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Hotel Nautilus

2.5 star property
Hotel near Quinta Avenida in Playa del Carmen

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Photo gallery for Hotel Nautilus

Outdoor pool, open 9 AM to 8:30 PM, sun loungers
View from room
Standard Double Room | 1 bedroom, in-room safe, desk, free WiFi
Triple Room | Bathroom | Shower, towels, soap, shampoo
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • 24/7 front desk
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
20 Avenue Norte No 172 Esq Calle 6 Bis, Col Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪5 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪11 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room

Standard Double Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)
  • 246 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Triple Room

Triple Room | 1 bedroom, in-room safe, desk, free WiFi

Triple Room

  • 361 sq ft
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, free WiFi

Standard Room

  • 246 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with balcony

Suite with balcony | 1 bedroom, in-room safe, desk, free WiFi

Suite with balcony

  • 313 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite con Sofa Cama

Suite con Sofa Cama | 1 bedroom, in-room safe, desk, free WiFi

Suite con Sofa Cama

8.0 out of 10
Very good
(1 review)
  • 313 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Playa del Carmen

Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Also, Playa del Carmen Maritime Terminal is within half a mile (1 km) and Mamitas Beach is within 2 miles (3 km).

What's nearby

  • Quinta Avenida - 5 min walk - 0.3 miles
  • Playa del Carmen Main Beach - 6 min walk - 0.4 miles
  • Mamitas Beach - 11 min walk - 0.6 miles
  • Playa del Carmen Maritime Terminal - 11 min walk - 0.6 miles
  • Playacar Golf Club - 4 min drive - 1.6 miles

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive

Restaurants

  • ‪Logia Café - ‬2 min walk
  • ‪Vips - ‬1 min walk
  • ‪Babe’s Noddle & Bar New Location - ‬6 min walk
  • ‪Cafe Andrade - ‬1 min walk
  • ‪Comet 984 - 50's Diner - ‬2 min walk

About this property

Hotel Nautilus

Hotel near Quinta Avenida in Playa del Carmen
As a guest of Hotel Nautilus, you'll find an outdoor pool, a terrace, and tour/ticket assistance. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

This Playa del Carmen hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 3 levels
  • Built in 1999
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • No smoking on site
Hotel Nautilus offers 25 air-conditioned accommodations with safes. Flat-screen televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Limited onsite parking (max 5 spaces per unit)
  • Onsite parking includes off-street options

Things to do

  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Hardwood flooring in public areas
  • No elevator
  • Smooth flooring in public areas

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Shampoo
  • Shower
  • Soap
  • Towels provided

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Nautilus

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.

We should mention

  • Pool access available from 9 AM to 8:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Nautilus playa del carmen
Nautilus playa del carmen
Hotel Nautilus Hotel
Hotel Nautilus Playa del Carmen
Hotel Nautilus Hotel Playa del Carmen

Frequently asked questions

How close is Hotel Nautilus to the airport?

Hotel Nautilus is 21.9 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

Does Hotel Nautilus have an airport shuttle?

Airport shuttle services are not available at Hotel Nautilus.

How close is Hotel Nautilus to the beach?

This hotel is a short 9-minute walk from Playa del Carmen Main Beach and 15-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Hotel Nautilus offer free breakfast?

Hotel Nautilus does not offer free breakfast.

Is there a casino at Hotel Nautilus?

No, there is no casino at this hotel, but Riviera Gran Casino (3-min walk) is nearby.

What time is check-in at Hotel Nautilus?

Check-in start time: 3 PM; Check-in end time: 9:00 PM.

Is there free parking at Hotel Nautilus?

This hotel offers free self parking.

Does Hotel Nautilus have a pool?

Hotel Nautilus features an outdoor pool. Guests can enjoy pool access from 9 AM to 8:30 PM.

Does Hotel Nautilus have a spa?

There are no spa services available at this hotel.

How close is Hotel Nautilus to downtown Playa del Carmen?

Hotel Nautilus is 0.2 mi away from Playa del Carmen.

Hotel Nautilus Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 46 out of 114 reviews
Rating 8 - Good. 38 out of 114 reviews
Rating 6 - Okay. 23 out of 114 reviews
Rating 4 - Poor. 6 out of 114 reviews
Rating 2 - Terrible. 1 out of 114 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

herschel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A little tricky to find but great location when you park your car
Stayed 1 night in Feb 2025

10/10 Excellent

Sophie

Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aurelio

Liked: Cleanliness, amenities, property conditions & facilities
Parking included hot water clean showers
Stayed 1 night in Jan 2025

10/10 Excellent

Aurelio

Stayed 1 night in Jan 2025

10/10 Excellent

Peter

Central but quiet,pleasant staff, nice pool
Stayed 3 nights in Jan 2025

6/10 Okay

kathy

Great if a/c was working properly

All was fine except the a/c wasn’t working properly….just seemed to be blowing warm air - i mentioned to front desk but no difference
Stayed 4 nights in Dec 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and pleasant staff. No breakfast on site but two good cafes close by.
Stayed 3 nights in Dec 2024

10/10 Excellent

Olga

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property very affordable & staff was exceptional.
Stayed 1 night in Jul 2024

10/10 Excellent

Olga

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Michael Thomas, San Pedro Cholula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Veritas Ruiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to everything - beach, shopping restaurants, situated in a really cool neighborhood, great staff, lovey balcony. Thank you, I had a great stay would definitely stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Jesus

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was great and helpful. Location of hotel was near restaurants and shopping. I was able to walk everywhere I needed to go. Will absolutely book this hotel again soon.
Stayed 8 nights in Nov 2023

10/10 Excellent

Richard

Traveled with partner
Hotel is pretty central, friendly helpful staff.
Stayed 1 night in Nov 2023

6/10 Okay

Roger

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel itself is perfectly fine. We were well attended to, the only improvement would be more furniture as the room was like an empty space with just two beds. Two straight back chairs on the balcony. A small desk, no closet to speak of and no drawers at all. The location is great as it's near everything. However, it is very noisy throughout the night due to barking dogs! But with a pair of ear plugs, this was a good stay. Good security, with a gate locked at 11pm. Buzzer rarely needed, as the desk people were vigilant of our arrival.
Stayed 5 nights in Feb 2023

10/10 Excellent

Matthew

Stayed 2 nights in Mar 2023

8/10 Good

Sandra

Stayed 3 nights in Aug 2021

10/10 Excellent

Rafael

Stayed 1 night in Aug 2021

10/10 Excellent

Carlos Alberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Away from the most touristy part of town..no elevator or breakfast
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
AC didn't work in my room. Staff was told but it wasn't fixed.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Mar 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities
The only thing good, is that the hotel is located in a good spot. Parking sucked, we ended up parking blocks away from the location. We did not have a blanket, we asked and they said they had none. We had only 2 pillows. The room was so basic nothing on the walls. It looks nothing like the photo shown here. It was white walls on a concrete - not kidding - bed with a simple mattress on it. Would not stay here again.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location Good staff Good conditions Clean everything
Stayed 5 nights in Dec 2018