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"The hotel location was good and the staff was excellent. Everyone was friendly and very helpful and polite. The rooms are clean but very plain, and ultra modern I guess that's the "Scandanavian design" but cheaply put together. The kitchen cabinets were plain white, which was fine, but cheaply made, flimsy. The drawers did not pull out or close easily. No stove, so if you wanted to cook, you couldn't. Only microwave. The coffee maker was difficult and tempermental to operate.The grout in the floors, living room and bathroom was crumbling and incomplete in some areas. The worst part was the design of the bathroom. There was not counter around the sink/vanity. No room to put your everyday toiletries/essentials. Barely room to place a couple toothbrushes or comb/brush if trying to get ready. Things kept falling off onto the floor or into the garbage can next to it. Very difficult to heat up and use curling iron or hair dryer without resting inside the sink or dropping on floor and no outlet outside of bathroom to do it there as there was a full length mirror there. The raised sink took up the whole space and was shallow and poorly drained. overall it was clean but poorly designed"

"My room smelled sooo bad. It smelled like a dog was in the room prior to me occupying it. I called the front desk multiple times in which they tried to resolve the issue by spraying the floors with a freshener. That solution worked for all is 15 minutes. I was just shocked that the Ritz Carlton’s rooms smelled bad especially since the hotel was known for having a really nice fragrance. "

"Great friendly staff Clean and AC works amazing Right on beach , 3 pools. Tons of space and things to do nearby"

"It was fantastic "

"The property was clean, staff was great, the grounds were beautiful. We stayed on the grounds most of the time just because we really liked being there at the hotel. Restaurants had good food."

"The property was beautiful and close to the beach. The downfall was the beach chair situation every morning. But the pools were beautiful and the beach was great. "