Campestre stay.Your stay at this Campestre hotel places you within 3 miles (5 km) of Xplor Theme Park and Quinta Avenida. Centro Maya Shopping Center and Playacar Golf Club are also within 2 miles (3 km).
What's nearby
Xplor Theme Park - 3 min drive - 2.2 miles
Playa del Carmen Main Beach - 6 min drive - 2.9 miles
Playacar Golf Club - 7 min drive - 2.2 miles
Playacar Beach - 8 min drive - 1.6 miles
Xcaret Eco Theme Park - 8 min drive - 3.3 miles
Getting around
Cancun Intl. Airport (CUN) - 53 min drive
Restaurants
Rosa Roja - 6 min drive
El Gaucho Steakhouse - 5 min drive
Starbucks - 17 min walk
La Góndola italian Restaurant - 6 min drive
Starbucks - 6 min drive
About this property
Hacienda Valentina
Hotel near Xplor Theme Park in Playa del Carmen
Hacienda Valentina offers its guests an outdoor pool and a garden. Public spaces have free WiFi.
Smoking is allowed in designated areas at this Playa del Carmen hotel.
10 guestrooms or units
Front desk (limited hours)
Garden
Smoking in designated areas
Hacienda Valentina offers 10 accommodations. Rooms open to balconies. This Playa del Carmen hotel provides complimentary wireless Internet access. Bathrooms include showers. Housekeeping is provided on request.
Check-in start time: 2:30 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:30 AM - 10:30 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards, and cash.
We should mention
Pool access available from 8:00 AM to 10:30 PM.
Property is also known as
Hacienda Valentina Hotel
Hacienda Valentina Playa del Carmen
Hacienda Valentina Hotel Playa del Carmen
Frequently asked questions
How close is Hacienda Valentina to the airport?
Hacienda Valentina is 18.5 mi (269-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.
Does Hacienda Valentina have an airport shuttle?
Airport shuttle services are not available at Hacienda Valentina.
How close is Hacienda Valentina to the beach?
This hotel is 2.6 mi (10-min drive) from Playa del Carmen Main Beach and 12.7 mi (26-min drive) from Maroma Beach. Don't forget your sunscreen!
Does Hacienda Valentina offer free breakfast?
Hacienda Valentina does not offer free breakfast.
Is there a casino at Hacienda Valentina?
No, there is no casino at this hotel, but Riviera Gran Casino (5-min drive) is nearby.
What time is check-in at Hacienda Valentina?
Check-in start time: 2:30 PM; Check-in end time: 10:30 PM.
Is there free parking at Hacienda Valentina?
Free parking is not available at this hotel.
Does Hacienda Valentina have a pool?
Hacienda Valentina features an outdoor pool. Guests can enjoy pool access from 8:00 AM to 10:30 PM.
Does Hacienda Valentina have a spa?
There are no spa services available at this hotel.
How close is Hacienda Valentina to downtown Playa del Carmen?
Hacienda Valentina is 2.2 mi away from Playa del Carmen.
Hacienda Valentina Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 3 reviews
10 - Excellent
0
Rating 8 - Good. 1 out of 3 reviews
8 - Good
1
Rating 6 - Okay. 1 out of 3 reviews
6 - Okay
1
Rating 4 - Poor. 1 out of 3 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 3 reviews
2 - Terrible
0
8.0/10
Cleanliness
8.0/10
Staff & service
6.0/10
Amenities
6.0/10
Property conditions & facilities
7.0/10
Eco-friendliness
Reviews
4/10 Poor
Mario
Jun 11, 2025
Disliked: Property conditions & facilities
The property is nice, the staff is super friendly, and its close to xcaret! The only thing that I would point out is that the pillows could be better, and the shower. The water flow shuts off after some time and it makes you have to turn back the knobs and turn it back on. Other than that, this hotel is okay.
Mario
Stayed 2 nights in Jun 2025
6/10 Okay
Erica
Traveled with family
Feb 24, 2025
Liked: Cleanliness, room comfort
Overall, this is a great budget-friendly place to stay in Playa del Carmen, away from all the business of the touristy areas. The pool and communal outdoor areas are really beautiful. The rooms are clean and comfortable. The communal kitchen is extremely handy especially when traveling with kids. We would definitely stay here again. A few things could have been improved. First, the link to the hotel's address in the confirmation email led us to a completely different location about 15 minutes away. I was able to find the correct address via Google, but it was irritating, and had we been traveling via taxi or public transport I would have been very annoyed at the additional cost/time to get to the correct spot. Second, while the neighborhood and hotel itself feel very safe and secure, we were bothered by the fact that we could not lock the sliding door to the balcony of our room. I hope the hotel will address this and fix the lock. Third, there were three of us on the reservation, but they only left us two towels. I couldn't find anyone working to ask for an extra towel or extra toilet paper. All relatively minor inconveniences, but there's definitely some room for improvement.
This is a very cute hacienda. The grounds are really unique. It has a small cenote and a prayer space. The pool is in the center of a creatively decorated garden. We loved this hidden peaceful gem, and extended our stay!