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"Everything was good except the there were not enough towels, no floor mat and no wascloths in the bathroom. Other than that everything was good. " More

By a verified traveler on Tue 05 Jun 2018

Hotel Description

3-star beach hotel near Paseo Herencia Shopping Mall

In entertainment district

Your stay at this Noord hotel places you within a 10-minute walk of Paseo Herencia Shopping Mall and Palm Beach Plaza. Butterfly Farm is 0.7 mi (1.2 km) away.

Full-service spa, dining

A full-service spa, a 24-hour health club, and a restaurant are all featured at this smoke-free hotel. Take the free beach shuttle and relax with beach cabanas and sun loungers. Enjoy the outdoor pool and perks like free self parking and a free beach shuttle.

Free WiFi, cable TV

The 98 soundproofed guestrooms offer free WiFi and room service. Cable TV, free bottled water, and hair dryers are also available.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108 per night

Superior Quadruple Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Triple Room

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Deluxe Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Brickell Bay Beach Club & Spa - Adults Only ratings based on 10 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Brickell Bay Beach Club & Spa - Adults Only

Everyone (4) Couples (1)
4 out of 5
The room was okay. Clean, but the AC unit was old and looked rough but worked okay. Limited on towels, did provide when asked and fresh daily after that. Overall a good value for the money and walking distance to much in the area.

Posted by on Mar 3, 2019

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Comment from Hotel Management

Mar 11, 2019 by Marvel Vilchez, Director of Sales & Marketing

Thank you for your feedback. We took good note of your comments for improvements. Sunny wishes from Aruba.

3 out of 5
I liked the close proximity of the beach to the hotel. However, the beach was busy so if you wanted a lounge chair, you had to go early in the morning. Many chairs were empty but "saved" with towels and personal belongings.

Posted by , from Wisconsin on Feb 21, 2019

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Comment from Hotel Management

Mar 11, 2019 by Marvel Vilchez, Director of Sales & Marketing

Dear B.H, Thank you for your feedback, We took good note of your comments for improvements. Sunny wishes.

3 out of 5
There was no hot water for. 2 1/2 days. When they finally said it was fixed we discovered tat the hot water was scalding. Unable to regulate. Next serious refurbishing. The oil was lovely and had a great message by Christine. Would definely staying there again once the redo the hotel. Great location.

Posted by on Dec 10, 2018

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Comment from Hotel Management

Dec 10, 2018 by Marvel Vilchez

Dear Ilene; Thank you for your feedback and comments. We took good note of your feedback for improvements. Looking forward to welcome you again in the near future, we remain with sunny wishes.

3 out of 5

Towels

Everything was good except the there were not enough towels, no floor mat and no wascloths in the bathroom. Other than that everything was good.

Posted by on Jun 5, 2018

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Comment from Hotel Management

Jun 8, 2018 by Marvel Vilchez

We value your feedback. We will address it to the proper department for improvement.

3 out of 5
Pros: Location, price.
Cons: Housekeeping!!!
Location: Awesome location!
Overall, we were satisfied with this hotel. The location is the selling point for this hotel and also the best thing they have going for them. The beds were comfortable. Staff was not very helpful or friendly. Housekeeping was horrible. The hotel is not in tip top shape, but it's definitely decent enough if you are on a budget (as Aruba is pricey). We would stay again.

Posted by on Oct 24, 2017

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Comment from Hotel Management

Jan 17, 2018 by Marvel

Thank you for your feedback. We will take care of the points you mentioned.

3 out of 5

Didn't go back

Pros: Free breakfast, Close restaurants, Free Internet
Cons: rude staff
We arrived in early evening 6:00 PM and the front desk staff was not very friendly. (they were not busy either) Not typical for Arubian hospitality. This set the whole tone bad for our stay here. The room was ok, very basic but clean. Sheets were scratchy. Breakfast is now in Tomatoe Charlies and that was very good. Pool closed early but it was pretty if you didn't look beyond the pool area. Security was not great as someone propped fire door open on our floor. We could have checked back in for two more nights later in our stay but chose to stay elsewhere and pay more that should say it all.

