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"Great staff , great dinning options. Next door construction makes too much noise. " More

By a verified traveler on Wed 23 Mar 2022

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Hotel Description

4-star beachfront property near Eagle Beach

On the beach

You'll be within half a mile (1 km) of Palm Beach and 2 miles (3 km) of Eagle Beach with a stay at this Noord property. Palm Beach Plaza and Stellaris Casino are also within 2 miles (3 km).

All-inclusive

This all-inclusive property features a full-service spa, a nightclub, and 4 restaurants. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Relax with a drink at one of the 2 bars/lounges and enjoy free perks like buffet breakfast and free self parking.

Junior Suite, Ocean View (U)

Bed Count 2 Full Beds Maximum Occupancy 3 Max
$650* Per night/room Jul 6 - Jul 7

Suite, Ocean View (U)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Junior Suite, Oceanfront (U)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Junior Suite, Ocean View (Superior ( C))

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Oceanfront (C)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Ocean View (C)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Riu Palace Antillas All Inclusive - Adult Only ratings based on 42 Verified Reviews

Review Summary
3.2 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Riu Palace Antillas All Inclusive - Adult Only

Everyone (10) Couples (18) Family (8)
2 out of 5
The beds was very hard and not giving and the hotel just put extra blankets on it. If you had back surgery or back problems don’t go to this hotel. No one answers the front desk phone.

Posted by on Jun 29, 2022

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4 out of 5

Posted by on Apr 17, 2022

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4 out of 5
Great staff , great dinning options. Next door construction makes too much noise.

Posted by on Mar 23, 2022

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1 out of 5
It was not disclosed there was massive construction. I will not be using this hotel or booking agent. I had a headache for 4 days on top of almost getting scammed by not receiving the upgraded room I paid for.

Posted by on Nov 18, 2021

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Comment from Hotel Management

Nov 18, 2021 by Online Reputation Manager

Dear Margarita, Thank you so much for sharing your experience with us. Having read your feedback we are really disappointed that you did not enjoy your stay. Our number one priority is to ensure your stay is as enjoyable as possible. Therefore, please accept our sincere apologies for any inconvenience. You can be assured we took the necessary steps to ensure our management gets to read your post and be discussed with all concerned staff. We understand that you are hesitant to return based on this experience, though we hope to have another chance to welcome you to one of our worldwide available hotels and impress you in the future. With our best wishes we remain, Hotel Riu Palace Antillas Online Reputation Manager

5 out of 5
There is construction going on ….. however they are working hard to upgrade the property. Can’t do it without construction! Food still fabulous and staff was excellent. Safe and clean. Masks always present inside ! Wonderful relaxing vacation

Posted by on Nov 11, 2021

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4 out of 5
Location, food, service was perfect! Still ongoing renovation could be disturbing when you stay in the room.

Posted by on Nov 3, 2021

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2 out of 5
The property is under construction on every floor. The construction started before 8am each morning, so there was no sleeping in. The hallways and elevator areas were messy, dusty, cluttered with materials, tools and workers. While I understand the renovation concept, it interrupts what you may want and hope for in a vacation. It was not relaxing to hear construction going on all day, whether inside or outside the resort.

Posted by on Oct 16, 2021

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Comment from Hotel Management

Oct 21, 2021 by Online Reputation Manager

Dear Antonetta, Thank you so much for taking the time to write us about your recent visit. We would like to apologize for your less than satisfactory stay at our hotel, as this is not the kind of impression that we want our guests to leave with. Your comments and concerns will be addressed. We hope you will give us another chance to change your perception of our hotel. Best regards, Hotel Riu Palace Antillas Online Reputation Manager

3 out of 5
Construction on our floor going on everyday

Posted by on Oct 6, 2021

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Comment from Hotel Management

Oct 18, 2021 by Online Reputation Manager

Dear Angela Joan, Thank you very much for choosing us and for sharing your review about your last stay. Providing the highest level of hospitality is our number one priority therefore we sincerely apologize for falling short of meeting your expectations. Please rest assured that we will share all your impressions with our management team for a proper follow up as guest service is our absolute main priority. Thank you again for your feedback and we hope to have another opportunity to welcome you back for an enhanced experience. With our best hopes we remain, Hotel Riu Palace Antillas Online Reputation Manager

2 out of 5
The property is under construction and I was unaware. I was on a floor with active construction and dust and workers were everywhere. Not a lot of evening entertainment. However, the food was good.

