Downtown Playa del Carmen stay.Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Calle 12 and Nuestra Senora del Carmen Catholic Church are also within half a mile (1 km).
What's nearby
Quinta Avenida - 5 min walk - 0.3 miles
Playa del Carmen Main Beach - 6 min walk - 0.4 miles
Mamitas Beach - 9 min walk - 0.5 miles
Playa del Carmen Maritime Terminal - 14 min walk - 0.8 miles
Playacar Beach - 14 min walk - 0.8 miles
Getting around
Cancun Intl. Airport (CUN) - 46 min drive
Restaurants
El Doctorcito - 2 min walk
El Árbol de la Diez - 4 min walk
Sushi Ken - 4 min walk
Logia Café - 3 min walk
El Tapas Restaurante - 3 min walk
About this property
Aloft Playa Del Carmen
4-star hotel near Playa del Carmen Main Beach, connected to a shopping center
Aloft Playa Del Carmen offers its guests 2 outdoor swimming pools. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi and wired Internet are free in public spaces.
A 24-hour business center, 3 meeting rooms, and coworking spaces are available. A terrace, tour/ticket assistance, and a convenience store are also featured at Aloft Playa Del Carmen. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This 4-star Playa del Carmen hotel is smoke free.
1 building
167 guestrooms or units
3 levels
2 bars or lounges
Meeting rooms
Built in 2022
Deli
Charging station for electric cars
Business center (24 hours)
Breakfast available (surcharge)
Front desk (24 hours)
Tour and ticket information
Convenience store
Terrace
Television in lobby
Bellhop
Elevator
No smoking on site
Microwave in a common area
Coffee shop
Bar by the pool
Dining venue
Aloft Playa Del Carmen offers 167 air-conditioned accommodations, which are accessible via exterior corridors and feature MP3 docking stations and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters. 55-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Electric car charging station on site
Height restrictions apply for onsite parking
Onsite parking available only on request
Secured, covered self parking on site (MXN 200 per day)
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: MXN 300 for adults and MXN 150 for children
2 bars/lounges
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli
Things to do
2 outdoor pools
Shopping mall
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Grab bar near toilet
Lever door handles
Phone accessibility kit
Pool access ramp on site
Pool hoist on site
Smooth flooring in room
Stair-free path to entrance
Transfer shower
Visual fire alarm
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchairs on site
Room amenities
Entertainment
55-inch LED TV with cable channels
MP3 dock
Bedroom
Bedsheets provided
Down comforter
Hypo-allergenic bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shampoo
Shower
Slippers
Soap
Toilet paper
Towels provided
Food and drink
24-hour room service
Mini-fridge
Tea bags/instant coffee
More
Access via exterior corridors
Air conditioning
Connecting rooms available
Energy-saving switches in guestrooms
Free local calls
Individual decor
Individual furnishings
Iron/ironing board
LED lighting
Phone
Safe
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: MXN 25 per pet, per night, plus a deposit of MXN 2000 per stay
Only dogs are allowed
Maximum 1 (weight limit: 40 lbs per pet)
Pets cannot be left unattended
Food and water bowls are available
Certain rooms only, restrictions apply
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Property payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
Breakage deposit: MXN 1000 per stay
A tax is imposed by the city: MXN 50.91 per accommodation, per night
A damage deposit of MXN 10000 will be collected before check-in.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children
Covered self parking fee: MXN 200 per day
Pet deposit: MXN 2000 per stay
Pet fee: MXN 25 per pet, per night
Service animals are exempt from fees
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
Property is also known as
Aloft Playa Del Carmen Hotel
Aloft Playa Del Carmen Playa del Carmen
Aloft Playa Del Carmen Hotel Playa del Carmen
Frequently asked questions
How close is Aloft Playa Del Carmen to the airport?
Aloft Playa Del Carmen is 21 mi (253-min drive) away from the Cozumel Intl. Airport (CZM) airport, the closest popular airport to the property.
Does Aloft Playa Del Carmen have an airport shuttle?
Airport shuttle services are not available at Aloft Playa Del Carmen.
How close is Aloft Playa Del Carmen to the beach?
This hotel is a short 8-minute walk from Playa del Carmen Main Beach and 11-minute walk from Mamitas Beach. Don't forget your sunscreen!
Does Aloft Playa Del Carmen offer free breakfast?
Free breakfast isn’t provided at Aloft Playa Del Carmen, but buffet breakfast is offered for a fee of MXN 300 for adults and MXN 150 for children. It's available every day from 7:00 AM to 10:00 AM.
Is there a casino at Aloft Playa Del Carmen?
No, there is no casino at this hotel, but Riviera Gran Casino (3-min walk) is nearby.
What time is check-in at Aloft Playa Del Carmen?
Check-in start time: 3:00 PM; Check-in end time: anytime.
Is there free parking at Aloft Playa Del Carmen?
Free parking is not available at this hotel. Self parking is available for MXN 200 per day.
Does Aloft Playa Del Carmen have a pool?
Aloft Playa Del Carmen features 2 outdoor pools.
Does Aloft Playa Del Carmen have a restaurant?
Yes, there is a restaurant on site.
Does Aloft Playa Del Carmen have a spa?
There are no spa services available at this hotel.
How close is Aloft Playa Del Carmen to downtown Playa del Carmen?
Aloft Playa Del Carmen is 0.1 mi away from Playa del Carmen.