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Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5 star property
4.5-star beachfront property near El Camaleón Mayakoba Golf Course
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Photo gallery for Hyatt Zilara Riviera Maya Adults Only All Inclusive

Aerial view
Lobby
Outdoor pool, open 8:00 AM to 7:00 PM, cabanas (surcharge)
Hallway
Outdoor spa tub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Hot Tub
  • Room service
  • Housekeeping

Explore the area

View in a map
Carretera Federal 387 Chetmal Cancun, Km 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪6 min drive‬
  • Tres Rios Ecopark
    ‪8 min drive‬
  • Maroma Beach
    ‪15 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪52 min drive‬

Room options

View all photos for Ocean Front Swim Out King Suite

1 bedroom, premium bedding, down comforters, free minibar

Ocean Front Swim Out King Suite

  • 678 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Bed Suite

1 bedroom, premium bedding, down comforters, free minibar

1 King Bed Suite

9.8 out of 10
Exceptional
(12 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Bed Suite

1 bedroom, premium bedding, down comforters, free minibar

2 Double Bed Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 474 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View King Suite

1 bedroom, premium bedding, down comforters, free minibar

Ocean View King Suite

9.6 out of 10
Exceptional
(14 reviews)
  • 474 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Pool View Swim Out King Suite

1 bedroom, premium bedding, down comforters, free minibar

Pool View Swim Out King Suite

8.6 out of 10
Excellent
(8 reviews)
  • 603 sq ft
  • 1 bedroom
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Private Pool King

Ocean Front Private Pool King | 1 bedroom, premium bedding, down comforters, free minibar

Ocean Front Private Pool King

10.0 out of 10
Exceptional
(1 review)
  • 678 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View Double

1 bedroom, premium bedding, down comforters, free minibar

Tropical View Double

8.0 out of 10
Very good
(8 reviews)
  • 474 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Terrace King Suite

View from room

Ocean View Terrace King Suite

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • 1 bedroom
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front King Suite

1 bedroom, premium bedding, down comforters, free minibar

Ocean Front King Suite

  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, down comforters, free minibar

Presidential Suite

  • 1582 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Double Suite

View from room

Ocean Front Double Suite

  • 570 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front One Bedroom Master King Suite

1 bedroom, premium bedding, down comforters, free minibar

Ocean Front One Bedroom Master King Suite

  • 1033 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King Swim Out Suite

1 bedroom, premium bedding, down comforters, free minibar

Tropical View King Swim Out Suite

9.6 out of 10
Exceptional
(9 reviews)
  • 570 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Master Suite King

1 bedroom, premium bedding, down comforters, free minibar

One Bedroom Master Suite King

  • 1033 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Tropical View King

1 bedroom, premium bedding, down comforters, free minibar

Tropical View King

9.6 out of 10
Exceptional
(14 reviews)
  • 474 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Beachside getaway.A stay at this Riviera Maya property places you within 6 miles (10 km) of Maroma Beach and 9 miles (15 km) of Quinta Alegría Shopping Mall. Xplor Theme Park and Xcaret Eco Theme Park are within 12 miles (20 km).

What's nearby

  • El Camaleón Mayakoba Golf Course - 6 min drive - 2.4 miles
  • Gran Coyote Golf - 8 min drive - 4.2 miles
  • Tres Rios Ecopark - 8 min drive - 2.4 miles
  • Playa Xcalacoco - 11 min drive - 5.0 miles
  • Maroma Beach - 15 min drive - 6.1 miles

Getting around

  • Cancun Intl. Airport (CUN) - 44 min drive

Restaurants

  • ‪Festival - ‬7 min drive
  • ‪Black & White - ‬8 min drive
  • ‪Jaal-Ha - ‬9 min drive
  • ‪Bar Columpios - ‬9 min drive
  • ‪El Charro - ‬8 min drive

About this property

Hyatt Zilara Riviera Maya Adults Only All Inclusive

4.5-star beachfront property near El Camaleón Mayakoba Golf Course
Hyatt Zilara Riviera Maya Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Enjoy the free beach club on site and cabanas (surcharge) for a relaxing day at the beach. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Hyatt Zilara Riviera Maya Adults Only All Inclusive like an outdoor pool and complimentary bicycles.

