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The Ritz-Carlton, Aruba

5-star property
LG Smith Boulevard 107, Noord, 1-855-201-7819

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4.4 out of 5
Excellent!
See all 20 Travelocity Reviews

"From the minute we arrived and checked in greeted with two glasses of champagne which I thought was so nice. Everyone so helpful and polite. We were ... " More

By a verified traveler on Thu 29 Aug 2019

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Hotel Description

5-star beachfront resort near Eagle Beach

Beachfront retreat

Within a 15-minute walk of the resort, you'll find Palm Beach and The Casino - The Radisson Aruba. Hyatt Regency Casino and Eagle Beach are also within 3 miles (5 km).

Poolside dining

This luxury resort features a casino, a full-service spa, and 4 restaurants. There's fun for all ages with a children's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the 2 outdoor pools and perks like free self parking and free WiFi.

Free WiFi, balconies

The 320 soundproofed guestrooms offer free WiFi and DVD players. Flat-screen TVs come with cable channels, and other amenities include balconies and minibars.

Room, 1 King Bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds, Balcony, View (Coastal View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Balcony, View (Coastal View)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite, 1 Bedroom, Non Smoking, Oceanfront

Bed Count 1 King Bed Maximum Occupancy 4 Max

Club Room, 2 Queen Beds, Non Smoking, Ocean View

Bed Count 2 Queen Beds Maximum Occupancy 2 Max

Club Room, 1 King Bed, Non Smoking, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Ritz-Carlton, Aruba ratings based on 20 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for The Ritz-Carlton, Aruba

Everyone (16) Couples (2) Family (2)
5 out of 5

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 9, 2019 by Genesis Matos

Dear Guest, Thank you for your kind review. We look forward to welcoming you back to our Resort. Regards, Genesis Matos Reservations Manager

5 out of 5
From the minute we arrived and checked in greeted with two glasses of champagne which I thought was so nice. Everyone so helpful and polite. We were celebrating our 15 year anniversary. They sent us bottle of champagne to the room. The staff is so friendly!!! 5 star all the way !!! We cannot wait to go back!! Cannot thank the ritz staff for an amazing 5 days!! Top notch all the way !!! Food, service, drinks the room was beautiful also !! So excited to go back and we didn’t want to leave! Also went to Ruth Chris next store twice !!!! Amazing!!! Thank you for making our 15 th anniversary the best !! Love Kim and Adam GAZZA! We will never stay at any other hotel but ritz and will be returning !

Posted by on Aug 29, 2019

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Comment from Hotel Management

Sep 12, 2019 by Genesis Matos

Dear Mr. Gazza, Thank you so much for sharing your detailed review. We are glad to hear that you enjoyed your stay with us! Thank you for choosing us for your vacation on Aruba and I can assure you that your feedback is valuable. I hope to be able to welcome you back personally in the near future. Regards, Genesis Matos Reservations Manager

4 out of 5
excellent service check in was delayed. although i was guaranteed a 4 pm check in, the room was not ready until 4:22 pm

Posted by on Aug 24, 2019

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Comment from Hotel Management

Sep 12, 2019 by Genesis Matos

Dear Guest, Thank you for sharing your feedback. I am disappointed to read that we failed to meet your expectations during the check in process. Be sure I will share your comments and we will be working on preventing this from happening. Please feel free to contact me directly on your next visit to Aruba. Genesis Matos Reservations Manager

5 out of 5

Posted by on Jun 25, 2019

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Comment from Hotel Management

Jun 26, 2019 by Genesis Matos

Dear Guest, Thank you for your kind review. We look forward to welcoming you back to our Resort! Regards, Genesis Matos

1 out of 5
The staff was judgmental, unprofessional and unbelievably rude. The worst experience I have ever had at a Ritz.

Posted by , from Newton, MA on Apr 9, 2019

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Comment from Hotel Management

May 1, 2019 by Genesis Matos

Dear Sam, Thank you for sharing your candid feedback. I am sorry that we did not meet your expectations. Please know that it is our goal to exceed the expectations of all our guests. Should you wish to elaborate further on your stay I would welcome the opportunity to speak with you. Sincerely, Genesis Matos Reservations Manager

5 out of 5
Exceptional location with incredible views. Great casino layout with friendly and knowledable dealers and good slots. Great pool atmosphere this time of year; very quiet.

