2/10 Terrible
Brian
Traveled with family
Sep 29, 2025
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay in this hotel go somewhere else. Do not vacation much wasted my money at this hotel chain and regret every moment of it. The toilet seat was not connected very well to the toilet so when you sat down, you slid around, when you got in the shower, there was black looking mold in the shower and it was a shower tub. Insert there was not properly mounted so it felt squishy in plastic key, the sink would fill up with water and take forever to drain, there was black stuff on the shower curtain that looked like poo, we found a bottle of lotion sitting on the ground by the TV, and don’t ask about the TV. It is impossible to switch channels and they don’t get very many channels And the air conditioner just look at the pictures of the air conditioner. I feel like I have some sort of weird viral infection now because I had to breathe in nasty air, and there were particles in it that look like mouse droppings because it was so dirty. They say they have breakfast. You’re better off eating from the gas station down the street, we ate a waffle the first day and never went back other than for coffee. The breakfast was disgusting and I was with a teenager that would eat anything and they said it was gross. Because of the cleanliness and the operations of this hotel, I will never say the Best Western again. The staff seemed like teenagers so I was worried if I complained that something could happen and I would not have a hotel at all. DO NOT STAY HERE.
Brian
Stayed 3 nights in Sep 2025
