On the beach
You'll be within half a mile (1 km) of Palm Beach and 2 miles (3 km) of Eagle Beach with a stay at this Noord property. Palm Beach Plaza and Stellaris Casino are also within 2 miles (3 km).
This all-inclusive property features a full-service spa, a nightclub, and 4 restaurants. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and free self parking.
Nov 18, 2021 by Online Reputation Manager
Dear Margarita, Thank you so much for sharing your experience with us. Having read your feedback we are really disappointed that you did not enjoy your stay. Our number one priority is to ensure your stay is as enjoyable as possible. Therefore, please accept our sincere apologies for any inconvenience. You can be assured we took the necessary steps to ensure our management gets to read your post and be discussed with all concerned staff. We understand that you are hesitant to return based on this experience, though we hope to have another chance to welcome you to one of our worldwide available hotels and impress you in the future. With our best wishes we remain, Hotel Riu Palace Antillas Online Reputation Manager
Oct 21, 2021 by Online Reputation Manager
Dear Antonetta, Thank you so much for taking the time to write us about your recent visit. We would like to apologize for your less than satisfactory stay at our hotel, as this is not the kind of impression that we want our guests to leave with. Your comments and concerns will be addressed. We hope you will give us another chance to change your perception of our hotel. Best regards, Hotel Riu Palace Antillas Online Reputation Manager
Oct 18, 2021 by Online Reputation Manager
Dear Angela Joan, Thank you very much for choosing us and for sharing your review about your last stay. Providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations. Please rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority. Thank you again for your feedback and we hope to have another opportunity to welcome you back for an enhanced experience. With our best hopes we remain, Hotel Riu Palace Antillas Online Reputation Manager
Sep 29, 2021 by Online Reputation Manager
Dear Christopher Anthony, Thank you for your review on Travelocity. Your satisfaction is our top priority and according to your review, we unfortunately did not manage to satisfy you during your stay. For this reason, on behalf of our entire team, we would like to apologize for any inconvenience. Please be assured that what you experienced is absolutely not up to our standards and we assure you that we will forward your comment to the heads of the mentioned areas for a follow up as they are always working to improve. Again, thank you for your feedback. Your time and opinion is very much appreciated. We would be happy to have another chance and count you among our guests in the future so we can make it better. Until then, please receive our warmest regards, Hotel Riu Palace Antillas Online Reputation Manager
Sep 29, 2021 by Online Reputation Manager
Dear David, Thank you for your loyalty and for sharing your concerns. As we are committed to provide excellent services to our guests, we are surprised to hear your comments about our services. Also, we apologize for not being able to meet your expectations regarding the room cleaning and that there were some maintenance issues in your first room. We hope that there were also many positive aspects of this stay and this will make you decide to visit us again so that we can provide a better experience. We wish you all the best, Hotel Riu Palace Antillas Online Reputation Manager
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Food and beverages
Activities and facilities/equipment
Riu Palace Antillas All Inclusive - Adult Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Riu Palace Antillas All Inclusive - Adult Only, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and snorkeling. Free breakfast is available daily. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a spa tub, and a steam room. Self parking is free. Smoking is allowed in designated areas at this 4-star Noord property.
Available in all rooms: Free WiFi , Internet access (surcharge)
Available in some public areas: Free WiFi
Free self parking
Riu Palace Antillas All Inclusive - Adult Only offers 482 accommodations with minibars and safes. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
Guests are served free buffet breakfast daily from 7 AM to 11 AM.
Atlantis - This buffet restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).
Krystal - This fine-dining restaurant specializes in fusion cuisine and serves dinner only. Reservations are required.
Rimini - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.
Malmok - This steakhouse serves dinner only. Reservations are required.
24-hour room service is available.
An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).
Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.