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Springhill Suites by Marriott West Palm Beach

2.5-star property
2437 Metrocentre Blvd, West Palm Beach, FL 1-855-201-7819

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3.7 out of 5
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See all 12 Travelocity Reviews

"The rooms are clean and furniture updated. The small kitchenette area (mini fridge, mini sink, mini micro) was really a nice addition with the small e ... " More

By a verified traveler on Sat 27 Jul 2019

Points Of Interest

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Hotel Description

Hotel near Rapids Water Park in West Palm Beach

Close to the beach

With a stay at this Villages of Palm Beach Lakes hotel, you'll be within 2 miles (3 km) of Rapids Water Park and 6 miles (10 km) of Palm Beach Maritime Museum. Palm Beach Outlets and Playmobil Fun Park are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a 24-hour fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free Internet, sofa beds

Featuring conveniences like sofa beds and sitting areas, the 130 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Other amenities include iPod docks, refrigerators, and microwaves.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$127* Per night/room Apr 7 - Apr 8

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Springhill Suites by Marriott West Palm Beach ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Springhill Suites by Marriott West Palm Beach

Everyone (10) Family (1)
4 out of 5

Posted by on Feb 17, 2021

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4 out of 5

Posted by on Jan 3, 2021

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4 out of 5
The rooms are clean and furniture updated. The small kitchenette area (mini fridge, mini sink, mini micro) was really a nice addition with the small entry way/sitting area. If we come back to town again I would stay here again no problem!

Posted by , from Fort Myers, FL on Jul 27, 2019

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5 out of 5

Posted by on Jun 17, 2019

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5 out of 5
Great service provided by the staff. Room was very clean.

Posted by on May 22, 2019

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1 out of 5

Posted by on Jan 24, 2019

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Comment from Hotel Management

Jan 29, 2019 by kema

Please let me know why was your stay not as expected.

5 out of 5

Posted by on Nov 16, 2018

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Comment from Hotel Management

Nov 21, 2018 by Front Office Manager

Hello, Thank you for the 5 star review. I am pleased to see we exceeded your expectations. Thank you for staying with us. Please visit us again soon. With Hospitality, Springhill Suites WPB I-95 Front Office Manager

1 out of 5

Awful staff and rooms smell really bad

Where do I start!! Upon check-in I was hit with an extra holding fee for my room after I was told there would be no hidden fees. My room smelled like hot musty hot dogs every day. There were no clean towels house keeper told me to wash my own towels. Breakfast was OK until7/30/18 staff decided to pull the food 30min before breakfast ending time and was very rude about it. Socket covers in our room was coming off. Water pressure in the bathroom does not work. Pool had no clean towels the gate was broken. This was the worst hotel and I will never stay here again.

Posted by on Aug 1, 2018

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Comment from Hotel Management

Sep 4, 2018 by Khadejah

Thank you for providing feedback regarding your stay. We strive to provide the best possible service to all of our guests. Unfortunately we have fallen short of your expectations. We sincerely apologize and hope to regain your trust and loyalty in the near future.

5 out of 5

Nice family place

Friendly staff Close to highway 290 Heated pool was a plus Diffnatly worth the money Overall we will do it again

Posted by , from Boston MA on Jan 5, 2017

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4 out of 5

Nice place to stay close to the airport

Pros: The location to the airport and highway was very good. the buss person and cook worked hard and was friendly at breakfast.
I found the hotel very nice and quiet, the location was very good near the highway airport and downtown West Palm Beach.The room was clean and neat. The staff was friendly and pleasant no one had the look like they didn't give a dam; everyone I met had a friendly smile.The complementary breakfast was was a plus for the price.When I come back to West Palm Beach I'm going to stay here.

Posted by , from Connecticut on Sep 3, 2016

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Comment from Hotel Management

Sep 7, 2016 by donmcnew

Derrick, Thank you for this great review of your recent stay at SpringHill Suites West Palm Beach. We are looking forward to your next visit. Sincerely, Don McNew

About the Springhill Suites by Marriott West Palm Beach

Location 2437 Metrocentre Blvd, West Palm Beach, FL 33407

Property Features

Springhill Suites by Marriott West Palm Beach offers its guests an outdoor pool and a 24-hour fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 540 square feet (50 square meters). The business-friendly Springhill Suites by Marriott West Palm Beach also features barbecue grills, coffee/tea in a common area, and laundry facilities. Free self parking is available. This West Palm Beach hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • 540 sq ft of conference space
  • 50 sq m of conference space
  • To-go breakfast (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • BBQ grill(s)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Palm Beach Intl. Airport (PBI) (10.8 km / 6.7 mi)
  • Train station: Mangonia Park Station (3.2 km / 2 mi)
  • Parking: Free self parking

Room Amenities

Springhill Suites by Marriott West Palm Beach offers 130 air-conditioned accommodations with iPod docking stations and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch LCD televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Separate bedroom
  • Sitting area
  • Pull-out sofa bed
  • IPod dock
  • HD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Water skiing nearby
  • Golfing nearby
  • Boat tours nearby
  • Surfing/boogie boarding nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Hotel Names

  • Marriott Springhill Suites West Palm Beach
  • Springhill Suites Marriott Hotel West Palm Beach
  • Springhill Suites Marriott West Palm Beach
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  • West Palm Beach Springhill Suites
  • Springhill Suites Marriott West Palm Beach Hotel West Palm Beach
  • Springhill Suites Marriott West Palm Beach Hotel
  • Springhill Suites riott West
  • Springhill Suites by Marriott West Palm Beach Hotel
  • Springhill Suites by Marriott West Palm Beach West Palm Beach

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.