Hotel Riu Palace Aruba - All Inclusive

4.0 star property
4-star beachfront property near Eagle Beach

Choose dates to view prices

Photo gallery for Hotel Riu Palace Aruba - All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
5 restaurants, breakfast, lunch, dinner served; Fusion cuisine
Balcony view
Aerial view
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Parking included

Explore the area

View in a map
J.E. Irausquin Blvd 79, Noord
  • Place, The Casino at Hilton Aruba
    ‪3 min walk‬
  • Place, Palm Beach
    ‪3 min walk‬
  • Place, Hyatt Regency Casino
    ‪9 min walk‬
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)
    ‪11 min drive‬

Room options

Suite Junior

  • 419 sq ft
  • Sleeps 4

Suite Junior with Side Sea View

  • 376 sq ft
  • Sleeps 4

Junior Suite, Partial Ocean View (U)

8.0 out of 10
Very good
(255 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.6 out of 10
Excellent
(115 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(6 reviews)
  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (U)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Standard Double Room (L)

8.6 out of 10
Excellent
(4 reviews)
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (L)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (E)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (B2C-US)

  • 657 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (B2C-US)

  • 656 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (C)

8.0 out of 10
Very good
(1 review)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (C)

8.0 out of 10
Very good
(2 reviews)
  • 420 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | C)

9.8 out of 10
Exceptional
(6 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (U)

8.4 out of 10
Very good
(5 reviews)
  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Suite (L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Jetted Tub, Sea View (L)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (L)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, Ocean View (E)

  • 657 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Sea View (E)

  • 656 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Suite (B2C-US)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Standard Double Room (E)

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 420 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 420 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (C)

  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room (ROH | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Suite, Ocean View (B2C-CA)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • 2 bedrooms
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Oceanfront (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Partial Ocean View (C)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Partial Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (C)

  • Sleeps 8
  • 1 King Bed

Junior Suite, Connecting Rooms, Partial Ocean View (B2C-CA)

  • Sleeps 8
  • 1 King Bed

Suite Junior with Sea View

  • 419 sq ft
  • Sleeps 4

Suite with Sea View

  • 656 sq ft
  • Sleeps 2

Suite Premium with Sea View

  • 656 sq ft
  • Sleeps 2

About the neighborhood

Noord

Beachfront retreat .Within a 10-minute walk of this Palm Beach property, you'll find Palm Beach and Hyatt Regency Casino. Eagle Beach and Divi Golf and Beach Resort are also within 3 miles (5 km).

What's nearby

  • Bubali Bird Sanctuary - 3 min walk - 0.2 miles
  • The Casino at Hilton Aruba - 3 min walk - 0.2 miles
  • Palm Beach - 3 min walk - 0.2 miles
  • Butterfly Farm - 7 min walk - 0.4 miles
  • Hyatt Regency Casino - 9 min walk - 0.5 miles

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 14 min drive

Restaurants

  • ‪2 Fools and a Bull - ‬7 min walk
  • ‪Gianni's Ristorante - ‬4 min walk
  • ‪Bugaloe Beach Bar & Grill - ‬5 min walk
  • ‪Lola Taqueria - ‬4 min walk
  • ‪Tambu Beach and Pool Bar - ‬7 min walk

About this property

Hotel Riu Palace Aruba - All Inclusive

4-star beachfront property near Eagle Beach
Hotel Riu Palace Aruba - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Hotel Riu Palace Aruba - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a children's pool, and a health club. Self parking is free.

Smoking is allowed in designated areas at this 4-star Noord property.

  • 450 guestrooms or units
  • 10 levels
  • 3 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 1959 sq ft of conference space
  • 182 sq m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Computer for guest use
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
  • Swim-up bar
Hotel Riu Palace Aruba - All Inclusive offers 450 accommodations with free minibar items and safes. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including reflexology. The spa is open daily.

