"There was construction going on so it was hard to navigate around the hotel. There was not in room coffee setup, and there was no bathtub. Just a sh ... " More

By a verified traveler on Sat 20 Jan 2018

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Hotel Description

At The Palms Casino Resort, you'll be 3.9 km (2.4 mi) from T-Mobile Arena and 10.7 km (6.6 mi) from Fremont Street Experience. Highlights at this resort include 5 restaurants, 6 bars/lounges, and a full-service spa.

Flat-screen TVs with cable channels are featured in all 703 rooms, and you can enjoy free WiFi, free newspapers, and free local calls. Minibars provide refreshments, and 24-hour room service makes dining in an option. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. In-room massages, safes, and hair dryers are also available.

A day of pampering at Drift Spa can include massages, facials, and body treatments along with access to the sauna and steam room. The restaurant, A.Y.C.E. Buffet, serves local and international cuisine and is open for breakfast, brunch, lunch, and dinner. Enjoy the nightclub, health club, and Turkish bath/hammam. 60000 square feet (5574 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Other amenities include 2 coffee shops/cafés and a casino. There's also free valet parking, along with the convenience of a free shopping center shuttle.

With a stay at this 4-star Las Vegas resort, you'll be 27 km (16.8 mi) from Las Vegas Motor Speedway and 42.9 km (26.6 mi) from Lake Mead National Recreation Area.

Premier Room (Run of House)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ivory Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Room, 1 King Bed (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Room 2 Queen Beds (Newly Renovated)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

The Palms Casino Resort ratings based on 159 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Check on amenities

Pros: The bed was the most comfortable one I've ever experienced in a hotel.
Cons: Turn the music in the arrival/departure area.
There was construction going on so it was hard to navigate around the hotel. There was not in room coffee setup, and there was no bathtub. Just a shower. The room was very clean and comfortable. The eateries were outstanding. The music outside was way too loud if you needed to wait for your car or ride. Overall, though, It was a nice place and I will likely stay again after the construction is completed.

Posted by on Jan 20, 2018

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1 out of 5

Not aware of Construction

To start, we had booked our room months in advance and paided for a room with a King bed. When we arrived they didnt have a King available gor the whole weekend. Additionally, We were not made aware at the time of booking the room that the hotel would be under major renovations. Most shops inside were closed as well as a good portion of the casino floor. It aslo smelt dusty and smelt like paint. Lasty our window faced to pools area, so we woke up every morning to the sound of construction noises extremly early. Just not a great experience.

Posted by on Jan 11, 2018

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1 out of 5

NEVER AGAIN!!!!!!!!!!!!!!!!!!!!!!!!!

This place was awful dont waste your money!!! Im really sad I brought my BF here for his 30th and this place was not only boring but cost the same to stay on the stip and the staff was rude and there is construction going on they could have warned us about uggggggg

Posted by on Jan 10, 2018

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4 out of 5
We had a pleasant stay. Came down for rodeo and had a great nice relaxing time.

Posted by , from Salt Lake City, UT on Dec 18, 2017

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5 out of 5

Always Great!

Always a pleasure to stay here! Valet always a help here and the Oreo- M -G at the cafe is badass!

Posted by , from Texas on Dec 16, 2017

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1 out of 5

Worst hotel ever

Rooms dirty, sheets stained and rooms smelled.bad. additional fees charged. Receptionist rude and on cell phone. Manager Chris never followed up on service issues. Hotel was under construction, lights out , definitely a safety issue. Would recommend The Palm to anyone.

Posted by , from CA on Nov 27, 2017

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4 out of 5

Remodeling pain

Palms is remodeling and a lot of the restaurant's were closed.

Posted by on Nov 18, 2017

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4 out of 5

Nice Hotel and friendly staff

Cons: Offer shuttle to the airport.
Location: Is not really close to the strip but offer shuttle to Caesar's Palace and the driver was amazing.
Nice stay, hotel overall was nice , clean and comfortable,

Posted by on Nov 14, 2017

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1 out of 5
I rate this as the most terrible hotel stay! I will never step stay here again

Posted by , from mm on Oct 11, 2017

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5 out of 5
Great time with my husband!! Celebrating our Anniversary❤️

Posted by on Jul 23, 2017

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About the The Palms Casino Resort

Location 4321 W Flamingo Rd, Las Vegas, NV 89103

Renovations + Closures

The following facilities are closed until further notice:

  • Swimming pool

Property Features

The Palms Casino Resort offers its guests a full-service spa and a health club. There are 5 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 6 bars/lounges. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this resort measures 60000 square feet (5574 square meters) and includes a conference center. A casino, a nightclub, and spa services are also featured at the business-friendly The Palms Casino Resort. Free self parking and valet parking are available.

  • 703 guestrooms or units
  • 3 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 2 coffee shops
  • 60000 sq ft of conference space
  • 5574 sq m of conference space
  • Casino
  • Nightclub
  • Conference center
  • Business facilities
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Free WiFi


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free valet parking


  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (7.4 km / 4.6 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Palms Casino Resort offers 703 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include designer toiletries and hair dryers. This Las Vegas resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

A.Y.C.E. Buffet - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.

Lucky Penny - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Send Noodles - This restaurant specializes in Asian cuisine and serves lunch and dinner. Open daily.

Scotch 80 Prime - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. Open daily.

24-hour room service is available.


The 90,000-square-foot casino includes slots, table games, a keno lounge, bingo, a poker room, and a 190-seat race and sports book. The Cantor Race and Sports Book features over 9,800 square feet of non-smoking space, a 1,250-square-foot LED video wall, 8 poker tables, and in-running wagering with use of Cantor Gaming's Android or iPhone applications.

The 2,500-seat Pearl theater offers intimate viewing of popular concerts. All seats are within 120 feet of the stage, which is just 4 feet from the floor. Private and semi-private skyboxes on each side of the venue offer private bars, lounges, and restrooms.

A 14-screen movie theater is on site (surcharge).

Nearby Activities

The South Seas-themed Bali Hai Golf Club is 6.5 miles away, and the 18-hole courses at Desert Pines Golf Club and Royal Links Golf Club are both within 10 miles.

Red Rock Canyon National Conservation Area, 23 miles away, provides rock climbing, biking and hiking trails, and scenic drives. Mount Charleston, 42 miles away, has biking and hiking trails, horseback riding, skiing, and snowboarding.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Ziplining nearby

Spa Services

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Resort fee: USD 36.27 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • Self parking
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casino Palms
  • Palms
  • Palms Casino
  • Palms Casino Las Vegas
  • Palms Casino Resort
  • Palms Casino Resort Las Vegas
  • Palms Resort
  • Palms Resort Casino
  • Resort Palms

You should know

  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.