Divi Aruba Phoenix Beach Resort

4-star property
J E Irausquin Boulevard 75, Noord, 1-855-201-7819

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3.9 out of 5
Good!
See all 49 Travelocity Reviews

"Amazing hotel! The staff is super friendly!! By the beach!! " More

By a verified traveler on Sun 13 Aug 2017

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Hotel Description

4-star beachfront resort near Eagle Beach

On the beach

You'll find Eagle Beach and Palm Beach within a 15-minute walk of this Noord resort. Manchebo Beach and Links at Divi Aruba are also within 3 miles (5 km).

Full-service spa, health club

A full-service spa, 2 restaurants, and 2 outdoor pools are all featured at this eco-friendly resort. Enjoy beachfront dining and relax with free beach cabanas and sun loungers. Families will appreciate the children's pool, onsite laundry facilities, and supervised childcare.

Free WiFi, kitchens

The 241 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Free WiFi, patios, and sofa beds are also available.

Studio Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$259* Per night/room Sep 1 - Sep 2

Villa Suite, 1 Bedroom, Beachside

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio Villa, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Divi Aruba Phoenix Beach Resort ratings based on 49 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Divi Aruba Phoenix Beach Resort

Everyone (15) Couples (3) Family (1)
5 out of 5
Liked the resort and the fact it was a bit private. The service at the restaurant bar was very friendly but extremely slow.

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 16, 2019 by Guest Relations

Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. We are happy that you liked the location of our resort and we will discuss the service with the department concerned. We hope to welcome you back again in the near future!

5 out of 5
Not overly crowded. Had daily activities, but quiet and relaxing on the beach. Beautiful and spacious updated rooms.

Posted by on Jul 3, 2019

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Comment from Hotel Management

Jul 9, 2019 by Guest Relations

Masha danki means thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. It is always a pleasure to serve our esteemed guests and we are happy to see that you had a nice relaxing time on the beach. Hoping to welcome you back to our little paradise in the sun.

4 out of 5
Over all very nice outdoors setting... There were too many smokers by the pool/swim up bar No cabana style service to offer drinks while on the beach

Posted by on Jun 30, 2019

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Comment from Hotel Management

Jul 16, 2019 by Guest Relations

Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. we will share your feedback with the departments concerned.

5 out of 5

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 26, 2019 by Guest Relations

Thank you for taking the time to rate us and for choosing Divi Aruba Phoenix Beach Resort. Hoping to welcome you back in the near future.

5 out of 5
I just love this resort . Everything about it nade me feel at home away from home. Felt safe comfortable and if i needed something all i had to do was call

Posted by , from Bronx ny on May 23, 2019

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Comment from Hotel Management

May 28, 2019 by Guest Relations

Thank you for considering us your home away from home indeed all our guests are like family and we strive to ensure that your needs are met and that you feel comfortable and especially safe while staying with us. We all hope to welcome you back again in the near future!

5 out of 5
Hotel and staff were great planning to stay there next year

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 10, 2018 by Guest Relations

Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. We are happy to see that you truly enjoyed your vacation so much that you are already planning to stay with us next year! we will be awaiting your next visit with open arms

2 out of 5
Got to the hotel about 3:15, room was not ready and we were given a pager. At 4:30 I went back to the desk and asked if the room was ready and the front desk agent said she tried paging us many times but the pager NEVER went off, it was sitting right on the bar in front of us. When the agent told us that our room was in the tower, I questioned her as I PAID for a Beachside VILLA NOT a POOL Tower room. She said this was the same thing, I assure you it was not and I paid extra for the beachside villa. The hotel was overbooked which I heard many times from the staff and they didn't have a villa available but still have not given me a straight answer about refunding me the difference. Got to the room and had to immediately call housekeeping because the bathroom was not cleaned. The room was acceptable but again, not the location I paid for. The room was extremely noisy as it faced the pool. The staff would blast the music at the bar when cleaning at night and you could hear everything with the balcony doors closed. In addition, if you wanted a spot at the beach people were out as early as 5 am reserving their space under the palapas. Get to the beach after 7 am and you were out of luck. Not my fault that the hotel overbooked, didn't have my specified room available but own your mistake, apologize and willingly refund the difference.

