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Embassy Suites by Hilton San Diego Bay Downtown

4.0 star property
Family-friendly stay near San Diego Zoo

Choose dates to view prices

Photo gallery for Embassy Suites by Hilton San Diego Bay Downtown

Lobby
Property video
Indoor pool
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Air conditioning

Explore the area

View in a map
601 Pacific Hwy, San Diego, CA, 92101
  • Place, Seaport Village
    ‪3 min walk‬
  • Place, USS Midway Museum
    ‪5 min walk‬
  • Place, Port of San Diego
    ‪8 min walk‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪5 min drive‬

Room options

View all photos for Suite, 1 King Bed, Bay View

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Bay View

9.0 out of 10
Wonderful
(14 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, City View

9.6 out of 10
Exceptional
(39 reviews)
  • 600 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Balcony, Bay View

42-inch LCD TV with satellite channels, TV, video-game console

Room, 1 King Bed, Balcony, Bay View

9.8 out of 10
Exceptional
(12 reviews)
  • 600 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area | 42-inch LCD TV with satellite channels, TV, video-game console

Suite, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(16 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Bay View, Corner (Oversized)

42-inch LCD TV with satellite channels, TV, video-game console

Suite, 1 King Bed, Bay View, Corner (Oversized)

9.2 out of 10
Wonderful
(30 reviews)
  • 600 sq ft
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, City View

  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Balcony, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed with Sofa bed, Balcony, City View

9.4 out of 10
Exceptional
(33 reviews)
  • 603 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

42-inch LCD TV with satellite channels, TV, video-game console

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

42-inch LCD TV with satellite channels, TV, video-game console

Suite, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 600 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

42-inch LCD TV with satellite channels, TV, video-game console

Suite, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 603 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, City View (Indulge)

42-inch LCD TV with satellite channels, TV, video-game console

Premium Suite, 1 King Bed, City View (Indulge)

7.0 out of 10
Good
(2 reviews)
  • 600 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Living area | 42-inch LCD TV with satellite channels, TV, video-game console

Luxury Suite, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, City View

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(77 reviews)
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Bathtub

1 bedroom, premium bedding, down comforters, pillowtop beds

Suite, 1 King Bed, Accessible, Bathtub

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Bay View, Corner

42-inch LCD TV with satellite channels, TV, video-game console

Premium Suite, 1 King Bed, Bay View, Corner

  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, Bay View

42-inch LCD TV with satellite channels, TV, video-game console

Premium Suite, 1 King Bed, Balcony, Bay View

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Balcony, City View

42-inch LCD TV with satellite channels, TV, video-game console

Premium Suite, 1 King Bed, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, City View

42-inch LCD TV with satellite channels, TV, video-game console

Premium Suite, 1 King Bed, City View

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Water View)

42-inch LCD TV with satellite channels, TV, video-game console

Premium Suite, 1 King Bed (Water View)

  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

42-inch LCD TV with satellite channels, TV, video-game console

Premium Suite, 1 King Bed, Accessible (Mobility/Hearing, Roll In Shower)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Queen Beds, City View

42-inch LCD TV with satellite channels, TV, video-game console

Premium Suite, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(9 reviews)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Suite, 2 Queen Beds, Bay View

42-inch LCD TV with satellite channels, TV, video-game console

Premium Suite, 2 Queen Beds, Bay View

7.4 out of 10
Good
(3 reviews)
  • 1 bedroom
  • Bay view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Bay View (2 Double Beds with Sofa bed)

42-inch LCD TV with satellite channels, TV, video-game console

Suite, Bay View (2 Double Beds with Sofa bed)

9.0 out of 10
Wonderful
(60 reviews)
  • 600 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About the neighborhood

San Diego

Oceanside stay.Within a 10-minute walk of this Downtown San Diego hotel, you'll find Seaport Village and USS Midway Museum. Also, Port of San Diego is within half a mile (1 km) and Petco Park is within 2 miles (3 km).

