For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
You'll find Eagle Beach and Palm Beach within a 15-minute walk of this Noord resort. Manchebo Beach and Links at Divi Aruba are also within 3 miles (5 km).
Full-service spa, health club
A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this eco-friendly resort. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare.
Free WiFi, kitchens
The 241 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi, patios, and sofa beds are also available.
Divi Aruba Phoenix Beach Resort ratings based on 51 Verified Reviews
Review Summary
3.9
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.5 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Divi Aruba Phoenix Beach Resort
Everyone (16)Couples (4)Family (1)
3 out of 5
Loved the overall experience just seemed to be bad timing of everything. A) the flight deal that was offered to us through travelocity we got there 4 hours early and they Divi Phoenix was very unaccomodating about letting us check in early...B) our jaccuzzi tube broke...they did come to fix but we were still hesitant to use again...c) our room phone held messages that it wouldnt let us listen to and therefore had to make a bunch out call making sure reservations were not canceled or times changed or anything...D) pool bar and this resort resturant was closed for maintenance until the last day of our stay.
Posted by a verified traveler on Oct 10, 2019
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5 out of 5
We had an amazing time. The staff was very attending
Posted by a verified traveler on Sep 15, 2019
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Comment from Hotel Management
Sep 18, 2019
by Guest Relations
Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. We are happy to see that you had an amazing time with us and that the staff were very attentive. We all hope to welcome you back to your home away from home!
5 out of 5
Liked the resort and the fact it was a bit private. The service at the restaurant bar was very friendly but extremely slow.
Posted by a verified traveler on Jul 16, 2019
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Comment from Hotel Management
Jul 16, 2019
by Guest Relations
Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. We are happy that you liked the location of our resort and we will discuss the service with the department concerned. We hope to welcome you back again in the near future!
5 out of 5
Not overly crowded. Had daily activities, but quiet and relaxing on the beach. Beautiful and spacious updated rooms.
Posted by a verified traveler on Jul 3, 2019
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Comment from Hotel Management
Jul 9, 2019
by Guest Relations
Masha danki means thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. It is always a pleasure to serve our esteemed guests and we are happy to see that you had a nice relaxing time on the beach. Hoping to welcome you back to our little paradise in the sun.
4 out of 5
Over all very nice outdoors setting...
There were too many smokers by the pool/swim up bar
No cabana style service to offer drinks while on the beach
Posted by a verified traveler on Jun 30, 2019
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Comment from Hotel Management
Jul 16, 2019
by Guest Relations
Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. we will share your feedback with the departments concerned.
5 out of 5
Posted by a verified traveler on Jun 25, 2019
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Comment from Hotel Management
Jun 26, 2019
by Guest Relations
Thank you for taking the time to rate us and for choosing Divi Aruba Phoenix Beach Resort. Hoping to welcome you back in the near future.
5 out of 5
I just love this resort . Everything about it nade me feel at home away from home. Felt safe comfortable and if i needed something all i had to do was call
Posted by Ruby, from Bronx ny on May 23, 2019
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Comment from Hotel Management
May 28, 2019
by Guest Relations
Thank you for considering us your home away from home indeed all our guests are like family and we strive to ensure that your needs are met and that you feel comfortable and especially safe while staying with us. We all hope to welcome you back again in the near future!
5 out of 5
Hotel and staff were great planning to stay there next year
Posted by a verified traveler on Dec 10, 2018
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Comment from Hotel Management
Dec 10, 2018
by Guest Relations
Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. We are happy to see that you truly enjoyed your vacation so much that you are already planning to stay with us next year! we will be awaiting your next visit with open arms
2 out of 5
Got to the hotel about 3:15, room was not ready and we were given a pager. At 4:30 I went back to the desk and asked if the room was ready and the front desk agent said she tried paging us many times but the pager NEVER went off, it was sitting right on the bar in front of us. When the agent told us that our room was in the tower, I questioned her as I PAID for a Beachside VILLA NOT a POOL Tower room. She said this was the same thing, I assure you it was not and I paid extra for the beachside villa. The hotel was overbooked which I heard many times from the staff and they didn't have a villa available but still have not given me a straight answer about refunding me the difference. Got to the room and had to immediately call housekeeping because the bathroom was not cleaned. The room was acceptable but again, not the location I paid for.
The room was extremely noisy as it faced the pool. The staff would blast the music at the bar when cleaning at night and you could hear everything with the balcony doors closed.
In addition, if you wanted a spot at the beach people were out as early as 5 am reserving their space under the palapas. Get to the beach after 7 am and you were out of luck.