Posted by , from DFW on May 11, 2012

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1 out of 5

The hotel had cancelled my reservation instead of cancelling one day off of my reservation.

Pros: Close restaurants
The reservation was corrected. After we first arrived, in room safe did not have any instructions, then the toilet clogged. You were not able to adjust the air conditioning, but we called and they unlocked it so we could turn it down. The next night the chain latch broke and the sink started to leak. By the time we checked out the next morning the sink was leaking all over the floor, as well as the around the faucets. The room it self was comfortable but did not need all the problems.

Posted by , from Clinton, CT, USA on Apr 6, 2012

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5 out of 5

peace and quiet

Pros: Close restaurants, Free Internet, Quiet
I have stay at the Brickell bay twice and it was great. The people there are extremely pleasant and helpful. The room was very comfortable and really clean . Tomatoe Charlie make s a delicious omelet. I would reccomend this hotel.

Posted by , from Queens, NY, USA on Feb 19, 2012

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4 out of 5

The hotel was a pleasant surprise

The hotel had a definite charm and was extremely laid back even by Aruba standards. The staff was very friendly and accommodating. The location on Eagle beach is great; plenty of restaurants, good proximity to the beach and nearby casino. The roms were well decorated and very clean.

Posted by , from Boston, MA on Apr 12, 2011

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1 out of 5

AWFUL - Stay away

Stayed here one night in Feb 2011. This place was terrible. They lost my reservation so it took forever to check in even though I an email confirmation and no other guests were at the desk. The rooms were terrible. The door on my room barely closed. The bed and bedding was so uncomfortable. Do NOT stay here. Spend a little more money and stay elsewhere.

Posted by on Feb 18, 2011

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About the Brickell Bay Beach Club & Spa - Adults Only

Location J.E. Irausquin Boulevard, #370, Noord,

Property Features

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities like cabanas (surcharge) and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Brickell Bay Beach Club & Spa - Adults Only like an outdoor pool and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the swim-up bar. Public spaces have free WiFi. Self parking is free. This 3-star Noord hotel is smoke free.

  • 98 guestrooms or units
  • 4 levels
  • Dining venue
  • Bar by the pool
  • Swim-up bar
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Oranjestad (AUA-Queen Beatrix Intl.) (10.7 km / 6.6 mi)
  • Property shuttles: Free beach shuttle and casino shuttle; airport shuttle
  • Parking: Free self parking

Room Amenities

Brickell Bay Beach Club & Spa - Adults Only offers 98 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with premium cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Noord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Cable channels
  • Premium channels
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 11:30 AM.

Joe & Giuseppe - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Boat tours nearby
  • Snorkeling nearby
  • Parasailing nearby
  • Kayaking nearby
  • Skydiving nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Spa Services

The Orchid Spa has 2 treatment rooms and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

  • Number of treatment rooms 2
  • Outdoor treatment areas
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Ayurvedic treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Thai massage
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Special check-in instructions:

Airport shuttle service is available on request from 5 AM to midnight. Fees may apply. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 5 AM to midnight. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children 16 and younger are not allowed at this adults-only property. All guests older than 16 are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Brickell Bay Beach Club & Spa - Adults Only

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • No pets or service animals allowed
  • Minimum guest age is 16
  • Caters to adults only

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 13 per person (approximately)
  • Airport shuttle fee: USD 20.00 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Brickell Bay Beach Club
  • Brickell Club
  • Brickell Club Hotel
  • Brickell Bay Beach Club Adults Hotel Palm Beach
  • Brickell Bay Beach Club Adults Hotel
  • Brickell Bay Beach Club Adults Palm Beach
  • Brickell Bay Beach Club Adults
  • Brickell Bay Beach Club Adults Hotel Noord
  • Brickell Bay Beach Club Adults Noord
  • Brickell Bay Beach Club Spa Adults Only

You should know

  • Brickell Bay Beach Club & Spa - Adults Only offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.