What's nearby

  • Seaport Village - 3 min walk - 0.2 miles
  • USS Midway Museum - 5 min walk - 0.3 miles
  • Port of San Diego - 8 min walk - 0.5 miles
  • B Street Cruise Ship Terminal - 10 min walk - 0.6 miles
  • San Diego Convention Center - 12 min walk - 0.7 miles

Getting around

  • Seaport Village Station - 4 min walk
  • San Diego Santa Fe Depot - 8 min walk
  • San Diego Intl. Airport (SAN) - 11 min drive

Restaurants

  • ‪Malibu Farm San Diego - ‬6 min walk
  • ‪Mike Hess Brewing - Seaport Village - ‬4 min walk
  • ‪Manchester Grand Hyatt Grand Lobby Bar - ‬4 min walk
  • ‪The Cheesecake Factory - ‬2 min walk
  • ‪Spill the Beans Coffee + Bagels - ‬6 min walk

About this property

Embassy Suites by Hilton San Diego Bay Downtown

Family-friendly stay near San Diego Zoo
Embassy Suites by Hilton San Diego Bay Downtown offers its guests an indoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

A business center, meeting rooms, and limo/town car service are available. Event space at this hotel measures 5000 square feet (465 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Embassy Suites by Hilton San Diego Bay Downtown. For a fee, parking is available.

This San Diego hotel is smoke free.

  • 341 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 5000 sq ft of conference space
  • 465 sq m of conference space
  • Built in 1998
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton San Diego Bay Downtown offers 341 accommodations with MP3 docking stations and video-game consoles. Pillowtop beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This San Diego hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Jan 18 - Jan 19
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom

Internet

  • Available in all rooms: WiFi (USD 12.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 9.99 per night); wired internet (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Secured, covered valet parking on site (USD 65 per day; includes in/out privileges)
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • Bicycle tours
  • Gym
  • Indoor pool
  • Personal motorized watercraft
  • Shopping
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock
  • Pay movies
  • Video game console

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 36.28 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.99 per night (rates may vary)
  • Fee for wired internet in public areas: USD 9.99 (rates may vary)
  • Covered valet parking fee: USD 65 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Hotel San Diego Bay Downtown
Embassy Suites San Diego Bay Downtown
San Diego Embassy Suites
Embassy Suites Hilton San Diego Bay Downtown Hotel
Embassy Suites Hilton San Diego Bay Downtown

Frequently asked questions

How close is Embassy Suites by Hilton San Diego Bay Downtown to the airport?

Embassy Suites by Hilton San Diego Bay Downtown is 2.6 mi (11-min drive) away from the San Diego Intl. Airport (SAN) airport, the closest popular airport to the property.

How much does it cost to stay at Embassy Suites by Hilton San Diego Bay Downtown?

As of Jan 16, 2026, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton San Diego Bay Downtown on Jan 30, 2026 start from $188.6, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Embassy Suites by Hilton San Diego Bay Downtown have an airport shuttle?

Airport shuttle services are not available at Embassy Suites by Hilton San Diego Bay Downtown.

How close is Embassy Suites by Hilton San Diego Bay Downtown to the beach?

This hotel is 8.5 mi (22-min drive) from Mission Beach and 7.7 mi (22-min drive) from Coronado Beach. Don't forget your sunscreen!

Does Embassy Suites by Hilton San Diego Bay Downtown offer free breakfast?

Embassy Suites by Hilton San Diego Bay Downtown offers free buffet breakfast every day.

Is there a casino at Embassy Suites by Hilton San Diego Bay Downtown?

No, there is no casino at this hotel.

What time is check-in at Embassy Suites by Hilton San Diego Bay Downtown?

Check-in start time: 4 PM; Check-in end time: midnight.

Is there free parking at Embassy Suites by Hilton San Diego Bay Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 65 per day.

Does Embassy Suites by Hilton San Diego Bay Downtown have a pool?

Embassy Suites by Hilton San Diego Bay Downtown features an indoor pool.

Does Embassy Suites by Hilton San Diego Bay Downtown have a restaurant?

Embassy Suites by Hilton San Diego Bay Downtown is home to Pacific Fish Company, which features American cuisine.

Does Embassy Suites by Hilton San Diego Bay Downtown have a spa?

There are no spa services available at this hotel.

