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Aloft by Marriott Playa del Carmen

Property class: 4
4-star hotel near Quinta Avenida, connected to a shopping center

Choose dates to view prices

Photo gallery for Aloft by Marriott Playa del Carmen

A rooftop bar with a view of the city skyline, featuring a bar area with shelves of bottles, multiple seating areas with chairs and tables, and hanging light fixtures.
Property video
A rooftop pool area with a seating arrangement and a view of the cityscape at sunset.
A spacious lobby with wicker chairs, a round coffee table, and a large window.
A modern hotel with a spacious outdoor seating area, multiple floors, and large windows.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning

Explore the area

View in a map
Calle 34 Norte Manzana 100 Lote 3, 10/34 Gonzalo Guerrero, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪8 min walk‬
  • Place, Mamitas Beach
    ‪8 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪57 min drive‬

Room options

View all photos for Breezy, Room, 1 King Bed, Smoking, Balcony

A modern building with a balcony, two yellow chairs, and a view of the street.

Breezy, Room, 1 King Bed, Smoking, Balcony

9.2 out of 10
Wonderful
(18 reviews)
  • City view
  • 419 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Breezy, Room, 2 Queen Beds, Smoking, Balcony

A modern building with a balcony, two yellow chairs, and a view of the street.

Breezy, Room, 2 Queen Beds, Smoking, Balcony

7.4 out of 10
Good
(3 reviews)
  • City view
  • 443 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

A hotel room with two beds, a small table, a TV, and a large window with curtains.

Suite, 2 Queen Beds

7.8 out of 10
Good
(6 reviews)
  • 899 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Balcony

A balcony with a sofa and two red chairs, overlooking a street with buildings and cyclists.

Suite, 2 Queen Beds, Balcony

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 867 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

A modern hotel room with a large bed, a small table, a chair, and a view of the outside through large windows.

Suite, 1 King Bed

  • 730 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

A modern living room with a sofa, a small dog, a patterned wall, and a bag with 'Arf' on it.

Suite, 1 King Bed, Balcony

  • 853 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a patterned rug.

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(38 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

A hotel room with two beds, a small table, a sofa, a decorative wall piece, and a large window with curtains.

aloft, Room, 2 Queen Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 365 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Playa del Carmen

Gonzalo Guerrero stay.Within a 10-minute walk of this Gonzalo Guerrero hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mario Villanueva Madrid and Super Chedraui Selecto Avenida 10 are also within half a mile (1 km).

What's nearby

  • Mario Villanueva Madrid - 2 min walk - 0.1 miles
  • Quinta Avenida - 3 min walk - 0.2 miles
  • Playa del Carmen Main Beach - 8 min walk - 0.5 miles
  • Mamitas Beach - 8 min walk - 0.5 miles
  • Quinta Alegría Shopping Mall - 8 min walk - 0.5 miles

Getting around

  • Tulum Intl. Airport (TQO) - 113 min drive

Restaurants

  • ‪Chez Céline - ‬2 min walk
  • ‪La Bodeguita del Medio - ‬2 min walk
  • ‪Quinta De Piedra - ‬2 min walk
  • ‪Kampai - ‬3 min walk
  • ‪Lux Morty - ‬2 min walk

About this property

Aloft by Marriott Playa del Carmen

4-star hotel near Quinta Avenida, connected to a shopping center
Some rates at Aloft by Marriott Playa del Carmen are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Aloft by Marriott Playa del Carmen offers its guests 2 outdoor swimming pools. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.

A 24-hour business center, 3 meeting rooms, and coworking spaces are available. A terrace, tour/ticket assistance, and a convenience store are also featured at Aloft by Marriott Playa del Carmen. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 167 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 2022
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Tour and ticket information
  • Convenience store
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Coffee shop
  • Bar by the pool
  • Dining venue
Aloft by Marriott Playa del Carmen offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and slippers. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Outdoor lounge chairs with white cushions and brown pillows, arranged under a pergola structure.
Residence Inn by Marriott Playa del Carmen
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  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.6 out of 5, Wonderful, 1,057 reviews
$87 nightly
The price is $108
Nov 27 - Nov 28
Total with taxes and fees
Residence Inn by Marriott Playa del Carmen

Property amenities

Family friendly

  • 2 outdoor pools
  • Grocery/convenience store
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Covered, secured self parking on site (MXN 200 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MXN 240 for adults and MXN 150 for children
  • 2 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Shopping mall
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in room
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Entertainment

  • 55-inch LED TV with cable channels
  • MP3 dock

Bedroom

  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Mini-fridge
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 450 per pet, per night, plus a deposit of MXN 2000 per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 40 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: MXN 1000 per stay
  • A tax is imposed by the city: MXN 58.66 per accommodation, per night
  • A damage deposit of MXN 10000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 240 for adults and MXN 150 for children
  • Covered self parking fee: MXN 200 per day
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 450 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen

Frequently asked questions

How close is Aloft by Marriott Playa del Carmen to the airport?