Posted by on Nov 28, 2018

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Comment from Hotel Management

Jan 14, 2019 by Guest Relations

Thank you for taking the time to write this review and for choosing Divi Aruba Phoenix Beach Resort. We will share your feedback with the departments concerned in order to better our quality and service

5 out of 5
Beautiful hotel close to everything, the weather is unbeatable and the bartenders and rest of the staff are friendly and helpful

Posted by , from New Jersey on Nov 2, 2018

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Comment from Hotel Management

Nov 8, 2018 by Asieh

Thank you for taking the time to write this review and for choosing Divi Phoenix. We sure hope to welcome you again in the future soon to make more memories at your new home away from home.

5 out of 5

Amazing hotel

Amazing hotel! The staff is super friendly!! By the beach!!

Posted by , from CA on Aug 13, 2017

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2 out of 5

The bed

After our second night I discovered a significant size blood stain on the bed sheet. I told the front desk and no apologies were made. You can imagine the disgust my husband and I felt especially since we had already slept in the bed for 2 nights.

Posted by , from A on Jul 3, 2017

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Comment from Hotel Management

Jul 9, 2017 by Guest Relations

We have shared this review with our management team and apologize for this happening to you.

About the Divi Aruba Phoenix Beach Resort

Location J E Irausquin Boulevard 75, Noord,

Property Features

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sun loungers. At Divi Aruba Phoenix Beach Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a swim-up bar. WiFi is free in public spaces. This eco-friendly resort also offers an outdoor pool, a children's pool, and a 24-hour health club. Free self parking is available.

  • 241 guestrooms or units
  • 14 levels
  • 5 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Bar by the pool
  • Swim-up bar
  • Coffee shop
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Onsite shopping
  • Elevator

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Sofa bed
  • Full-sized refrigerator/freezer
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Oranjestad (AUA-Queen Beatrix Intl.) (10.5 km / 6.5 mi)
  • Parking: Free self parking

Room Amenities

Divi Aruba Phoenix Beach Resort offers 241 air-conditioned accommodations with DVD players and safes. Rooms open to patios. Accommodations at this 4-star resort have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include complimentary toiletries and hair dryers. This Noord resort provides complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is offered daily and irons/ironing boards can be requested.

  • In-room kitchen
  • Private patio
  • Pull-out sofa bed
  • In-room dining (24 hours)
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board available
  • Air conditioning

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 10:00 AM.

Pure Beach - This beachfront restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Sunset Beach Bistro - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

French Market and Deli - This delicatessen serves breakfast and lunch.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with an outdoor pool. In addition to a children's pool, other recreational amenities include a 24-hour health club and a spa tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Snorkeling nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Windsurfing nearby
  • Sailing nearby
  • Scuba diving nearby

Spa Services

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Cribs (infant beds) are available for USD 10.00 per day.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 18.00 for adults and USD 11.00 for children (approximately)
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Divi Aruba Phoenix Beach
  • Divi Aruba Phoenix Beach Resort
  • Aruba Divi Phoenix
  • Aruba Phoenix
  • Divi Aruba Phoenix Beach Hotel Palm/Eagle Beach
  • Divi Aruba Phoenix Beach Resort Palm - Eagle Beach
  • Divi Phoenix Aruba
  • Divi Phoenix Beach Hotel
  • Hotel Divi Phoenix Beach
  • Divi Aruba Phoenix Beach Resort Palm Beach
  • Divi Aruba Phoenix Beach Palm Beach
  • Divi Aruba Phoenix Beach Resort Noord
  • Divi Aruba Phoenix Beach Noord
  • Divi Aruba Phoenix Noord

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.