There are 4 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi. This Colonial property also offers a hot tub, a fitness center, and a garden. You'll have access to the outdoor pool at a partner property. Limited free parking is available on a first-come, first-served basis. A complete renovation of Hyatt Zilara Riviera Maya Adults Only All Inclusive was completed in December 2022.

Smoking is allowed in designated areas at this 4.5-star Playa del Carmen property.

  • 291 guestrooms or units
  • 5 levels
  • 3 buildings
  • 4 dining venues
  • 4 bars or lounges
  • Meeting rooms
  • 6747 sq ft of conference space
  • 627 sq m of conference space
  • Built in 2003
  • Karaoke
  • Cabanas on the beach (surcharge)
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Zilara Riviera Maya Adults Only All Inclusive offers 291 air-conditioned accommodations with free minibar items and safes. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

The onsite spa has 10 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.

Similar properties

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Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.4 out of 5, Excellent, 1,460 reviews
$267 nightly
The price is $267
Sep 8 - Sep 9
Total with taxes and fees
Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking

Food and drink

  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar

Things to do

  • Beach yoga
  • Billiards/pool table
  • Concerts/live shows
  • Evening entertainment
  • Fitness classes
  • Free beach club
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Gym
  • Hot tub
  • Karaoke
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • Table tennis

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (54 inch wide door)
  • Front entrance ramp
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (29 inches high)
  • Wheelchairs on site

Room amenities

Entertainment

  • 52-inch TV with cable channels

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Riviera Maya
Secrets Capri Riviera Cancun
Secrets Capri Riviera Cancun Optional All Inclusive
Secrets Capri Riviera Cancun All Inclusive Adults Only

Frequently asked questions

How close is Hyatt Zilara Riviera Maya Adults Only All Inclusive to the airport?

Hyatt Zilara Riviera Maya Adults Only All Inclusive is 27.1 mi (291-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Hyatt Zilara Riviera Maya Adults Only All Inclusive on Sep 8, 2025 start from $350.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hyatt Zilara Riviera Maya Adults Only All Inclusive.

How close is Hyatt Zilara Riviera Maya Adults Only All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive offer free breakfast?

Hyatt Zilara Riviera Maya Adults Only All Inclusive does not offer free breakfast.

Is there a casino at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

No, there is no casino at this property, but Riviera Gran Casino (13-min drive) is nearby.

What time is check-in at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hyatt Zilara Riviera Maya Adults Only All Inclusive?

This property offers free self parking and valet parking.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a pool?

Hyatt Zilara Riviera Maya Adults Only All Inclusive features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 7:00 PM.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a restaurant?

Hyatt Zilara Riviera Maya Adults Only All Inclusive is home to Capri Grille, which features Italian cuisine.

Does Hyatt Zilara Riviera Maya Adults Only All Inclusive have a spa?

This property has a spa, which features aromatherapy, body wraps, and sports massages.

How close is Hyatt Zilara Riviera Maya Adults Only All Inclusive to downtown Playa del Carmen?

Hyatt Zilara Riviera Maya Adults Only All Inclusive is 5.9 mi away from Playa del Carmen.

Hyatt Zilara Riviera Maya Adults Only All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 582 out of 932 reviews
Rating 8 - Good. 197 out of 932 reviews
Rating 6 - Okay. 95 out of 932 reviews
Rating 4 - Poor. 37 out of 932 reviews
Rating 2 - Terrible. 21 out of 932 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Eric

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay. The food and drinks were great. Our only issue was that our tv would not power off, so it stayed on the entire trip. Also, the ceiling fan only has one speed, which is Mach 1. The property was. It overcrowded, which was nice. It is a small enough property to make getting around very simple.
Stayed 3 nights in Jun 2025

10/10 Excellent

Weiying

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place to stay, 5/5!
Stayed 6 nights in Jun 2025

