"The Riu is incredible, the food was beyond delicious. The staff at the Riu are so sweet and helpful. The pool is big and beautiful and surroundings ar ... " More
Beachfront retreat
You'll be within half a mile (1 km) of Palm Beach and 2 miles (3 km) of Eagle Beach with a stay at this Noord property. Palm Beach Plaza and Stellaris Casino are also within 2 miles (3 km).
All-inclusive
A full-service spa, 5 restaurants, and 2 outdoor pools are all featured at this all-inclusive property. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. There's fun for all ages with a free kid's club and a playground, and babysitting is an added bonus.
Flat-screen TVs
The 450 guestrooms have flat-screen TVs with satellite channels and offer free minibar items and 24-hour room service. Coffee/tea makers, free bottled water, and ceiling fans are also available.
Jan 11, 2022 by Online Reputation Manager
Dear Christopher, Thank you for choosing us and for taking the time to make us aware of your concerns. It is very important to us that our guests are treated warmly and feel comfortable with us. For this reason, we are very sorry that you have gained such a bad impression of us, and that we were not able to arrange your stay according to your ideas and wishes. As your host, we have very carefully investigated all of your feedback and have discussed it in detail with the responsible department heads. These circumstances are certainly not indicative of our high standards. Therefore, we can promise you that the described issues get followed-up. It is our hope, that you decide to return to us so we will have the opportunity to restore your faith in our property. Kind regards, Hotel Riu Palace Aruba Online Reputation Manager
Dec 29, 2021 by Online Reputation Manager
Dear Paul, Thank you for your review. We are disappointed to read that your experience was not to your expectations and certainly well below the general feedback we receive. Please accept our apologies for all the challenges that you had to face during your stay with us, but be assured this is not reflective of our standard. We always strive to provide wonderful experiences to our beloved guests. Your valuable comments have been noted and surely will be delivered to all the departmental heads for a proper follow up. It is our hope that you will again give us a chance to change your opinion about our hotel. Best Regards Hotel Riu Palace Aruba Online Reputation Manager
Nov 10, 2021 by Online Reputation Manager
Dear Adele, Thank you for taking the time to review our hotel. While we make every effort to make sure our guests have a fabulous time, we are saddened for the experience you describe which was far from perfect. We take all feedback into consideration so that we can continue to improve wherever possible. It is our hope that you give us another opportunity to better serve you in the near future. Best regards, Hotel Riu Palace Aruba Online Reputation Manager
Sep 9, 2021 by Online Reputation Manager
Dear Alison, Thank you for the time you have taken to write us about your experience in our hotel. We regret that your stay at our hotel did not fulfil your conception in general as our aim is always to please every one of our guests from beginning to end. We appreciate you bringing these issues to our attention. Your comments will be shared with our management in order to ensure your experience is not repeated in the future and as we understand that there is always room for improvement. We really hope there were also positive aspects of this stay and that this will bring you to visit us again in the future so that we can provide a more pleasant experience. We wish you all the best, Hotel Riu Palace Aruba Online Reputation Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.
Land activities
Not included
Riu Palace Aruba All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Riu Palace Aruba All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary children's club, a health club, and a spa tub. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Noord property.
Available in some public areas: Free WiFi
Free self parking
Riu Palace Aruba All Inclusive offers 450 accommodations with free minibar items and safes. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
Guests are served free buffet breakfast daily from 7:00 AM to 11:00 AM.
Don Nicolás - This buffet restaurant serves breakfast and dinner.
Krystal - This theme restaurant specializes in fusion cuisine and serves dinner only. Open daily.
Sayuri - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Milano - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Nautilis - This restaurant serves lunch and dinner. Open daily.
24-hour room service is available.
2 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Renova has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a spa tub.
The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
Minimum Spring Break check-in age is 21 years old. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.