features

Embassy Suites by Hilton San Diego Bay Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee. Business amenities include a business center and limo/town car service. Event space at this aparthotel measures 5000 square feet (465 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the family-friendly Embassy Suites by Hilton San Diego Bay Downtown. For a fee, parking is available. A complete renovation of Embassy Suites by Hilton San Diego Bay Downtown was completed in March 2021. This 4-star San Diego aparthotel is smoke free.

  • 341 guestrooms or units
  • 12 levels
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1998
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge

Parking

Valet parking (surcharge)

Transport

  • Train station: San Diego Santa Fe Depot (0.7 km / 0.5 mi)
  • Metro station: Seaport Village Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Embassy Suites by Hilton San Diego Bay Downtown offers 341 accommodations with MP3 docking stations and video-game consoles. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This San Diego aparthotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Pillowtop beds
  • MP3 dock
  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Gaming console
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

The aparthotel hosts a free manager's reception daily.

Pacific Fish Company - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Dunkin Donuts - This coffee shop serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Parking height restrictions apply
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25.00 per accommodation, per night

The resort fee includes:

  • Sporting facilities or equipment
  • Internet access
  • Additional inclusions

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 (rates may vary)
  • Fee for wireless Internet in public areas: USD 9.99 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 9.99 (rates may vary)
  • Covered valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel San Diego Bay Downtown
  • Embassy Suites San Diego Bay Downtown
  • San Diego Embassy Suites
  • Embassy Suites Hilton San Diego Bay Downtown Hotel
  • Embassy Suites Hilton San Diego Bay Downtown
  • Embassy Suites By Hilton Diego
  • Embassy Suites by Hilton San Diego Bay Downtown San Diego
  • Embassy Suites by Hilton San Diego Bay Downtown Aparthotel

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.