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 restaurants
  • 6 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • Flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Renovations and closures

The property will be renovating from July 2 2025 to May 7 2026 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the property will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Aruba - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

All Inclusive Aruba Riu
All Inclusive Aruba Riu Palace
All Inclusive Riu Palace Aruba
Aruba All Inclusive Riu Palace
Aruba Riu All Inclusive
Palace Aruba
Riu Aruba
Riu Palace All Inclusive Aruba
Riu Palace Aruba
Riu Palace Aruba All Inclusive
Riu Palace Aruba All Inclusive Palm Beach
Riu Palace Aruba Palm Beach
Riu Palace Aruba All Inclusive Noord
Riu Palace Aruba Resort
Hotel Riu Palace Aruba Palm - Eagle Beach
Riu Palace Aruba Noord
Riu Palace Aruba All Inclusive All-inclusive property Noord
Riu Palace Aruba All Inclusive All-inclusive property
Riu Aruba Inclusive Noord
Riu Aruba Inclusive Inclusive
Riu Palace Aruba All Inclusive
Hotel Riu Palace Aruba - All Inclusive Noord
Hotel Riu Palace Aruba - All Inclusive All-inclusive property

Frequently asked questions

How close is Hotel Riu Palace Aruba - All Inclusive to the airport?

Hotel Riu Palace Aruba - All Inclusive is 6.7 mi (14-min drive) away from the Queen Beatrix Intl. Airport (AUA) airport, the closest popular airport to the property.

Does Hotel Riu Palace Aruba - All Inclusive have an airport shuttle?

Airport shuttle services are not available at Hotel Riu Palace Aruba - All Inclusive.

How close is Hotel Riu Palace Aruba - All Inclusive to the beach?

This property is on the beach. Don't forget your sunscreen!

Does Hotel Riu Palace Aruba - All Inclusive offer free breakfast?

Hotel Riu Palace Aruba - All Inclusive offers free buffet breakfast every day from 7:00 AM to 11:00 AM.

Is there a casino at Hotel Riu Palace Aruba - All Inclusive?

No, there is no casino at this property, but The Casino at Hilton Aruba (3-min walk) and Hyatt Regency Casino (8-min walk) are nearby.

What time is check-in at Hotel Riu Palace Aruba - All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM.

Is there free parking at Hotel Riu Palace Aruba - All Inclusive?

This property offers free self parking.

Does Hotel Riu Palace Aruba - All Inclusive have a pool?

Hotel Riu Palace Aruba - All Inclusive features 2 outdoor pools and a children's pool.

Does Hotel Riu Palace Aruba - All Inclusive have a restaurant?

Yes, there are 5 restaurants on site.

Does Hotel Riu Palace Aruba - All Inclusive have a spa?

This property has a spa, which features hot stone massages, reflexology, and mani/pedis.

How close is Hotel Riu Palace Aruba - All Inclusive to downtown Noord?

Hotel Riu Palace Aruba - All Inclusive is 1.2 mi away from Noord.

Hotel Riu Palace Aruba - All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 958 out of 1843 reviews
Rating 8 - Good. 400 out of 1843 reviews
Rating 6 - Okay. 250 out of 1843 reviews
Rating 4 - Poor. 123 out of 1843 reviews
Rating 2 - Terrible. 112 out of 1843 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Elizabeth

Stayed 5 nights in Nov 2025

8/10 Good

Chanda, BROOKLYN

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
hotel was nice...nicer than other RIU's I have been to. was not pleased with specialty dining ....website spoke of 4 but only 2 were available and seating was filled early..leaving buffet as only option....which did not provide a lot of non-beef/seafood options. food could be better
Stayed 3 nights in Nov 2025

10/10 Excellent

Maria

Stayed 7 nights in Sep 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes, everything was perfect, except the noise and construction dust - because they renovate the main building & we had the room & balcony very near to the main site, so it was realy loud & often dusty during our vacation! The most beautiful is always the water, beach, also the pool & the arounds are very clean We were in Riu Palace for the 3rd time & like the stay very much!!! Hope the next time will be without any noise, dust & any renovations!!!
Stayed 7 nights in Sep 2025

10/10 Excellent

James

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great entertainment! Mandy is awesome! Fun bartenders…Jack at the pool was great! Food was excellent! Love Aruba, and loved staying at RIU!
Stayed 7 nights in Sep 2025

