Okay, so when I got in, I asked if I could drop my bags off 6 hours before check in. She said I could, but could also pay $50 for early check in… for that early was a great deal so I took it!
Went to go into my room, door was jammed really bad but they got security up there ASAP and decided it was best to change rooms so I was moved immediately and in a different room. The view wasn’t the same, but it’s not a huge gripe to me.
Due to this issue of a missed bay view, I asked if it was possible to get a complimentary late check out and the lady took care of me no issue.
I couldn’t be happier with my stay. I don’t expect perfection, and any issues were addressed promptly and respectfully. I’ll be staying here again when I’m in Miami!