You'll be within 6 miles (10 km) of Maroma Beach and 9 miles (15 km) of Quinta Alegría Shopping Mall. Xplor Theme Park and Xcaret Eco Theme Park are within 12 miles (20 km).
This smoke-free hotel features a private beach, a full-service spa, and a nightclub. Relax with sun loungers and beach umbrellas, and cool off with a drink at the beachside bar. Enjoy a meal in one of the 6 restaurants and free perks like valet parking and WiFi in public areas.
Free WiFi, comfy beds
Boasting comforts such as pillowtop beds and premium bedding, the 290 guestrooms offer thoughtful touches like bathrobes and slippers. Plasma TVs come with cable channels, and other amenities include free WiFi and balconies.
Jul 18, 2019 by SECRC-eConcierge
Dear guest, Thank you for choosing to stay at Secrets Capri Riviera Cancún and for taking the time to write your experience. We humbly work hard every day to provide the best services for you. We hope to have the honor of welcome you back again Warm regards
Jul 5, 2019 by SECRC-eConcierge
Dear Mireya, Thank you for sharing your thoughts on your stay. It is wonderful to hear that your stay was nothing short of exceptional. We do hope you will consider a return in the future so we can provide you with another outstanding experience. Warm regards,
Jun 25, 2019 by SECRC-eConcierge
Dear guest, Thank you for staying with us and for sharing your fine comments. We were glad to read that you enjoyed at Secrets Capri Riviera Cancún, please be assured we will be waiting for you open arms to this, your home at the paradise. Best regards,
Jun 17, 2019 by SECRC-eConcierge
Dear guest,, We appreciate you have taken the time to write a review about your stay with us. We are glad to read that you have enjoyed our staff’s attentive service. We hope to have the honor of welcoming you back, allowing us the opportunity of providing you a truly wonderful and memorable experience here at Secrets Capri Riviera Cancun. Best regards
Mar 1, 2019 by secrc-econcierge
Dear Kent, We appreciate that you have taken time to share your opinion. Your comments help us to know the level of satisfaction that our guests have. We are very happy to know that you appreciate the effort of our team, they are always working to improve their service. We hope to have the opportunity to host you again at Secrets Capri Riviera Cancún! Warm regards
Jul 16, 2018 by SECRC-eConcierge
Dear Nathan, Thank you for detailing your experiences from your stay, firstly please accepts our apologies for the areas that we fell short of expectations. We never like to read that any guest has been disappointed with their experience and we have noted the aspects of your stay that you felt impacted your experience, making your stay less than perfect. Reading your comment is the way we can improve our areas and services in our resort. Hope you find a way to give us a second chance to offer the quality of service you deserve in your future vacation. Best regards.
Jul 11, 2018 by SECRC Community manager
Dear guest, Thank you very much for staying with us at Secrets Capri Riviera Cancún. We value the time you invested in writing this comment, as we faithfully believe that it is through the perception of our guests that we can improve the quality of the services we offer every day. We would like to have the opportunity to serve you again on your next trip to La Riviera Maya. Please come back soon, we will be happy to serve you again. Warm regards.
Apr 3, 2018 by SECRC-eConcierge
Dear Stacia, We are thrilled to know that you enjoyed the ambience of the hotel as well as our food, drinks and the service of our team, we will let them know your kind comments. It was a true pleasure to be your hosts of this holiday and we all hope that you will not leave it too long before you chose to visit us again. Thank you very much for your review and for choosing our resort. Best regards!
Feb 19, 2018 by SECRC-eConcierge & Community Manager
Dear Matt, Thank you for your glowing review, I thoroughly enjoyed reading it. It is our true pleasure that you had a memorable stay with us and enjoyed the comfort of our resort. Thank you so much for recommending us with all the TripAdvisor community. We are looking forward to hopefully welcoming you back in the future. Kind Regards,
Dec 8, 2017 by Social Media Coordinator
Thank you very much for letting us know how was your experience at our resort. We love to read reviews like yours, where our beloved guests allow us to know the level of satisfaction that they have. It is a pleasure to know that our staff service was amazing. Your suggestions are important too, these let us know what aspects we need to improve. We hope to see you in a near future at Secrets Capri Riviera Cancún! Warm regards.
All-inclusive room rates at Secrets Capri Riviera Cancun are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports are included.
Some rates at Secrets Capri Riviera Cancun are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Secrets Capri Riviera Cancun, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and parasailing. There are 6 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 5 bars/lounges, a beach bar, and a swim-up bar. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers an outdoor pool, an outdoor tennis court, and a spa tub. Free self parking and valet parking are available. This 4.5-star Playa del Carmen hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Secrets Capri Riviera Cancun offers 290 air-conditioned accommodations with iPod docking stations and safes. Rooms open to balconies. Pillowtop beds feature premium bedding. 55-inch plasma televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Coco Cafe - This coffee shop specializes in international cuisine.
24-hour room service is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a private beach, an outdoor tennis court, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Secrets Spa by Pevonia has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a mud bath, a sauna, and a spa tub.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.Contactless check-out is available.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines and the Intertek Cristal (3rd party expert - Global) sanitization guidelines.
Guests will be asked to pay the following charges at the property:
The charges below are included in your overall room price:
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Green / Sustainable Property
This property participates in Rainforest Alliance Sustainable Tourism Certification, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.