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The Reserve at Paradisus Punta Cana

5.0 star property
5-star beachfront hotel near Cortecito Beach

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The Reserve at Paradisus Punta Cana

Photo gallery for The Reserve at Paradisus Punta Cana

5 outdoor pools, pool umbrellas, sun loungers
View from property
Meeting facility
Bar (on property)
Terrace/patio

Overview of The Reserve at Paradisus Punta Cana

Reviews
8.4

Very good

Popular amenities

  • Hot TubHot TubHot Tub
  • PoolPoolPool
  • On private beach
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • Free WiFiFree WiFiFree WiFi

Explore the area

Map
Bavaro Beach, Punta Cana, La Altagracia, 23000
  • Popular LocationCortecito Beach9 min walk
  • Popular LocationLos Corales Beach9 min drive
  • Popular LocationIberostar Golf Course10 min drive
  • AirportPunta Cana (PUJ-Punta Cana Intl.)32 min drive

Room options

View all photos for Family Concierge One Bedroom Master Suite

Lobby

Family Concierge One Bedroom Master Suite

  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Punta Cana

On the beach.Within a 10-minute walk of this Bávaro hotel, you'll find Cortecito Beach and Arena Blanca Beach. Casino Avalon Princess and White Sands Golf Course are also within 2 miles (3 km).

What's nearby

  • Cortecito Beach - 9 min walk
  • Arena Blanca Beach - 20 min walk
  • Los Corales Beach - 9 min drive
  • Iberostar Golf Course - 10 min drive
  • Arena Gorda Beach - 11 min drive

Getting around

  • Punta Cana Intl. Airport (PUJ) - 33 min drive

Restaurants

  • 24/7 Pub - 19 min walk
  • Lobby Bar - 6 min drive
  • Las Caracolas - 7 min drive
  • Focaccia Ristorante - 4 min drive
  • La Hispanola Restaurant - 5 min drive

About this property

The Reserve at Paradisus Punta Cana

5-star beachfront hotel near Cortecito Beach
The Reserve at Paradisus Punta Cana is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At The Reserve at Paradisus Punta Cana you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, a poolside bar, and a bar/lounge. Public spaces have free WiFi. This Art Deco hotel also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Punta Cana hotel.

  • 170 guestrooms or units
  • 3 levels
  • 8 buildings
  • 2 bars on the beach
  • Meeting rooms
  • Built in 2008
  • Casino
  • Nightclub
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
The Reserve at Paradisus Punta Cana offers 170 accommodations with private spa tubs and iPod docking stations. Rooms open to furnished balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. A pillow menu is available. Plasma televisions come with premium satellite channels and DVD players. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Punta Cana hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

YHI Spa has 8 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • DVD player
  • Free children's club
  • Free crib
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Living room
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free beach shuttle
  • Free extended parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18 holes of golf
  • 4 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Bingo
  • Casino
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Gym
  • Horseback riding/rentals
  • Kayaking
  • Motor boating
  • Nightclub
  • Playground
  • Racquetball/squash
  • Rock climbing
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Segway rentals/tours
  • Shopping
  • Spa tub
  • Steam room
  • Tennis lessons
  • TV in common areas
  • Waterslide
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • DVD player
  • iPod dock
  • Plasma TV with premium cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels

Outdoor space

  • Furnished balcony/patio

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Reserve at Paradisus Punta Cana

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards, and cash. Contactless check-out is available.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Paradisus Punta Cana Reserve
Punta Cana Paradisus Reserve
Punta Cana Reserve
Reserve Paradisus Punta Cana
Reserve Paradisus Punta Cana Resort All Inclusive
Reserve Paradisus Resort All Inclusive
Reserve Punta Cana
Reserve Punta Cana Paradisus
Reserve Punta Cana Resort
Reserve Resort Punta Cana
The Reserve at Paradisus Punta Cana Resort All Inclusive
Reserve Paradisus Punta Cana All Inclusive
Reserve Parasus Punta Cana In
The Reserve at Paradisus Punta Cana Punta Cana
The Reserve at Paradisus Punta Cana Resort All Inclusive
The Reserve at Paradisus Punta Cana All-inclusive property

Frequently asked questions

How close is The Reserve at Paradisus Punta Cana to the airport?

The Reserve at Paradisus Punta Cana is 15.1 mi (33-min drive) away from the Punta Cana Intl. Airport (PUJ) airport, the closest popular airport to the property.

Does The Reserve at Paradisus Punta Cana have an airport shuttle?

Airport shuttle services are not available at The Reserve at Paradisus Punta Cana.

How close is The Reserve at Paradisus Punta Cana to the beach?

This hotel is on a private beach. Don't forget your sunscreen!

Does The Reserve at Paradisus Punta Cana offer free breakfast?

The Reserve at Paradisus Punta Cana does not offer free breakfast.

