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4.8 out of 5

"Great location, great staff, great pool ! " More

By a verified traveler on Sun 28 Aug 2022

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Hotel Description

4-star eco-friendly hotel, connected to the convention center in Downtown West Palm Beach

Downtown West Palm Beach stay

A stay at this Downtown West Palm Beach hotel places you steps from Palm Beach County Convention Center and within a 5-minute walk of The Square. Kravis Center For The Performing Arts and Palm Beach Atlantic University are also within half a mile (1 km).

Renovated in 2016

This eco-friendly hotel includes 2 restaurants, an outdoor pool, and a 24-hour gym. Traveling on business? Take advantage of the 16 conference rooms, 24-hour business center, and free airport shuttle. Enjoy the spa tub and perks like free WiFi.

Room, 1 King Bed, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$213* Per night/room Sep 27 - Sep 28

Room, 1 King Bed, City View, Executive Level

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Pool View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds, Accessible, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Accessible, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 Bedroom, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hilton West Palm Beach ratings based on 15 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hilton West Palm Beach

Everyone (12) Family (2)
5 out of 5
Great location, great staff, great pool !

Posted by on Aug 28, 2022

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Comment from Hotel Management

Aug 28, 2022 by Keitra H.

Thank you so much for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Jun 2, 2022

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5 out of 5

Posted by on Feb 15, 2022

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5 out of 5

Posted by , from WEST Dundee on Jan 26, 2022

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3 out of 5
Hhgh

Posted by on Jan 6, 2022

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Comment from Hotel Management

Jan 14, 2022 by Keitra H.

Thank you so much for staying with us.

5 out of 5
We love this hotel and have stayed here before and will be back.? The parking is very expensive so that would be my one complaint

Posted by on Sep 20, 2021

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Comment from Hotel Management

Oct 26, 2021 by Keitra H.

Thank you so much for staying with us.

5 out of 5

Posted by on Nov 20, 2020

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Comment from Hotel Management

Nov 21, 2020 by Keitra H.

Thank you so much for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Sep 25, 2020

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Comment from Hotel Management

Sep 25, 2020 by Keitra H.

Thank you so much for staying with us.

4 out of 5

Posted by on Sep 14, 2020

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Comment from Hotel Management

Sep 17, 2020 by Keitra H

Thank you for your feedback.

5 out of 5

Posted by on Jun 3, 2020

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Comment from Hotel Management

Jun 6, 2020 by Keitra H

Thank you for your awesome review. We hope to see you again soon.

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):

  • Dining venue(s)
  • Fitness facilities

Property Features

Hilton West Palm Beach offers its guests an outdoor pool, a spa tub, and a 24-hour fitness center. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a bar/lounge and a poolside bar. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 24000 square feet (2230 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the eco-friendly Hilton West Palm Beach. A roundtrip airport shuttle is free during limited hours. For a fee, parking is available. A complete renovation of Hilton West Palm Beach was completed in 2016. This 4-star West Palm Beach hotel is smoke free.

  • 400 guestrooms or units
  • 12 levels
  • 2 dining venues
  • 24000 sq ft of conference space
  • 2230 sq m of conference space
  • Built in 2016
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Brightline West Palm Beach Station (0.9 km / 0.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton West Palm Beach offers 400 accommodations with safes and coffee/tea makers. LCD televisions are featured in guestrooms. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Bathtub or shower
  • Housekeeping (daily)
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Hilton West Palm Beach has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Pilates classes on site
  • Golfing on site
  • Fitness classes on site
  • Golf lessons available nearby
  • Health or beauty spa nearby
  • Yoga classes/instruction on site

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 4:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

This property offers only valet parking (surcharge). Self-parking is not available.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24 per person (approximately)
  • Secured valet parking fee: USD 35 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton West Palm Beach Hotel
  • Hilton West Palm Beach
  • Hilton West Palm Beach Hotel
  • Hilton West Palm Beach West Palm Beach
  • Hilton West Palm Beach Hotel West Palm Beach

You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.