10/10 Excellent

fatime

Stayed 5 nights in Sep 2025

10/10 Excellent

hasan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay in

8/10 Good

Nishant

Liked: Staff & service, amenities, property conditions & facilities
Ocean was not visible. Lot of construction around the property but the place is very nice! Def worth the beach, can do with or without all inclusive and there’s good food in the area.
Stayed 3 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay, views are nice, it's quiet and the staff were friendly yet professional. Loved my stay here and would book again.
Stayed 4 nights in Sep 2025

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely kind and accommodating for the entire stay. The cleaning of the resort as a whole was spectacular! The only sort of issue with cleanliness was that the same diligence taken outside was not continued in the rooms. The food was good, we were unlucky and the outdoor food spot by the water only reopened on our last day there. But overall it was an awesome experience, would definitely go again.
Stayed 7 nights in Sep 2025

10/10 Excellent

Vladimir

Traveled with partner
Liked: Amenities, property conditions & facilities
Coming back next year for sure!
Stayed 6 nights in Sep 2025

8/10 Good

Carolyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was as expected for repeat Riu guests. I like d that it was walkable to shopping and additional dining. The staff was friendly. Had to call daily to have our fridge restocked but room was clean and restocked. Food was mediocre at best.
Stayed 6 nights in Sep 2025

8/10 Good

Michael, Marstons Mills

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Jerome

Traveled with family
Liked: Cleanliness, staff & service
The room that I booked was not available until 2 days later and I was told I would need to check out at noon and would have to wait till 3 to get the new room! So I ended up staying in the room with only one bed and the noise from the construction at 7 am! I had my 78 year old mother with me and just didn’t like the service at all!
Stayed 4 nights in Sep 2025

6/10 Okay

Trechia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was beautiful very clean space. I must say food was better off hotel. The beach view impeccable. The entertainment was to in one area not for all but overall I would go back
Stayed 3 nights in Sep 2025

10/10 Excellent

Vivian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing!!!
Stayed 4 nights in Sep 2025

2/10 Terrible

Stacy-Ann

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Farasley Ramirez, Largo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This vacation was one of my favorite experiences. Perfect location on the crystal-clear waters of Aruba. We'll be back!
Stayed 3 nights in Sep 2025

2/10 Terrible

Calvin Darnell Parnell

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
There were water bugs in two of the rooms that I was designated. The first room actually had a cap of suspected heroin in one of the dresser drawers. During the weekdays Monday through Wednesday, there was nothing but nonstop, construction, and noise going on. That was not Revealed during the booking process.
Stayed 4 nights in Sep 2025

10/10 Excellent

Amy Sarah Greenberg

Liked: Cleanliness, staff & service
This is my favorite chain and the Riu in Aruba is the best! From the staff, to the other guest…great time!!!
Stayed 4 nights in Sep 2025

10/10 Excellent

Brandy

Stayed 6 nights in Sep 2025

6/10 Okay

Lennox

Liked: Cleanliness, staff & service
I resented the fact that, throughout my stay, there was no adequate television service in the room. Upon my request, a technician came to my room to investigate. His visit was useless because he could not solve the problem. I had looked forward to watching television news and sports from Canada and the United States in the comfort of my room. Sadly, this did not happen. It ruined my visit. I therefore request a partial monetary refund of my hotel bill in compensation for this disastrous occurrence. A reasonable and speedy refund will be greatly appreciated.
Stayed 7 nights in Sep 2025

10/10 Excellent

Darla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención al cliente fue una muy buena experiencia. Todo estuvo excelente. Gracias por la hospitalidad.
Stayed 3 nights in Sep 2025

2/10 Terrible

Artheia

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The hotel was under construction, the television did not work, internet service was down for first few days, elevators went out twice, on day 3 no hot water There was NO INDICATION PROVIDED PRIOR TO BOOKING THAT THE HOTEL WAS UNDER COSTRUCTION/ Renovation. Noise started everyday at 6:30-7 am and went until 7pm! We had to have the buffet everyday. ALL RESTAURANTS FILLED EVERY DAY! No control over people reserving space at the beach or pool. Non guest at pool.
Stayed 4 nights in Sep 2025

6/10 Okay

Iskandar

There was no hot water in the first 24 hours. Tv and telephones did not work. Telephone started working after I made a multiple complains. It was very noisy everyday starting 8 in the morning due to renovations. Elevators weren't working properly and steady.
Stayed 7 nights in Aug 2025