Posted by on Sep 23, 2021

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Comment from Hotel Management

Sep 29, 2021 by Online Reputation Manager

Dear Christopher Anthony, Thank you for your review on Travelocity. Your satisfaction is our top priority and according to your review, we unfortunately did not manage to satisfy you during your stay. For this reason, on behalf of our entire team, we would like to apologize for any inconvenience. Please be assured that what you experienced is absolutely not up to our standards and we assure you that we will forward your comment to the heads of the mentioned areas for a follow up as they are always working to improve. Again, thank you for your feedback. Your time and opinion is very much appreciated. We would be happy to have another chance and count you among our guests in the future so we can make it better. Until then, please receive our warmest regards, Hotel Riu Palace Antillas Online Reputation Manager

3 out of 5
2nd time staying here…wasn’t as good as the first…service wasn’t as good this time. Had to ask for another room because of cleanliness of the first and AC didn’t work. Probably stay somewhere else next time.

Posted by on Sep 12, 2021

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Comment from Hotel Management

Sep 29, 2021 by Online Reputation Manager

Dear David, Thank you for your loyalty and for sharing your concerns. As we are committed to provide excellent services to our guests, we are surprised to hear your comments about our services. Also, we apologize for not being able to meet your expectations regarding the room cleaning and that there were some maintenance issues in your first room. We hope that there were also many positive aspects of this stay and this will make you decide to visit us again so that we can provide a better experience. We wish you all the best, Hotel Riu Palace Antillas Online Reputation Manager

About the Riu Palace Antillas All Inclusive - Adult Only

Location J E Irausquin Boulevard 77, Noord,

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

  • All buffet meals, snacks, and beverages included
  • 24-hour room service
  • In-room minibar (all beverages included)
  • In-room liquor dispensers

Activities and facilities/equipment
Water activities

  • Kayaking
  • Sailing
  • Snorkeling excursions
  • Windsurfing

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances

Not included

  • Gratuities

  • Kayaking included
  • Sailing included
  • Windsurfing included
  • Snorkeling excursions included
  • 24-hour room service
  • Buffet-style meals included
  • Onsite entertainment and activities included
  • Additional gratuities accepted
  • Gratuities not included
  • All meals included
  • All available beverages included
  • Minibar (all beverages included)
  • In-room liquor dispensers
  • Onsite live performances included

Property Features

Riu Palace Antillas All Inclusive - Adult Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Riu Palace Antillas All Inclusive - Adult Only, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/boogie boarding and snorkeling. Free breakfast is available daily. There are 4 restaurants on site, along with a grocery/convenience store. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a spa tub, and a steam room. Self parking is free. Smoking is allowed in designated areas at this 4-star Noord property.

  • 1 building
  • 482 guestrooms or units
  • 16 levels
  • 4 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Business facilities
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Riu Palace Antillas All Inclusive - Adult Only offers 482 accommodations with minibars and safes. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Toothbrush and toothpaste available

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 11 AM.

Atlantis - This buffet restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Krystal - This fine-dining restaurant specializes in fusion cuisine and serves dinner only. Reservations are required.

Rimini - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required.

Malmok - This steakhouse serves dinner only. Reservations are required.

24-hour room service is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Surfing/bodyboarding on site
  • Fitness classes on site
  • Volleyball on site
  • Kayaking nearby
  • Personal motorized watercraft on site
  • Scuba diving nearby

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 5 treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Deep tissue massage
  • Sauna in spa
  • Number of treatment rooms 5
  • Steam room in spa
  • Reflexology
  • Manicures and pedicures
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 11:30 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Riu Palace Antillas All Inclusive - Adult Only

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU).

  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are not available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Covid-19 Health Protocol (RIU)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Minimum guest age is 18

Hotel Names

  • Westin Resort & Casino Aruba
  • Riu Palace Antillas All Inclusive Adult Palm Beach
  • Riu Antillas Inclusive Adult
  • Riu Palace Antillas Adult Palm Beach
  • Riu Palace Antillas Adult
  • Riu Palace Antillas All Inclusive Adult Noord
  • Riu Palace Antillas Adult Noord
  • Riu Antillas Inclusive Noord
  • Riu Palace Antillas All Inclusive - Adult Only Noord

You should know

  • This is an adults-only property and children 17 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Travelife

National Rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.