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Aruba Marriott Resort & Stellaris Casino

4.5 star property
4.5-star beachfront resort near Tierra del Sol Golf Course

Choose dates to view prices

Photo gallery for Aruba Marriott Resort & Stellaris Casino

2 outdoor pools, open 7 AM to 7 PM, cabanas (surcharge), pool umbrellas
5 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
On the beach, white sand, beach cabanas, sun loungers
On the beach, white sand, beach cabanas, sun loungers
Outdoor wedding area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Room service
  • Bar

Explore the area

View in a map
L G Smith Boulevard 101, Noord
  • Place, Palm Beach
  • Place, Stellaris Casino
  • Place, Eagle Beach
  • Airport, Oranjestad (AUA-Queen Beatrix Intl.)

Room options

View all photos for Room, 2 Queen Beds, Non Smoking, Partial Ocean View

Beach/ocean view

Room, 2 Queen Beds, Non Smoking, Partial Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • 400 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Non Smoking, Ocean View

9.0 out of 10
Wonderful
(18 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

1 bedroom, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

8.6 out of 10
Excellent
(7 reviews)
  • 640 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Garden View

Resort view

Room, 2 Queen Beds, Non Smoking, Garden View

8.6 out of 10
Excellent
(10 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

Beach/ocean view

Room, 1 King Bed with Sofa bed, Non Smoking, Partial Ocean View

8.0 out of 10
Very good
(19 reviews)
  • 400 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking, Ocean View

8.0 out of 10
Very good
(20 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Club Room, 1 Double Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Club Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(7 reviews)
  • 400 sq ft
  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Oceanfront

1 bedroom, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Non Smoking, Oceanfront

  • 640 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (View)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 2 Queen Beds, Non Smoking (View)

7.0 out of 10
Good
(16 reviews)
  • 400 sq ft
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Junior Studio Suite, 1 King Bed, Non Smoking

  • 625 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Club Suite, 1 King Bed, Non Smoking

  • 1025 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Club Room, 1 Double Bed, Non Smoking

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Club Room, 1 Double Bed, Non Smoking

1 bedroom, premium bedding, down comforters, in-room safe

Club Room, 1 Double Bed, Non Smoking

  • Resort view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (View)

1 bedroom, premium bedding, down comforters, in-room safe

Room, 1 King Bed with Sofa bed, Non Smoking (View)

8.6 out of 10
Excellent
(31 reviews)
  • 400 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Garden View

Resort view

Room, 1 King Bed with Sofa bed, Non Smoking, Garden View

9.2 out of 10
Wonderful
(17 reviews)
  • 400 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Noord

Beachfront retreat .A stay at this Palm Beach resort places you steps from Stellaris Casino and within a 5-minute walk of Palm Beach. Butterfly Farm and Tierra del Sol Golf Course are also within 3 miles (5 km).
View more Resorts in NoordOpens in a new window

Getting around

  • Queen Beatrix Intl. Airport (AUA) - 17 min drive

Restaurants

  • ‪Moomba Beach - ‬9 min walk
  • ‪Hadicurari - ‬8 min walk
  • ‪Sea Breeze Restaurant - ‬11 min walk
  • ‪North End Pub And Grill - ‬12 min walk
  • ‪Captain's Galley - ‬9 min walk

About this property

Aruba Marriott Resort & Stellaris Casino

4.5-star beachfront resort near Tierra del Sol Golf Course
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Aruba Marriott Resort & Stellaris Casino you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, outdoor tennis courts, and a 24-hour health club. Free self parking is available.

This 4.5-star Noord resort is smoke free.

  • 414 guestrooms or units
  • 8 levels
  • 5 dining venues
  • 2 bars or lounges
  • 8435 sq ft of conference space
  • 784 sq m of conference space
  • Casino
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Aruba Marriott Resort & Stellaris Casino offers 414 air-conditioned accommodations with safes and complimentary newspapers. Rooms open to balconies or patios. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 37-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, and complimentary toiletries.

This Noord resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hair dryers and change of bedsheets can be requested. Housekeeping is provided daily.

The onsite spa has 12 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.

