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Canopy by Hilton West Palm Beach Downtown

4.0 star property
4-star hotel near Palm Beach County Convention Center

Choose dates to view prices

Photo gallery for Canopy by Hilton West Palm Beach Downtown

2 restaurants, breakfast served
2 restaurants, breakfast served
55-inch LCD TV with cable channels, TV
2 restaurants, breakfast served
Suite, Balcony (3-Room) | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
380 Trinity Place, West Palm Beach, FL, 33401
  • Place, CityPlace
    ‪3 min walk‬
  • Place, Palm Beach Atlantic University
    ‪3 min walk‬
  • Place, Palm Beach County Convention Center
    ‪7 min walk‬
  • Airport, West Palm Beach, FL (PBI-Palm Beach Intl.)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner

9.8 out of 10
Exceptional
(14 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Balcony (3-Room)

Suite, Balcony (3-Room) | View from room

Suite, Balcony (3-Room)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 990 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Room, 2 Queen Beds

View from room

Room, 2 Queen Beds

8.6 out of 10
Excellent
(30 reviews)
  • City view
  • 350 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Balcony

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Balcony

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

View from room

Room, 2 Queen Beds, Accessible (Hearing)

9.6 out of 10
Exceptional
(9 reviews)
  • City view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Accessible, Bathtub

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Accessible (Roll-In Shower)

  • City view
  • 797 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub (Mobility)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

West Palm Beach

Downtown West Palm Beach stay.Within a 15-minute walk of this Downtown West Palm Beach hotel, you'll find Palm Beach County Convention Center and Clematis Street. Palm Beach Atlantic University and CityPlace are also within half a mile (1 km).

What's nearby

  • CityPlace - 3 min walk - 0.2 miles
  • Palm Beach Atlantic University - 3 min walk - 0.2 miles
  • Palm Beach County Convention Center - 7 min walk - 0.4 miles
  • Kravis Center For The Performing Arts - 9 min walk - 0.5 miles
  • Norton Museum of Art - 9 min walk - 0.5 miles

Getting around

  • West Palm Beach Central Brightline Train Station (WPT) - 13 min walk
  • Palm Beach Intl. Airport (PBI) - 12 min drive

Restaurants

  • ‪El Camino West Palm Beach - ‬6 min walk
  • ‪Il Bellagio - ‬8 min walk
  • ‪Eataly - ‬7 min walk
  • ‪Estiatorio Milos - ‬5 min walk
  • ‪True Food Kitchen - ‬7 min walk

About this property

Canopy by Hilton West Palm Beach Downtown

4-star hotel near Palm Beach County Convention Center
Canopy by Hilton West Palm Beach Downtown offers its guests an outdoor pool, a health club, and complimentary bicycles. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 3069 square feet (285 square meters) and includes conference space. A rooftop terrace, gift shops/newsstands, and a front-desk safe are also featured at the business-friendly Canopy by Hilton West Palm Beach Downtown. Parking is available for a fee.

This 4-star West Palm Beach hotel is smoke free.

  • 1 building
  • 150 guestrooms or units
  • 2 dining venues
  • Meeting rooms
  • 3069 sq ft of conference space
  • 285 sq m of conference space
  • Built in 2020
  • Terrace on the roof
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Front-desk safe
  • Gift shop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Canopy by Hilton West Palm Beach Downtown offers 150 air-conditioned accommodations with espresso makers and safes. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

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Exterior
Hotel AKA West Palm
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  • Pool
  • Spa
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,032 reviews
$200 nightly
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May 27 - May 28
Total with taxes and fees
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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Secured, covered valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 5 to 40 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • 24-hour gym
  • Free bicycle rentals
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Phone accessibility kit
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 55-inch LCD TV with premium cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Espresso maker

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a deposit of USD 50 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.90 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 40 per person
  • Covered valet parking fee: USD 38 per day (in/out privileges)
  • Pet deposit: USD 50 per stay
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Canopy By Hilton West Palm
Canopy West Palm Beach Downtown
Canopy by Hilton West Palm Beach Downtown Hotel
Canopy by Hilton West Palm Beach Downtown West Palm Beach
Canopy by Hilton West Palm Beach Downtown Hotel West Palm Beach

Frequently asked questions

How close is Canopy by Hilton West Palm Beach Downtown to the airport?

Canopy by Hilton West Palm Beach Downtown is 4.9 mi (12-min drive) away from the Palm Beach Intl. Airport (PBI) airport, the closest popular airport to the property.

How much does it cost to stay at Canopy by Hilton West Palm Beach Downtown?

As of May 11, 2026, prices found for a 1-night stay for 2 adults at Canopy by Hilton West Palm Beach Downtown on May 24, 2026 start from $245, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Canopy by Hilton West Palm Beach Downtown have an airport shuttle?

Airport shuttle services are not available at Canopy by Hilton West Palm Beach Downtown.

How close is Canopy by Hilton West Palm Beach Downtown to the beach?

This hotel is 7.6 mi (26-min drive) from Lake Worth Beach and 1.6 mi (3-min drive) from Mid-Town Beach. Don't forget your sunscreen!

Does Canopy by Hilton West Palm Beach Downtown offer free breakfast?

Free breakfast isn’t provided at Canopy by Hilton West Palm Beach Downtown, but cooked-to-order breakfast is offered for a fee of between USD 5 and 40 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at Canopy by Hilton West Palm Beach Downtown?

No, there is no casino at this hotel, but Lake Worth Casino Building and Beach Complex (14-min drive) is nearby.

