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The Palms Casino Resort

4.5-star property
4321 W Flamingo Rd, Las Vegas, NV 1-855-201-7819

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3.9 out of 5
Good!
See all 29 Travelocity Reviews

"Plus, Amenities access, and good food and helpful staff. Minus, Heavy cigarette smell on the main floor. When in my nonsmoking in room the air-condi ... " More

By a verified traveler on Fri 07 Feb 2020

Points Of Interest

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Hotel Description

4.5-star luxury resort near T-Mobile Arena

Close to airport

You'll be within 3 miles (5 km) of T-Mobile Arena and 9 miles (15 km) of Fremont Street Experience. Las Vegas Motor Speedway and Red Rock Canyon National Conservation Area are also within 20 miles (32 km).

Luxury amenities

This luxury resort features a casino, a full-service spa, and a nightclub. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free valet parking. Free self parking is free for guests, and you can enjoy a meal in one of the 10 restaurants.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 766 guestrooms also offer free WiFi and flat-screen TVs with cable channels. 24-hour room service, minibars, and free local calls are also available.

Premier Room (Run of House)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Resort Room 2 Queen Beds (Newly Renovated)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Ivory Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Suite (Newly Renovated)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premier King Corner Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ivory Corner Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

The Palms Casino Resort ratings based on 29 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for The Palms Casino Resort

Everyone (13) Couples (11) Family (6)
1 out of 5
I don't like it at all. Not helpful, terrible experience. I am going to file a loss....will never go back ever again.

Posted by , from New York on Mar 16, 2020

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Comment from Hotel Management

Mar 16, 2020 by Guest Experience Team

Please reach out to us so we can try to understand better what cause you to feel this way.

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Guest Experience Team

We are so glad you loved your stay at the Palms and we cannot wait to see you back with us again soon!

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Guest Experience Team

Thank you so much for staying with us.

4 out of 5
Plus, Amenities access, and good food and helpful staff. Minus, Heavy cigarette smell on the main floor. When in my nonsmoking in room the air-condition system would blow in cigarette smell.

Posted by , from Lihue, HI on Feb 7, 2020

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Comment from Hotel Management

Feb 8, 2020 by Guest Experience Team

Thank you for staying with us and for sharing your feedback. We hope to you back again soon Mr. Justine.

5 out of 5
the room and the service were very good and the staff was cordial

Posted by on Feb 6, 2020

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Comment from Hotel Management

Feb 6, 2020 by Guest Experience Team

We are so happy to know you enjoyed your stay at The Palms and hope to see you back with us again soon.

5 out of 5
Hotel was beautiful , first time we didn’t stay on the strip, great staff and excellent service. Great concert hall.

Posted by on Jan 21, 2020

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Comment from Hotel Management

Jan 30, 2020 by Guest Experience Team

Thank you for sharing your great review of your recent stay at the Palms.

3 out of 5
We stayed in the Grand Suite and I loved it. What I didn’t like was their security, what a way to ruin a vacation, they are annoying!

Posted by , from Atlanta on Jan 7, 2020

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Comment from Hotel Management

Jan 31, 2020 by Guest Experience Team

Thanks for staying with us.

5 out of 5

Posted by on Nov 23, 2019

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5 out of 5
Rooms was way more than expected in quality! Over the top resort .... couldnt have asked for anything more

Posted by on Nov 19, 2019

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5 out of 5

Posted by on Nov 17, 2019

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About the The Palms Casino Resort

Location 4321 W Flamingo Rd, Las Vegas, NV 89103

Property Features

The Palms Casino Resort offers its guests a full-service spa, an outdoor pool, and a health club. There are 10 restaurants and 2 coffee shops/cafés on site. You can unwind with a drink at one of the 5 bars/lounges. A computer station is on site and WiFi is free in public spaces. A business center and limo/town car service are available. Event space at this resort measures 60000 square feet (5574 square meters) and includes a conference center. A casino, a nightclub, and spa services are also featured at the luxury The Palms Casino Resort. Self parking and valet parking are free. A complete renovation of The Palms Casino Resort was completed in April 2019. Smoking is allowed in designated areas at this 4.5-star Las Vegas resort.

  • 766 guestrooms or units
  • 52 levels
  • 2 buildings
  • 10 dining venues
  • 5 bars or lounges
  • 2 coffee shops
  • 60000 sq ft of conference space
  • 5574 sq m of conference space
  • Built in 2001
  • Casino
  • Nightclub
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: McCarran Intl. Airport (LAS) (7.1 km / 4.4 mi)
  • Parking: Free valet parking and self parking

Room Amenities

The Palms Casino Resort offers 766 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Las Vegas resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:00 AM to 11:00 AM.

A.Y.C.E. Buffet - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.

Lucky Penny - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Mabel's BBQ - This restaurant specializes in barbecue and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Scotch 80 Prime - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Vetri Cucina - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the resort include an outdoor pool and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Skydiving nearby
  • Golfing nearby
  • Ziplining nearby

Spa Services

Guests can indulge in a pampering treatment at the resort's full-service spa, Drift Spa. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 44.22 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Internet access
  • Phone calls
  • Faxes
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.99 and USD 19.99 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casino Palms
  • Palms
  • Palms Casino
  • Palms Casino Las Vegas
  • Palms Casino Resort
  • Palms Casino Resort Las Vegas
  • Palms Resort
  • Palms Resort Casino
  • Resort Palms
  • The Palms Casino Resort Resort
  • The Palms Casino Resort Las Vegas
  • The Palms Casino Resort Resort Las Vegas

You should know

  • Pool access available from 10:00 AM to 5:00 PM.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.