8/10 Good

Candace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful property with wonderful staff, we enjoyed the food, drinks and shows. We only wish we were told before booking about the election weekend dry law, but we still made it work, the law certainly wasn’t the resorts fault. 10/10, highly recommend.
Stayed 4 nights in May 2025

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was beautiful and well kept. At no fault of their own the smell of the seaweed was overwhelming while we were there, so that was hard some of the days. We had a swim out seat, which was amazing! The only thing I would say is.... be very cautious if you are wet walking around as the floors are super slippery.
Stayed 7 nights in May 2025

10/10 Excellent

Rodney

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our third time there and it was probably our best experience. We enjoyed relaxing, swimming, and the food and drinks.
This room makes Hyatt Zilara our pick every time.
Stayed 5 nights in May 2025

8/10 Good

Isatou

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The resort was more on the smaller side but still had beautiful views. It's a resort more for older adults or couples. I wouldn't recommend this resort if you are below the age of 30 unless you are into more relaxing resorts versus a resort that focuses more on entertainment and party. The food is what carried! Great options. Staff was very friendly and would even remember you by name which is always a great impression. I will say music at the pool side could be better. It was too slow, the guest needed more upbeat music.
Stayed 5 nights in May 2025

8/10 Good

Wayne

Stayed 7 nights in May 2025

10/10 Excellent

Judith Lynn

Stayed 7 nights in May 2025

10/10 Excellent

Celeste

Stayed 4 nights in May 2025

8/10 Good

Keyosha

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful but it was a bit of a hassle getting to two is the main restaurants due to the elevator being down. It is not very accessible in those circumstances. All the Staff are very helpful and gave us as much assistance as possible when needed. Now Leeds talk about the food every thing tasted amazing the only issue was my boyfriend and I ended up getting sick with the runs file half is it trip, we never found it the reason but over all we had an amazing time with all the different activities going on. Be aware they do try to get you to go to their timeshare seminar upon check-in you almost feel pressured to do it but if you don’t stay firm and let them know it ain’t happening
Stayed 4 nights in May 2025

10/10 Excellent

Cheryl Camella

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Excellent service and staff.
Stayed 7 nights in May 2025

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Property was okay a bit run down. Room was beautiful, pool was warm and a bit dirty, not a lot of food options, buffet was terrible, Italian restaurant was delicious, staff was AMAZING, entertainment was not great!
Stayed 3 nights in May 2025

10/10 Excellent

Klaudiusz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything about this place!
Stayed 4 nights in May 2025

4/10 Poor

Feliks

Stayed 12 nights in May 2025

10/10 Excellent

NATALIA

Stayed 7 nights in Mar 2025

10/10 Excellent

Michael Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Ahmed

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The facilities are great. The staff is delightful & helpful. The room was spacious, well decorated, and super clean. Food was wonderful in all the restaurants. Our room was described as ocean view but it was partial ocean view, which wasn’t great, but there were so many positives, we let that one go. Overall, the resort is top notch. The pool area is great. The beach is quiet and enjoyable although the water wasn’t great (a ton of sea weed). We believe this is the case all over Playa del Carmen anyway.
Stayed 9 nights in May 2025

4/10 Poor

Randir

Stayed 7 nights in May 2025

10/10 Excellent

Zachary

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a great time ! The staff was very friendly and they didn’t miss any detail. Highly recommend!
Stayed 7 nights in May 2025

8/10 Good

Elizette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was absolutely beautiful. They took very good care of me. The only thing that I didn’t care for was the sales agents trying to get me to commit to visiting another resort. It gave the impression of the back in the day timeshare opportunities. I just wanted to enjoy quality time with my family and enjoy all that came with the resort.
Stayed 4 nights in May 2025

10/10 Excellent

Austin

Stayed 5 nights in May 2025

10/10 Excellent

Chance

Stayed 4 nights in May 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great stay!! Great bar and dining options
Stayed 7 nights in May 2025

10/10 Excellent

Jaquez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay just wish had more food options
Stayed 5 nights in May 2025

8/10 Good

Joel

Stayed 4 nights in May 2025