Not my fault that the hotel overbooked, didn't have my specified room available but own your mistake, apologize and willingly refund the difference.
Posted by a verified traveler on Nov 28, 2018
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Comment from Hotel Management
Jan 14, 2019
by Guest Relations
Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. We will share your feedback with the departments concerned in order to better our quality and service
5 out of 5
Beautiful hotel close to everything, the weather is unbeatable and the bartenders and rest of the staff are friendly and helpful
Posted by Brian, from New Jersey on Nov 2, 2018
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Comment from Hotel Management
Nov 8, 2018
by Asieh
Thank you for taking the time to write this review and for choosing Divi Phoenix. We sure hope to welcome you again in the future soon to make more memories at your new home away from home.
Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Divi Aruba Phoenix Beach Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. This eco-friendly resort also offers a children's pool, a 24-hour health club, and a spa tub. Free self parking is available.
241 guestrooms or units
14 levels
5 buildings
2 dining venues
2 bars or lounges
Bar by the pool
Swim-up bar
Coffee shop
Childcare (surcharge)
Cabanas on the beach (free)
Beach lounge chairs
Towels for the beach
Umbrellas for the beach
Poolside lounge chairs
Umbrellas for the pool
Conference space
Breakfast available (surcharge)
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Wedding services available
Convenience store
Gift shop
Onsite shopping
Elevator
Family Friendly Amenities
Number of outdoor pools - 2
Children's pool
Free WiFi
Kitchen
Grocery/convenience store
Laundry facilities
Babysitting or childcare (surcharge)
Sofa bed
Full-sized refrigerator/freezer
Microwave
DVD player
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Free self parking
Transport
Airport: Oranjestad (AUA-Queen Beatrix Intl.) (10.5 km / 6.5 mi)
Parking: Free self parking
Room Amenities
Divi Aruba Phoenix Beach Resort offers 241 air-conditioned accommodations with DVD players and safes. Rooms open to patios. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Noord resort provides complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is offered daily and irons/ironing boards can be requested.
In-room kitchen
Private patio
Pull-out sofa bed
In-room dining (24 hours)
Cable channels
Premium channels
Movies for purchase
DVD player
Refrigerator (full size)
Microwave
Stove
Dishwasher
Coffee maker
Kitchenware
Cribs (surcharge)
Rollaway beds (surcharge)
Housekeeping (daily)
Hair dryer
Safe
Toiletries (free)
Iron and ironing board available
Air conditioning
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.
Pure Beach - This beachfront restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Sunset Beach Bistro - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
French Market and Deli - This delicatessen serves breakfast and lunch.
24-hour room service is available.
Nearby Activities
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour health club and a spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Water skiing nearby
Golfing nearby
Parasailing nearby
Snorkeling nearby
Hiking/biking trails nearby
Golf lessons available nearby
Skydiving nearby
Windsurfing nearby
Sailing nearby
Scuba diving nearby
Spa Services
The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures.
Manicures and pedicures
Body treatments
Body wraps
Facial treatments
Massages
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Wheelchair accessible path of travel
Accessible bathroom
Wheelchair accessible parking
In-room accessibility
Braille or raised signage
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at midnight
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children stay free when using existing bedding.
Rollaway/extra beds are available for USD 10.00 per day.
Cribs (infant beds) are available for USD 10.00 per day.
Pets
No pets allowed
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Number of children who can stay free - 2
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: USD 18.00 for adults and USD 11.00 for children (approximately)
Crib (infant bed) fee: USD 10.00 per day
Rollaway bed fee: USD 10.00 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Divi Aruba Phoenix Beach
Divi Aruba Phoenix Beach Resort
Aruba Divi Phoenix
Aruba Phoenix
Divi Aruba Phoenix Beach Hotel Palm/Eagle Beach
Divi Aruba Phoenix Beach Resort Palm - Eagle Beach
Divi Phoenix Aruba
Divi Phoenix Beach Hotel
Hotel Divi Phoenix Beach
Divi Aruba Phoenix Beach Resort Palm Beach
Divi Aruba Phoenix Beach Palm Beach
Divi Aruba Phoenix Beach Resort Noord
Divi Aruba Phoenix Beach Noord
Divi Aruba Phoenix Noord
Divi Aruba Phoenix Beach
Divi Aruba Phoenix Beach Resort Noord
Divi Aruba Phoenix Beach Resort Resort
Divi Aruba Phoenix Beach Resort Resort Noord
Awards & Affiliations
Green / Sustainable Property This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