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Hilton Aruba Caribbean Resort and Casino
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  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,007 reviews
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The price is $500
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Total with taxes and fees
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Property amenities

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • In-room crib
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 7.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: USD 32.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • 2 outdoor tennis courts
  • 24-hour health club
  • 26 gaming tables
  • 500 slot machines
  • Basketball
  • Beach yoga
  • Bingo
  • Casino (10,000 square feet of space)
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Steam room
  • TV in common areas
  • Volleyball

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible bathtub
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Grab bar near toilet (37 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (26 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 37-inch LED TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from May 5 2025 to December 15 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
During renovations, the resort will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 77.63 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 32.95 per person
  • Fee for in-room wireless internet: USD 7.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 7.95 per day (rates may vary)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 

We should mention

  • Pool access available from 7 AM to 7 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property does not have a Aruba Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Aruba Marriott Stellaris Casino Noord
Marriott Resort & Stellaris
Marriott Resort Stellaris
Marriott Stellaris
Aruba Marriott Resort Stellaris Casino Hotel Palm Beach
Aruba Marriott Resort Stellaris Casino Hotel
Aruba Marriott Resort Stellaris Casino Palm Beach
Aruba riott Stellaris Casino
Aruba Marriott Resort Stellaris Casino Hotel Noord
Aruba Marriott Resort Stellaris Casino Noord
Aruba Marriott Resort & Stellaris Casino Noord
Aruba Marriott Resort & Stellaris Casino Resort
Aruba Marriott Resort & Stellaris Casino Resort Noord

Frequently asked questions

How close is Aruba Marriott Resort & Stellaris Casino to the airport?

Aruba Marriott Resort & Stellaris Casino is 7.9 mi (17-min drive) away from the Queen Beatrix Intl. Airport (AUA) airport, the closest popular airport to the property.

How much does it cost to stay at Aruba Marriott Resort & Stellaris Casino?

As of Nov 10, 2025, prices found for a 1-night stay for 2 adults at Aruba Marriott Resort & Stellaris Casino on Nov 29, 2025 start from $589.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Aruba Marriott Resort & Stellaris Casino have an airport shuttle?

Airport shuttle services are not available at Aruba Marriott Resort & Stellaris Casino.

How close is Aruba Marriott Resort & Stellaris Casino to the beach?

This resort is on the beach. Don't forget your sunscreen!

Does Aruba Marriott Resort & Stellaris Casino offer free breakfast?

Free breakfast isn’t provided at Aruba Marriott Resort & Stellaris Casino, but buffet breakfast is offered for a fee of USD 32.95 per person. It's available every day from 7:00 AM to noon.

Is there a casino at Aruba Marriott Resort & Stellaris Casino?

During your stay you can enjoy the 10000 square-foot casino on site, featuring 500 slot machines, 26 gaming tables, and bingo.

What time is check-in at Aruba Marriott Resort & Stellaris Casino?

Check-in start time: 4 PM; Check-in end time: 5:30 AM.

Is there free parking at Aruba Marriott Resort & Stellaris Casino?

This resort offers free self parking.

Does Aruba Marriott Resort & Stellaris Casino have a pool?

Aruba Marriott Resort & Stellaris Casino features 2 outdoor pools and a children's pool. Guests can enjoy pool access from 7 AM to 7 PM.

Does Aruba Marriott Resort & Stellaris Casino have a restaurant?

There are 5 onsite restaurants, offering options like Mediterranean cuisine, a beachfront location, and ocean views.

Does Aruba Marriott Resort & Stellaris Casino have a spa?

This resort has a spa, which features facials, body scrubs, and body treatments.

How close is Aruba Marriott Resort & Stellaris Casino to downtown Noord?

Aruba Marriott Resort & Stellaris Casino is 0.7 mi away from Noord.

Reviews

Aruba Marriott Resort & Stellaris Casino Reviews

9.2

Wonderful

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 701 out of 1003 reviews
Rating 8 - Good. 188 out of 1003 reviews
Rating 6 - Okay. 70 out of 1003 reviews
Rating 4 - Poor. 25 out of 1003 reviews
Rating 2 - Terrible. 19 out of 1003 reviews

Reviews

10/10 Excellent

Giancarlo

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone super friendly. Great location close to everything
Stayed 5 nights in Aug 2025

10/10 Excellent

Donna

Stayed 6 nights in Jul 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Brook M

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and great staff
Stayed 4 nights in Aug 2025

10/10 Excellent

Von

Liked: Cleanliness, staff & service, property conditions & facilities
Lobby bar was always hopping! Sushi was very good too!
Stayed 7 nights in Jul 2025