Is there a casino at The Reserve at Paradisus Punta Cana?

During your stay you can enjoy the onsite casino, featuring bingo.

What time is check-in at The Reserve at Paradisus Punta Cana?

Check-in begins at 3 PM.

Is there free parking at The Reserve at Paradisus Punta Cana?

This hotel offers free self parking, valet parking, and extended parking.

Does The Reserve at Paradisus Punta Cana have a pool?

The Reserve at Paradisus Punta Cana features 5 outdoor pools and a children's pool.

Does The Reserve at Paradisus Punta Cana have a restaurant?

The Reserve at Paradisus Punta Cana is home to Vento, which features Mediterranean cuisine.

Does The Reserve at Paradisus Punta Cana have a spa?

Pamper yourself with a day at YHI Spa, where you can enjoy hydrotherapy, body wraps, and facials.

How close is The Reserve at Paradisus Punta Cana to downtown Punta Cana?

The Reserve at Paradisus Punta Cana is 8.3 mi away from Punta Cana.

The Reserve at Paradisus Punta Cana Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 375 out of 713 reviews" "
Rating 8 - Good. 205 out of 713 reviews" "
Rating 6 - Okay. 68 out of 713 reviews" "
Rating 4 - Poor. 40 out of 713 reviews" "
Rating 2 - Terrible. 25 out of 713 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Anna

Traveled with partner
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
We came here 4 years ago and it used to be such a great resort that we decided to return. However, it Was such a big disappointment. The staff were rude and not friendly. You couldnt even get someone to serve you in the evening at the bar (even though we were tipping a lot each time). The food was so horrible and got food poisoning on 3rd day, food was stale with very limited options. One of the worse vacations thus far despite the large price tag of the trip. Do not recommend at all!
Stayed 6 nights in May 2022

10/10 Excellent

tracy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the Reserve at the Paradisus. Many different restaurants to choose from. Private pools and beach areas for Reserve guests. Also private dining choices as well. Entertainment for all ages.
Stayed 5 nights in Apr 2022

4/10 Poor

Luciano Jose Garcia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We reserved at The Reserve at Paradisus Punta Cana, but were moved to Paradisus Palma Real to a lesser category (not The Reserve) due to the other being under remodeling/demolition that was already undergoing at the time of our reservation!!! Extremely disappointed.
Stayed 4 nights in Feb 2022

8/10 Good

Alexander

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was well kept. Everything regarding the structure and and the vast majority of the staff was superb. The meals were vast in terms of variety. There was no disappointment there. The only negative about the property was reporting an issue regarding the in room phone and closet to the front desk on our first night and no one took the initiative to resolve our issue not until the night before having to check out. I reported the two issues of the phone in the room not working. I was not able to dial room service nor the front desk. As a matter of fact you would only get a dial tone when picking up the phone. Aside from that, none of the buttons worked. There was no feedback when a button was pressed. Part of the sliding door closet was stuck which prevented me from putting my belongings in there. I reported these matters to the front desk on the first night. We were informed they would reset the phone in addition to sending someone to look at the closet. Sadly none of that was attended to. Not till i was in bed getting rest to leave the next morning the phone rings to an agent on the other end asking if the phone works fine. I politely responded with yes not even bothering to check because it made no difference to me to check when i was not going to utilize the phone. The response to issues was not the finest!
Stayed 4 nights in Dec 2021

8/10 Good

Georgina

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort . Just the food wasn’t that great.
Stayed 1 night in Dec 2021

6/10 Okay

yasmin

Traveled with family
Liked: Cleanliness, room comfort
our mini vacay to Punta Cana
This Resort is listed as a 5 star resort, Service at check in was amazing. The Resort outside looks is amazing and very nice! the Bracelet room key is great. but room is old, full kitchen has not pots, plates, cups or utensil. last night on my trip i notice that the windows did not lock... it was open at one point. the pool opens at 7am, but no towel service till 10am. the pool close at 6pm :-( 13 restaurant. only found 8, and not all are open. the restaurants that are open will alternate nights, and you need a reservation for all restaurants. for breakfast only the buffet is open, for lunch only buffet and an adult only restaurant. abd dinner like i said it alternate nights. The only swim up bar was closed ;-( you needed to get out of the pool and into the top bar to get a drink. No music in pool area in the morning, and no service for at the beach. Most staff did not know the resort and the places thing were at, asked questions and a i dont know was many answers.
Stayed 2 nights in Oct 2021

10/10 Excellent

Orlando

Stayed 5 nights in Sep 2021

8/10 Good

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2021

10/10 Excellent

Fernelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 9 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
It was an overall beautiful property . There was fun activity to do during the stay . I especially loved painting and Yoga with “ Happy Boy “! The pool was amazing . My only gripe would be the food was just ok. I really enjoyed my stay overall and would love to come back soon .
Stayed 3 nights in Jun 2021