How close is Embassy Suites by Hilton San Diego Bay Downtown to downtown San Diego?

Embassy Suites by Hilton San Diego Bay Downtown is 0.6 mi away from San Diego.

Embassy Suites by Hilton San Diego Bay Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1113 out of 1577 reviews
Rating 8 - Good. 244 out of 1577 reviews
Rating 6 - Okay. 115 out of 1577 reviews
Rating 4 - Poor. 48 out of 1577 reviews
Rating 2 - Terrible. 57 out of 1577 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Piper

Traveled with family
Liked: Amenities
Perfect except room would not cool.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth, SAN ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location, room size and breakfast!
Stayed 1 night in Oct 2025

10/10 Excellent

Holly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great location
Stayed 4 nights in Aug 2025

10/10 Excellent

Jennifer

Stayed 3 nights in Sep 2025

10/10 Excellent

Nima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very good experience
Stayed 1 night in Oct 2025

10/10 Excellent

Lance, Tooele

Liked: Cleanliness
Stayed 1 night in Oct 2025

2/10 Terrible

Bill

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
The sink was leaking Toilet was running water unable to sleep
Stayed 1 night in Oct 2025

10/10 Excellent

Lin

Liked: Cleanliness, staff & service, property conditions & facilities
Overall is good
Stayed 2 nights in Oct 2025

10/10 Excellent

Mia

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this. I highly recommend it if you’re wanting to visit San Diego. It’s at a perfect location. Walking distance to many attractions and shopping. I would definitely stay here again. I had no problem with being charged but you should know that valet parking $65 and a $25 daily charge will be added at your stay at check in. I did realized that would happen cause I didn’t read the fine print. But I didn’t mind it. Valet was great and we did use our room service.
Stayed 3 nights in Oct 2025

10/10 Excellent

Kimberly

Stayed 3 nights in Oct 2025

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2025

10/10 Excellent

Michael

Stayed 4 nights in Oct 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Emilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was amazing clean staff was very pleasant. Breakfast is delicious with with omelet/eggs made to order social hour is amazing and indoor pool made the entire trip
Stayed 2 nights in Oct 2025

10/10 Excellent

Audra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to so many places.
Stayed 2 nights in Oct 2025

8/10 Good

Stephen Nektario, North Brunswick

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with adequate facilities.
Stayed 7 nights in Sep 2025

8/10 Good

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location allow walking to major dining and sight seeing attractions. Breakfast was just average, typical Embassy on the mainland. Staff is wonderful. Valet only parking was expensive and slow. The staff was working fast but there's only so much they can do.
Stayed 3 nights in Sep 2025

8/10 Good

William

Traveled with partner
Liked: Staff & service, amenities
Our stay started great with Madison at the front desk. She made us feel welcome. Later she surprised us with some small pastry treats in the room for our anniversary. The people at the lobby promoting Hilton honors were annoying and pesky. We had several approach us over our stay that would not leave us to our getaway. We loved the location of the hotel in this interesting city but the $25 add on each day led us to focusing how to spend in the hotel when we had other plans. T shirts, shorts etc bought at the hotel store with exaggerated pricing made us feel almost victimized. I would rather you just increase your rates and not play games with the fee. End of the day the chorus of the Mennonite conference one evening in the atrium lifted our spirits. Wonderful
Stayed 5 nights in Oct 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the middle of everything
Stayed 2 nights in Oct 2025

6/10 Okay

Margaret E

Traveled with group
the manditorory 25$ charge each day was totally ridiculous to make us buy items at the gift shop was not good this was not brought up in items when I booked I would not stay at this hotel again if I knew this was a charge It would have been nice if they would have had a container of water in lobby They need to have the front desk more informed on bus costs and where to pick the bus up I asked the people there and they had no idea how much bus fare wAS or how far down the street it was to catch These are people dealing with tourists they need to be more on top of these things
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The courtesy of staff and atmosphere of hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Jesse

Stayed 1 night in Oct 2025

2/10 Terrible

Herman

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near esplanade
Stayed 4 nights in Sep 2025

8/10 Good

Victor

Stayed 1 night in Oct 2025