For customer service, call us toll-free at 1-800-397-3342. For customers outside the US, please call 1-404-728-8787. International calling rates will apply.
At this South Beach hotel, you'll be well placed to visit Ocean Drive and Lummus Park Beach, both within a 5-minute walk. Collins Avenue Shopping Area and Art Deco Welcome Center are also within half a mile (1 km).
Outdoor pool
This hotel features an outdoor pool and a rooftop terrace. Enjoy the spa tub and perks like free WiFi. Valet parking, a picnic area, and luggage storage are also offered.
Free WiFi, iPod docks
The 43 individually decorated guestrooms offer free WiFi and iPod docks. Flat-screen TVs, refrigerators, and microwaves are also available.
Bentley Hotel South Beach ratings based on 27 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.0 out of 5.0
Room comfort4.0 out of 5.0
Hotel condition3.5 out of 5.0
Guest reviews for Bentley Hotel South Beach
Everyone (6)Family (1)
3 out of 5
Posted by a verified traveler on Oct 7, 2019
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Comment from Hotel Management
Oct 8, 2019
by Bentley Hotel South Beach
Hi! Thank you for your feedback, as it is greatly appreciated. We would love the opportunity to speak to you about your recent stay with us. Please contact our office to speak with our Guest Services Manager. We hope we have the opportunity to make it up to you with your next stay in Miami, as it is our #1 priority to give our guests a fantastic experience.
3 out of 5
Check in was awful. Lobby is rather small, but nice. One woman was trying to check in when we arrived, with another family waiting in line behind her. The woman checking in seemed to have had a flight cancellation and there was some sort of issue with her room rate and credit card. She was upset, and really I don't think it was her fault, or the fault of the staff, but the issue took an hour, literally. The woman working the counter seemed to be doing what she could to help but meanwhile we were all waiting, with small children who did not understand why they were confined to a small space for so long. Would be nice if there was a second computer at the desk so two staffers could help customers. Waiting over an hour is ridiculous. Other than that, the room was just ok. It's all white and rather boring. The white couch and curtains both had stains. It wasn't a filthy room but didn't feel as sterile as the white decor would lead you to believe. Small dirty issues in the bathroom but not severe. Can definitely hear the music/noise from outside but that's unavoidable due to location. Location is great. Roof top pool was lovely, we really liked that for a late night swim. Hotel itself just ok, slightly dirty which is a major turn off, and issues at check in all lead to us not recommend this hotel.
Posted by a verified traveler on Aug 7, 2019
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Comment from Hotel Management
Aug 7, 2019
by Bentley South Beach
Thank you for your feedback, as it is greatly appreciated.We apologize for the inconveniences you encountered at check in as that is not our standard, therefore we will direct such comments to upper management. If in doubt our offices are open to discuss any concerns or answer any of your questions.
3 out of 5
Posted by a verified traveler on Jul 22, 2019
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Comment from Hotel Management
Jul 30, 2019
by Bentley South Beach Staff
Thank you for your feedback as it is greatly appreciated. Please contact our office so we can further assist you and learn more about your experience at the hotel.
5 out of 5
The staff was AMAZING!! They made you feel right at home. Next time I go I will most definitely be staying here again!
Posted by a verified traveler on Mar 19, 2018
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Comment from Hotel Management
Mar 21, 2018
by russell y
Dear Guest,
Amazing staff equals amain experiences. Thank you for taking the time to share and I am lad you have found your second home while in Miami Beach.
Sincerely,
Russel Y
General Manager
3 out of 5
The AC was broken and we were transferred to another room. The 2nd room was much better and looked like the room advertised when I booked. The furniture was dirty and the floor was dusty where I did not want to walk on it. The stay was so-so, but I would not stay there again. Especially after their hidden "incidental" charge that's deducted as soon as they give you your room key. If the room was damaged, I see charging the fee AFTER, and not before. Will not be returning.
Posted by a verified traveler on Nov 10, 2017
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5 out of 5
Amazing hotel! Cant wait to go back. Great value
Pros:Pool on the 5th floor and sun deck, free use of beach club, free breakfast, clean spacious room
Cons:Nothing, was perfect
Location:Right on ocean ave. Best location
What a nice surprise. This hotel was amazing! From Carlos checking me in to all the other staff, it was AA+++. The price was amazing. Room was great and they let you use the beach club at the Hilton three blocks away. Free padded beach chairs, towels and umbrella. I cant wait to go back
Posted by Gary, from New York on Dec 19, 2015
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4 out of 5
Very nice second time staying there good location.
