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DoubleTree by Hilton San Diego - Del Mar

4-star property
11915 El Camino Real, San Diego, CA 1-855-201-7819
4.1 out of 5
Very good!
See all 24 travelocity Reviews

"We enjoyed the Staff very much They were very attentive and accommodating " More

By a verified traveler on Thu 02 Dec 2021

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Hotel Description

4-star aparthotel in Carmel Valley

Carmel Valley stay

Your stay at this Carmel Valley aparthotel places you within 3 miles (5 km) of Torrey Pines State Natural Reserve and Meadows Del Mar Golf Club. Also, Torrey Pines State Beach is within 3 miles (5 km) and Del Mar Plaza is within 6 miles (10 km).

Free area shuttle

This aparthotel features an outdoor pool, a spa tub, and a restaurant. Traveling on business? Take advantage of the 8 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the gym and perks like a free area shuttle.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 224 apartments also offer free WiFi and LCD TVs with digital channels. Room service, coffee/tea makers, and free weekday newspapers are also available.

1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$143* Per night/room Apr 13 - Apr 14

Bedroom King Suite

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

King Bed

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

King Bed Pool View

Bed Count room.options.bedSize. Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed, Accessible, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton San Diego - Del Mar ratings based on 24 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton San Diego - Del Mar

Everyone (7) Couples (4) Family (10)
1 out of 5
Check in was ok. But room not cleaned after day 1. Then when asked for towels after swimming, none came. No one answers front desk phone over 50 rings. Very disappointed.

Posted by , from SAN FRANCISCO on Dec 29, 2022

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Comment from Hotel Management

Dec 30, 2022 by Abad

Sorry about your subpar stay with us. I will look into your issues. Make sure it does not happen again.

5 out of 5

Posted by , from BLUEFIELD on Dec 1, 2022

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5 out of 5
We enjoyed the Staff very much They were very attentive and accommodating

Posted by on Dec 2, 2021

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Comment from Hotel Management

Dec 16, 2021 by Cathy L

We appreciate you staying with us and sharing your experience. On behalf of my entire team, thank you! We take a lot of pride in what we do, and it brings us joy to hear that you enjoyed your stay. We look forward to your return!

5 out of 5
Friendly and helpful staff, clean rooms, great restaurant in the hotel lobby, & plenty of amenities at the hotel we stayed at (DoubleTree by Hilton Del Mar). We were very pleased

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 17, 2021 by Jonny, Front Office Manager

Thank you for staying with us and providing some positive feedback. We are happy to hear you enjoyed your stay with us. The good news is that we are looking into updating our guest rooms in the near future to become even better! Thank you again for staying with us and we look forward to seeing you again soon.

4 out of 5
Nice stay.

Posted by on Oct 11, 2021

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Comment from Hotel Management

Oct 12, 2021 by Jonny Lovely- Front Office Manager

Thank you for your review of our hotel! We are looking forward to your next stay with us.

4 out of 5
Overall stay was great. Clean rooms with friendly staff.

Posted by , from San Dimas on Aug 29, 2021

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Comment from Hotel Management

Aug 29, 2021 by Jonny, Front Office Manager

Thank you so much for staying with us and providing some positive feedback. We are happy you found the room clean and the staff friendly! We look forward to seeing you again soon.

5 out of 5
Nice people, very helpful, clean property

Posted by on May 10, 2021

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Comment from Hotel Management

May 10, 2021 by Jordan, Front Office Manager

Thanks for the high marks! It pleases us to know that you enjoyed your visit here, based on the rating and compliments you granted us. We hope to see you again quite soon.

5 out of 5
Very nice friendly staff. Beautiful hotel. Only thing I didn’t like was the breakfast menu didn’t have a lot of options. Other then that the stay was nice and smooth.

Posted by on Apr 18, 2021

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Comment from Hotel Management

Apr 18, 2021 by Jordan, Front Office Manager

We appreciate the high marks and the insights you provided here. We plan to elevate our breakfast offerings as we continue to rebuild our operation, and look forward to welcoming you back for another great stay.

3 out of 5
Disappointed that there was no fridge in the rooms. It was frustrating that there were 4 of us in the room but the continued to only give us 2 towels. We had to ask numerous times for more towels. When we asked for more toilet paper and Kleenex they said they would have our room cleaned. They cleaned our room but never replaced the toilet paper or Kleenex, even though we put the empty Kleenex box on top of the dispenser. They took the box but never replaced it.

Posted by on Apr 10, 2021

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Comment from Hotel Management

Apr 11, 2021 by Jordan, Front Office Manager

We're sorry to hear about these challenges you encountered during your recent visit, but we value the feedback you provided. We do plan to adjust how we stock our guest rooms to accommodate families, and will review these insights with our staff to ensure we better anticipate the needs of our guests. We hope you will join us again so we can create a more rewarding experience next time.

5 out of 5

Posted by on Apr 6, 2021

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Comment from Hotel Management

Apr 17, 2021 by Jordan, Front Office Manager

Thanks for the high marks! We appreciate knowing that you enjoyed your stay, and hope to see you again soon.

About the DoubleTree by Hilton San Diego - Del Mar

Location 11915 El Camino Real, San Diego, CA 92130

Property Features

DoubleTree by Hilton San Diego - Del Mar offers its guests a children's pool, an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this aparthotel measures 5800 square feet (539 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly DoubleTree by Hilton San Diego - Del Mar. A free area shuttle within 6 miles is available. For a fee, parking is available. This 4-star San Diego aparthotel is smoke free.

  • 1 building
  • 224 guestrooms or units
  • 5 levels
  • 5800 sq ft of conference space
  • 539 sq m of conference space
  • Built in 1991
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: San Diego Coaster Sorrento Valley Station (6.2 km / 3.9 mi)
  • Property shuttles: Free area shuttle within 6 miles
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton San Diego - Del Mar offers 224 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 43-inch LCD televisions come with premium digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Diego aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Mosaic Kitchen & Bar - Overlooking the pool, this bistro specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 100 per accommodation, per stay
  • Weight limit: 75 lbs per pet
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Personal protective equipment will be available to guests. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Protective clothing is available to guests
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 17
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 3
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 20.00 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Hotel San Diego Mar
  • DoubleTree Hilton San Diego Mar
  • DoubleTree Hilton San Diego Mar Hotel
  • DoubleTree Hilton Mar Hotel
  • DoubleTree Hilton Mar
  • Doubletree Del Mar
  • Doubletree By Hilton Diego Del
  • DoubleTree by Hilton San Diego Del Mar
  • DoubleTree by Hilton San Diego - Del Mar San Diego
  • DoubleTree by Hilton San Diego - Del Mar Aparthotel
  • DoubleTree by Hilton San Diego - Del Mar Aparthotel San Diego

You should know

  • Pool access available from 7:00 AM to 10 PM.
  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.