10/10 Excellent

Emile

Stayed 5 nights in Jul 2025

10/10 Excellent

Charmaine

Stayed 3 nights in Jul 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+ hotel! My husband and I stayed at the Marriott Stellaris in November 2024, and again in July 2025 because of the hotel staff (and all of the amenities). The rooms are gorgeous, clean, and beds are comfortable. The staff, Rochelle, Jadon, Jackie, Niala, and Naomi all went above and beyond to make sure our stay was nothing short of exceptional! They could not do enough for us…and we appreciated all of their efforts. The friendliness, professionalism, and genuine care of those mentioned is what makes this hotel exceptional! This hotel is our favorite on the island (and we’ve stayed at a few others)…but we will only stay here from now on! There is NO REASON to “try” another hotel once you’ve stayed here! Truly exceptional!
Our room on the 8th floor…simply gorgeous!
What a view!!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort Tradewinds is a highly recommended upgrade if traveling with kids over 18. Nothing to do directly outside of resort besides the boardwalk area in the back but some places are a hike Restaurants in Aruba are amazing
Stayed 6 nights in Jul 2025

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. Extremely friendly staff. This was a 10/10 experience. The only problem was there was construction going on daily and it was very loud from the hours of 10am-6pm. They did compensate us 250$ room credit for the inconvenience. Would still highly recommend this hotel. We will be back next year.
Stayed 5 nights in Jul 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tradewind
Stayed 3 nights in Jul 2025

4/10 Poor

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
There is no transportation from the airport to the hotel, and the hotel was under renovation and construction we weren’t told it was noisy and very intrusive with construction workers around. We should’ve been informed.
Stayed 7 nights in Jul 2025

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2025

10/10 Excellent

Terry

Stayed 6 nights in Jul 2025

10/10 Excellent

Aseem, Clarksville

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very nice. The restaurants had good food. The Gelato place was EXCELLENT!!! Enjoyed it everyday for 4 days!
Stayed 4 nights in Jul 2025

10/10 Excellent

Brian

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay, plenty of options to dine, close to other areas to shop or eat. Very well kept property!! Would recommend to anyone traveling to Aruba
Stayed 6 nights in Jul 2025

6/10 Okay

David

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Was not aware of construction going on at the premises. Expected construction into 2026.
Stayed 5 nights in Jul 2025

10/10 Excellent

jorge

Stayed 6 nights in Jul 2025

8/10 Good

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 7 nights in Jul 2025

10/10 Excellent

Anastasia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Anastasia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our second time staying here at the Aruba Marriott Stellaris. There was some refurbishing going on at the property but nothing that hindered our experience. We enjoyed all the on site restaurants and bars. Jhune and Jonathan were amazing to us at the beach bar. Guio was also an amazing bartender. While we ate at Waves on the beach for lunch Kristina was amazing. I loved the energy they gave every day. Made our experience so much fun. Our girl Yokasta and Jorel at the main lobby bar were excellent as well. They made our nights super fun! Our server Mauricio at Atardi was excellent as well. He took the time to take family photos of us while we had dinner on the beach. My girl Rosa dealing roulette at the casino was a blast! All the employees were super nice and helpful and went above and beyond to take care of us on our second time in Aruba. We will definitely be going back to see our friends soon!!
Stayed 7 nights in Jul 2025

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The resort was very clean, staff friendly and very helpful. Loved beach access, convenient location for shopping and tons of restaurant options.
Stayed 6 nights in Jul 2025

2/10 Terrible

James

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here last year. Decided to stay again. booked a premium ocean view room and was downgraded to a rooftop view that i did not want. Wasnt given a heads up before so we could rebook somewhere else. Didnt even offer an upgrade. Than they tell me i get decent hotel credit which i had to fight for after was only given a less than a third of credit promised. Already paid for trip and they wouldnt even give me the money back they just made me spend more money at there hotel. Absolutely no one cared when I complained. Very unprofessional and just plain wrong. I booked 5 months ago and i get pushed to a room where the toilet kept breaking. Had to complain twice before they fixed it but it broke later that day so I just fixed it myself! Do better!
Stayed 6 nights in Jul 2025

10/10 Excellent

nora

Stayed 9 nights in Jul 2025

10/10 Excellent

Giselle

Liked: Cleanliness
Stayed 2 nights in Mar 2025