Posted by on Dec 11, 2018

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Comment from Hotel Management

Feb 10, 2019 by Genesis Matos

Dear Guest, Thank you for your kind review. We look forward to welcoming you back in the near future. Kind Regards, Genesis Matos Reservations Manager

5 out of 5
The Ritz-Carlton Aruba was amazing! We arrived on our honeymoon to bellmen getting our luggage and serving us champagne. The staff and customer services is beyond any place I have ever experienced! The resort was so beautiful, on the most prestine beach in Aruba. The food and nightly entertainment was enjoyable as well! We will def be back!!!!!!! Sept 16-23, 2018

Posted by , from Jacksonville,FL on Sep 26, 2018

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Comment from Hotel Management

Nov 14, 2018 by Genesis Matos

Dear Mandy, Thank you for your kind review. We are delighted to hear that you enjoyed your stay with us. We hope to see you back soon. Genesis Matos Reservations Manager

5 out of 5
Wonderful hotel only complaint is they need to have more elevators spread throughout the complex instead on just one area.

Posted by on Aug 22, 2018

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Comment from Hotel Management

Feb 8, 2019 by Genesis Matos

Dear Guest, Thank you for your kind review! I am happy to hear that your stay was wonderful. we are looking forward to welcoming you back in the near future! Genesis Matos Reservations Manager

5 out of 5
Very nice hotel great location on beach, friendly helpful staff

Posted by , from aruba on Aug 12, 2018

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Comment from Hotel Management

Aug 29, 2018 by Genesis Matos

Dear Joe, Thank you for your kind review. We are happy to learn that you enjoyed your time with us. we are looking forward to welcoming you back in the near future. warm regards, Genesis Matos Reservations Manager

5 out of 5

Once a year vacation

The Ritz of Aruba is magnificent!! Upon arrival, the staff is amazingly friendly and leap at the chance to help. They escorted us to our room and explained everything about everything. The hotel us beautiful!! The sand and water behind the hotel are spectacular!! An absolute repeat visit next year!!!!

Posted by , from New Jersey on Aug 1, 2018

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Comment from Hotel Management

Aug 9, 2018 by Genesis Matos

Dear Rich, thank you for your kind Review. I am happy to read that you enjoyed your stay with us. We cannot wait to welcome you back next year! regards, Genesis Matos Reservations Manager

About the The Ritz-Carlton, Aruba

Location LG Smith Boulevard 107, Noord,

Property Features

The Ritz-Carlton, Aruba offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 4 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi. You'll find a business center on site. A casino, spa services, and a terrace are also featured at the luxury The Ritz-Carlton, Aruba. Self parking is free. This 5-star Noord resort is smoke free.

  • 320 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Casino
  • Bar by the pool
  • Deli
  • Kid's club (surcharge)
  • Supervised kid's activities (surcharge)
  • Childcare (surcharge)
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge)

Transport

  • Airport: Queen Beatrix Intl. Airport (AUA) (12.5 km / 7.7 mi)
  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

The Ritz-Carlton, Aruba offers 320 air-conditioned accommodations with DVD players and minibars. Rooms open to balconies. Beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers, slippers, and complimentary toiletries. This Noord resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

  • Private balcony
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Safe
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to noon.

Solanio - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

BLT Steak - This restaurant specializes in American cuisine and serves dinner only. Open daily.

Madero Argentinian Grill - This poolside restaurant specializes in Argentinean cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Divi Bar & Lounge - This bar serves dinner only. Happy hour is offered. Open daily.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby
  • Yoga classes/instruction on site

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include deep-tissue massages, sports massages, facials, and body wraps. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Deep tissue massage
  • Sauna in spa
  • Prenatal massage
  • Number of treatment rooms 13
  • Reflexology
  • Sports massage
  • Body treatments
  • Body wraps
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 250 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 per room (weight limit: 20 lbs)
  • An off-leash area is available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 35 and USD 40 per person (approximately)
  • Valet parking fee: USD 25 per night
  • Pet fee: USD 250 per pet, per stay
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aruba Ritz-Carlton
  • Ritz-Carlton Aruba Resort Noord
  • Ritz-Carlton Hotel Aruba
  • Ritz-Carlton Aruba Hotel Noord
  • Ritz-Carlton Aruba Hotel
  • Ritz-Carlton Aruba Noord
  • The Ritz-Carlton, Aruba Noord
  • The Ritz-Carlton, Aruba Resort
  • The Ritz-Carlton, Aruba Resort Noord

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Awards & Affiliations

This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.