"I liked the key cards that used a tap for entry and I appreciated the destination floor elevators. The continental breakfast was worth paying for; th ... " More
Oct 30, 2022 by Cecilia Menezes, GM, DoubleTree SD Mission Valley
Hi Nola,We very much appreciate your comments regarding your stay at DoubleTree by Hilton San Diego Mission Valley, and for taking the time to write a review.I was so pleased to learn that you had a practically faultless stay, and enjoyed our enviable central location - the hotel really is perfectly placed to enjoy the very best of what San Diego has to offer.We appreciate your kind words about our breakfast and our anticipatory hospitality in creating small amenities that ensure the ultimate relaxation.We hope to have the pleasure of hosting you again in the near future and we look forward to that.Kind regards,Cecilia Menezes, General Manager
Oct 24, 2022 by Cecilia Menezes, GM, DoubleTree SD Mission Valley
Hi John,Thank you for choosing our DoubleTree by Hilton San Diego Mission Valley and leaving your comments. We want to sincerely apologize for the delays while checking in and that there was not a prompt response. We do value and appreciate the need to be quickly settled in your guest room. We have shared your feedback with our Front Desk Supervisor who has taken proper action to ensure these missed opportunities are not repeated. We hold ourselves to very high standards and should you stay with us again, we believe you'll see that this was an isolated incident.We would welcome another opportunity to host you and provide you with the seamless and perfect stay you deserve.Regards,Cecilia Menezes, General Manager
Apr 14, 2022 by Cecilia Menezes, General Manager
Thank you Sandra! It was a pleasure to be of service! We strive to embody an elegant yet approachable atmosphere and take great care with every detail from our rooms and amenities, to our warm and attentive approach. Thank you for taking time to review your visit and kind recommendation. We hope you will stay with us again soon! Regards, Cecilia Menezes, General Manager
Mar 5, 2022 by Cecilia Menezes, GM, DoubleTree SD Mission Valley
Hello Tristan, We are disappointed to read that we did not provide the value for which you were hoping. Here, at DoubleTree San Diego Mission Valley, we understand that our guest’s relaxation and comfort is a standard expectation and we sincerely apologize that you were placed in a room that was not adequately soundproofed. We will carefully check the room you occupied and take corrective measures immediately. Again, we regret the inconvenience and hope to have the opportunity to welcome you back for a much-improved stay. Regards, Cecilia Menezes, General Manager
Feb 25, 2022 by Cecilia Menezes, GM, DoubleTree SD Mission Valley
Thank you for your account of your stay with us at DoubleTree San Diego Mission Valley, Anthony. Having the opportunity to unwind in our refreshing pool is a real treat! I hope we were able to spoil you with all our amenities but if time did not allow, there is always next time. We thank you for your patronage and we wish to see you again and to host you comfortably in the not too distant future. All the best, Cecilia Menezes, General Manager
Feb 13, 2022 by Cecilia Menezes, GM, DoubleTree SD Mission Valley
Dear Concepcion, I am thrilled that you thoroughly enjoyed your weekend getaway with us at DoubleTree by Hilton San Diego - Mission Valley. It is gratifying to know that our optimal location created favorable impressions for you. Receiving your review was an absolute pleasure, and I look forward to welcoming you back to DoubleTree Mission Valley for another memorable stay soon. All the best, Cecilia Menezes, General Manager
Jun 7, 2021 by Cecilia Menezes, General Manager
Hello, Thank you so much for staying with us and for leaving us a great review. We look forward to hosting you again in the future. Sincerely, Cecilia Menezes, General Hotel Manager