I love staying on Ocean Drive this hotel is on the strip but away from the center of it all. The best of both worlds
Posted by a verified traveler on Aug 25, 2015
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4 out of 5
We had an awesome stay!!!
Pros:Close restaurants, Free Internet, Quiet, terrific service
Cons:Poor breakfast, no bar on the rooftop
The hotel was very nice and elegant. The services were on point. Only two issues were that there should be a bar near the roof top pool and the breakfast should have more of a variety.
Posted by JGluvs2travel, from New York, NY, USA on Sep 6, 2012
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4 out of 5
Nice Quiet Hotel on South Beach
Pros:Close restaurants, Free Internet, Quiet
Hotel is very clean and quiet. Great location with a Walgreens next door. The staff was very friendly and even helped calling a taxi for the trip back to airport. The private beach is 5 blocks away but is nice. A chair, towel, and umbrella is provided. Would stay there again.
Posted by r4wood, from Bella Vista, AR, USA on Jul 27, 2012
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3 out of 5
Great location and suite with balcony. Horrible water issues
Pros:Close restaurants, Free Internet, great room layout, excellent maid/room service
Cons:the issue of no water in the evening/night
At the onset, the hotel staff was cordial and professional. Unforetunately, ther was a major problem with the water pressure not pumping to the 4th floor, five of the seven nights while at the hotel.
Apparently, the staff was aware of the issue, but did not inform the guests unless an inquiry or complaint was lodged. There is no maintenance worker on the evening/night shift or on-call support to handle facilities issues.
No workaround was offered, and I was told the water issue was a city problem. When I inquired of a new room in the hotel and a transfer to an affiliate Menin Hotel, no work around was provided.
I purchased 4 gallons of water at the local Walgrens, for night-time sponge baths and to flush the toilet. The disturbing thing was the flippant, nonchalant attitude of one front desk concierge magnified by the lack of action or accommodation for a room not experiencing water issues.
But, the location is great!
Posted by Pvocals4hire, from Lilburn, GA, USA on Jul 26, 2012
Bentley Hotel South Beach offers its guests an outdoor pool, a spa tub, and complimentary bicycles. Public spaces have free WiFi. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the romantic Bentley Hotel South Beach. Parking is available for a fee. This 4-star Miami Beach hotel is smoke free.
43 guestrooms or units
5 levels
Terrace on the roof
Front desk (24 hours)
Staff is multilingual
Storage area for luggage
Tour and ticket information
Concierge
Outdoor picnic space
Bellhop
Elevator
No smoking on site
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
Parking
Valet parking (surcharge)
Transport
Airport: Miami, FL (MIA-Miami Intl.) (16.8 km / 10.4 mi)
Parking: Valet parking available for a surcharge
Room Amenities
Bentley Hotel South Beach offers 43 air-conditioned accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Refrigerators, microwaves, and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.
Bathrooms are partially open
IPod dock
Flat-screen television
Premium channels
Refrigerator
Microwave
Coffee maker
Shower
Cribs (free)
Housekeeping (daily)
Nightly turndown service
Massage in room (surcharge)
Hair dryer
Safe
Bathrobes
Toiletries (free)
Telephone
Iron and ironing board
Climate control (air conditioning)
Unique furnishings
Unique decor
Food & Drink
Bellini Italian Bistro - This bistro serves lunch and dinner.
Nearby Activities
An outdoor pool and a spa tub are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
Free bicycles on site
Water skiing nearby
Golfing nearby
Boat tours nearby
Snorkeling nearby
Parasailing nearby
Surfing/boogie boarding nearby
Skydiving nearby
Sailing nearby
Scuba diving nearby
Scooter/moped rentals nearby
Accessibility
If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 4 PM
Check-in time ends at 2:00 AM
Minimum check-in age is 21
Check-out
Check-out by 11:00 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pets
No pets allowed, but service animals are welcome
Policies
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
Only service animals are allowed
No rollaway/extra beds available
Please note, some room types at this property are not available when booking a stay with children.
Debit cards
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 300 per stay
Resort fee: USD 28.00 per accommodation, per night
The resort fee includes:
Pool access
Spa tub access
Beach access
Beach loungers
Beach towels
Internet access
Phone calls
In-room safe
In-room coffee
Housekeeping
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Valet parking fee: USD 38 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
