Old Town San Diego stay
Your stay at this Old Town San Diego aparthotel places you within 2 miles (3 km) of Mission Bay and Hotel Circle. University of San Diego and Balboa Park are also within 3 miles (5 km).
This aparthotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and airport shuttle. There's a gym on site, and free newspapers and barbecue grills are also offered.
Free Internet, flat-screen TVs
Featuring conveniences like microwaves and coffee/tea makers, the 197 apartments offer free WiFi and free wired Internet, as well as flat-screen TVs. Room service, free newspapers, and free local calls are also available. Weekly housekeeping is available.
Jun 23, 2022 by Supervisor MF
Dear Susan, Thank you for the review. We appreciate you staying with us. We look forward to your next visit! Sincerely, Best Western Plus Hacienda Hotel Old Town
Feb 25, 2022 by Supervisor MF
Dear Javier, Thank you for completing the survey regarding your recent stay at our property. Our apologies for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Thank you for staying with us. Have a wonderful day. Sincerely, Front Office Lead Supervisor MF Best Western Plus Hacienda Hotel Old Town
Feb 15, 2022 by Supervisor MF
Dear Lorenzo, Thank you for completing the review. You will be receiving the refund for the parking to make up for the inconvenience. Please allow a couple of days before it would reflect on your account. Thank you so much. Have a wonderful day. Sincerely, Front Office Lead Supervisor MF Best Western Plus Hacienda Hotel Old Town
Nov 10, 2021 by Supervisor MF
Dear Morris, Thank you for completing the survey and for the nice words about our location and our friendly staff. We appreciate you leaving us 4 out of 5 rating. You may always avail of breakfast from our restaurant, but unfortunately, we don't include it in the room rate when making reservations. We hope to see you again so you may try our very own Old Town Tequila Factory Restaurant, and stay with us again. Safe travels. Sincerely, Best Western Plus Hacienda Hotel Old Town/ Supervisor MF
Nov 1, 2021 by Supervisor MF
Dear Andrea, We are thrilled to know that you enjoyed our location and the local shops here in Old Town. We genuinely appreciate your loyalty and we can't wait to welcome you again. Sincerely, Best Western Plus Hacienda Hotel Old Town/ Supervisor MF
Oct 19, 2021 by Supervisor MF
Dear Deborah, It is great to hear back from you, and we appreciate the great review. It was a pleasure having you here at the property. Hope to see you again. Sincerely, Best Western Plus Hacienda Hotel Old Town/ Sup MF
Oct 19, 2021 by Supervisor MF
Dear Jason, Thank you for leaving us a 5 star review, we appreciate it. We are glad you enjoyed your stay. See you again next time. Sincerely, Best Western Plus Hacienda Hotel Old Town/ Sup MF
Sep 4, 2021 by randy
thank you for the review we appreciate the feed back.
Jul 28, 2021 by Best Western Plus Hacienda Hotel Old Town/ MOD MF
Thank you for taking time to review our property. We are glad you enjoyed your stay. See you again on your next visit.
Best Western Plus Hacienda Hotel Old Town offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. Event space at this aparthotel measures 3000 square feet (279 square meters) and includes conference space. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Best Western Plus Hacienda Hotel Old Town. An airport shuttle during limited hours is available for a fee. For a fee, parking is available. This 3-star San Diego aparthotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet , Wireless internet access
Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless
Self parking (surcharge)
Best Western Plus Hacienda Hotel Old Town offers 197 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. 40-inch flat-screen televisions come with pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Diego aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered weekly.
For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:30 AM.
Old Town Tequila Factory - This restaurant specializes in Mexican cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.
Recreational amenities at the aparthotel include an outdoor pool and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Best Western Plus Hacienda Hotel Old Town offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. A shield is in place between staff and guests in main contact areas and cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.