What time is check-in at Canopy by Hilton West Palm Beach Downtown?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM.

Is there free parking at Canopy by Hilton West Palm Beach Downtown?

Free parking is not available at this hotel. Valet parking is available for USD 38 per day.

Does Canopy by Hilton West Palm Beach Downtown have a pool?

Canopy by Hilton West Palm Beach Downtown features an outdoor pool.

Does Canopy by Hilton West Palm Beach Downtown have a restaurant?

Yes, there are 2 restaurants on site.

Does Canopy by Hilton West Palm Beach Downtown have a spa?

There are no spa services available at this hotel.

How close is Canopy by Hilton West Palm Beach Downtown to downtown West Palm Beach?

Canopy by Hilton West Palm Beach Downtown is 0.6 mi away from West Palm Beach.

Canopy by Hilton West Palm Beach Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 683 out of 958 reviews
Rating 8 - Good. 141 out of 958 reviews
Rating 6 - Okay. 64 out of 958 reviews
Rating 4 - Poor. 30 out of 958 reviews
Rating 2 - Terrible. 40 out of 958 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Lafondra

Stayed 2 nights in Feb 2026

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities
Everything; would definitely come back
Stayed 1 night in Feb 2026

10/10 Excellent

Jason

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean, professional, great staff, healthy breakfast options, love the shower, great location for restaurants and golf travel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 1 night in Jan 2026

10/10 Excellent

Dane

Stayed 1 night in Jan 2026

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent coffee at breakfast, and cozy rooftop bar.
Stayed 4 nights in Dec 2025

2/10 Terrible

Jeniffer

Disliked: Staff & service
Disappointing stay. Hotel is loud. Doors constantly slamming and voices in the hall carry all night. The last night of our stay they sent a message at 1:00 pm saying the pool would be closed at 3:00 for the night. Annoying as that was, it was made worse by it being for a reggae party that lasted until midnight with clean up. We stayed on the 12th floor and were unable to get any sleep because of how loud it was. We had to be up at 5, so requested a one later check out so we could rest a little and the two workers at the desk on 1/18/26 around 11:00 refused to accommodate. I explained we were up all night due to the noise and the desk clerks argued with me that we were warned before the party so should have requested a late check out then. So somehow it was my fault I didn’t plan better for the inconvenience? I told them that while I got the message I had no way of knowing the noise would be so awful and we would be up all night and also that we left at 6::00 am for an event so there was no one to talk to at that hour and we stopped to make the request as soon as we returned. They could have cared less about the inconvenience, even though we heard them saying they gave late check outs to 8 other rooms that were on our same floor. They claimed that was the limit, so nothing they could do for us. It was terribly disappointing, as we go to Palm Beach about 8 times a year and would’ve considered staying again (on a lower floor) until the poor customer service interaction.
Stayed 3 nights in Jan 2026

10/10 Excellent

Montserrat

Stayed 2 nights in Dec 2025

6/10 Okay

Joel

Business traveler
It was an ok stay. Nothing wrong per se, but not a 4 star as it claims. Solid 3. The beds were just ok, a bit lumpy and old, and despite the rooms being somewhat quiet and sound isolated, the cleaning staff were loud and chatty every morning which waked us a few times during our 5 night stay. The treehouse restaurant above was consistently dirty - dirty tables, wine glasses, and the staff were a mixed bag from friendly to aloof. We went twice and didn’t have an enjoyable experience either time. HVAC controls were easy to use, which is helpful, and the shower was pretty good too. Free bikes are always a nice touch and we used them a couple of times. Downstairs restaurant was very good and had a nice selection of quality breakfast food and strong coffee.
Stayed 5 nights in Jan 2026

10/10 Excellent

Jamie

Stayed 2 nights in Jan 2026

10/10 Excellent

Camilo Alberto, Montvale

Stayed 1 night in Jan 2026

10/10 Excellent

Michael, Park City

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Well appointed lobby and rooms— great staff.
Stayed 2 nights in Jan 2026

10/10 Excellent

Courtney

Stayed 1 night in Dec 2025

8/10 Good

Jinnine

Liked: Cleanliness, property conditions & facilities
The shower is amazing, clean room, cute hotel. food was good
Stayed 1 night in Jan 2026

10/10 Excellent

Genesis

Stayed 4 nights in Dec 2025

10/10 Excellent

Marta

Liked: Cleanliness, property conditions & facilities
Room was spotless
Stayed 5 nights in Dec 2025

10/10 Excellent

Elaine

Liked: Cleanliness, amenities, property conditions & facilities
Compared to other Hiltons this property had cool urban and interesting design. We enjoyed our stay.
Stayed 1 night in Dec 2025

10/10 Excellent

rebecca

Stayed 2 nights in Dec 2025

10/10 Excellent

Jason

Stayed 4 nights in Dec 2025

6/10 Okay

Keira Sahil

Stayed 5 nights in Dec 2025

10/10 Excellent

Gwen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Great hotel that is convenient to everything. Would definitely stay here again when I return. Great places to eat nearby and farmers market.
Stayed 1 night in Dec 2025

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 2 nights in Dec 2025

10/10 Excellent

Clyde

Liked: Cleanliness, amenities, property conditions & facilities
The hotel and staff were amazing. Clean, modern, and the artwork was top notch! Treehouse restaurant was great and the Steak Frites were delicious!
Stayed 1 night in Dec 2025

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Alonso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice, clean rooms. Awesome pool!
Stayed 2 nights in Dec 2025