Aloft by Marriott Playa del Carmen is 21.5 mi (256-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.

How much does it cost to stay at Aloft by Marriott Playa del Carmen?

As of Nov 11, 2026, prices found for a 1-night stay for 2 adults at Aloft by Marriott Playa del Carmen on Nov 21, 2026 start from $93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Aloft by Marriott Playa del Carmen have an airport shuttle?

Airport shuttle services are not available at Aloft by Marriott Playa del Carmen.

How close is Aloft by Marriott Playa del Carmen to the beach?

This hotel is a short 8-minute walk from Playa del Carmen Main Beach and 8-minute walk from Mamitas Beach. Don't forget your sunscreen!

Does Aloft by Marriott Playa del Carmen offer free breakfast?

Free breakfast isn’t provided at Aloft by Marriott Playa del Carmen, but buffet breakfast is offered for a fee of MXN 240 for adults and MXN 150 for children. It's available every day from 7:00 AM to 11:00 AM.

Is there a casino at Aloft by Marriott Playa del Carmen?

No, there is no casino at this hotel, but Riviera Gran Casino (15-min walk) is nearby.

What time is check-in at Aloft by Marriott Playa del Carmen?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Aloft by Marriott Playa del Carmen?

Free parking is not available at this hotel. Self parking is available for MXN 200 per day.

Does Aloft by Marriott Playa del Carmen have a pool?

Aloft by Marriott Playa del Carmen features 2 outdoor pools.

Does Aloft by Marriott Playa del Carmen have a restaurant?

Yes, there is a restaurant on site.

Does Aloft by Marriott Playa del Carmen have a spa?

There are no spa services available at this hotel.

How close is Aloft by Marriott Playa del Carmen to downtown Playa del Carmen?

Aloft by Marriott Playa del Carmen is 1.1 mi away from Playa del Carmen.

Aloft by Marriott Playa del Carmen Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 525 out of 738 reviews
Rating 8 - Good. 120 out of 738 reviews
Rating 6 - Okay. 40 out of 738 reviews
Rating 4 - Poor. 24 out of 738 reviews
Rating 2 - Terrible. 29 out of 738 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff beautiful property in proximity to everything. Family friendly and wheelchair accessible loved it!
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness
The rooms are very clean. Staff are friendly and the reception. Pool area needs a bit of an upgrade!
Stayed 10 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, friendly staff and good pool area
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, outdoor pool was amazing
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Location and staff was excellent
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay …. Clean and centrally located…. I highly recommend it.
Stayed 5 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel in very good location. Breakfast was fresh with excellent variety that was changing every day.
Stayed 5 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good the bed really good the pool was outstanding
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and a great location. The staff are super nice and friendly. Would definitely go back.
Stayed 5 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
breakfast at Aloft is alway abundant and fresh.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and help staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean room, friendly and helpful staff. Comfortable beds, great pool. Would stay here again! Location is amazing.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Nice place close to the beach.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at the Aloft. Great rooms and great location. A wonderful staff with a solid breakfast. Would stay here again—in fact, I look forward to it. Keep up the wonderful work!
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and the staff very friendly and helpful. If they ask me for one thing to complain about it could be that I would love more space to organize your clothes.Just that everything else was great I will stay here every time I’m In playa
Stayed 8 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Shower temperature is too low. Even I asked to refill hair conditioner, the hotel staff didn't do that. The room was clean.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay and will stay again.
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Very nice hotel
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Excelente hotel
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great stay. Super nice pool and clean hotel. Beautiful pool. Breakfast was amazing each day and servers on point. Alejandra at the breakfast place was very professional and attentive. Location is the key and this hotel was everything we wanted to experience.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Spotless, amazing rooftop pool, central location
Stayed 2 nights in Jan 2026

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