"Nice stay, hotel overall was nice , clean and comfortable, " More

By a verified traveler on Tue 14 Nov 2017

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Hotel Description

At The Palms Casino Resort, you'll be 3.5 km (2.2 mi) from T-Mobile Arena and 10.7 km (6.6 mi) from Fremont Street Experience. Highlights at this resort include 5 restaurants, 3 outdoor swimming pools, and a full-service spa.

Flat-screen TVs with cable channels are featured in all 703 rooms, and you can enjoy free WiFi, free newspapers, and free local calls. Minibars provide refreshments, and 24-hour room service makes dining in an option. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include designer toiletries. In-room massages, safes, and hair dryers are also available.

A day of pampering at Drift Spa can include massages, facials, and body treatments along with access to the sauna and spa tub. The fine-dining restaurant, Alize, serves French cuisine and is open for dinner. With 6 bars/lounges and a poolside bar to choose from, you can enjoy a drink at the resort. Enjoy the nightclub, health club, Turkish bath/hammam, and seasonal outdoor swimming pool. 60000 square feet (5574 square meters) of event facilities include a conference center, and other business amenities include a business center and limo/town car service. Other amenities include 4 coffee shops/cafés and a casino. There's also free valet parking, along with the convenience of a free shopping center shuttle.

With a stay at this 4-star Paradise resort, you'll be 27 km (16.8 mi) from Las Vegas Motor Speedway and 42.9 km (26.6 mi) from Lake Mead National Recreation Area.

The Palms Casino Resort ratings based on 152 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Nice Hotel and friendly staff

Cons: Offer shuttle to the airport.
Location: Is not really close to the strip but offer shuttle to Caesar's Palace and the driver was amazing.
Nice stay, hotel overall was nice , clean and comfortable,

Posted by on Nov 14, 2017

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1 out of 5
I rate this as the most terrible hotel stay! I will never step stay here again

Posted by , from mm on Oct 11, 2017

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5 out of 5
Great time with my husband!! Celebrating our Anniversary❤️

Posted by on Jul 23, 2017

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5 out of 5


Not to busy staff was courteous room service was awesome just overall relaxing resort.

Posted by on Jul 6, 2017

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3 out of 5

Not well designed

Pros: The off strip location, free parking, staff and room size.
Cons: Upgrade the shower and TV system.
Location: Close to the strip but not on it. Two other hotels (Rio and Gold coast nearby).
The room was large and the bed was great. The shower is ridiculous. you have to enter the shower to turn on the water and then get hit with a cold spray of water. the TV was fine but the silly remote was like something from 20 years ago. I spoke with a maintenance man and he agreed with my assessment. He was highly critical of the design also.

Posted by , from Ohio on Jun 25, 2017

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5 out of 5

Great place to stay in Vegas

Great hotel. Friendly staff. Great gaming. Great pool. Great food and clubs too. Only complaint is that I wish the shuttle to the strip ran later than 8pm. Some refurbishment right now but it will only enhance the palms experience

Posted by , from Michigan on Jun 25, 2017

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5 out of 5

A little further from the strip than I anticipated

Pros: Has everything you would need.
Cons: Pool hours.... the pool is only open during the day and it is considered a "day club" so there is a dress code.
Location: You could walk to the strip but I wouldn't recommend it. Has everything you need in the hotel.
This hotel is a little further from the strip than I anticipated but there is a shuttle that runs during the day from the hotel to the strip and it is free for hotel guests. When I booked the room I chose a room with one king size bed but when I got there they told me all of their rooms were full and the only thing they had was a room with two queen beds... not a big deal but kind of annoying that I booked something months in advance only to show up and them tell me that it wasn't available. The room was nice and seemed clean (you can never really tell). The hotel was also nice but not as fancy of architecture as some of the hotels on the strip (Bellagio, Venitian, Paris, Caesars Palace). I like that there were fine dining options as well as a food court with a variety of affordable options. I would be willing to stay here again, but next time I would choose a hotel on the strip just to be closer to all the action.

Posted by , from Atlanta on Apr 10, 2017

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5 out of 5

Upgraded to a room worth revisiting

I booked a premium room in the fantasy tower for my wife's birthday, but when we got there it reeked of marijuana...so much so that we got headaches after only being in the room a couple minutes. A call to the front desk got as an upgrade to the Palms Place Tower. Our room few from 400 sqft to 1400sqft. We went from the 7th floor to the 23rd floor and had just about every lap of luxury you could want. We had a fire place, bathtub overlooking the city, mini kitchen with stove top microwave and fridge. We had multiple shower heads in the shower, a washer and dryer in the room and a second toilet! The room was so nice it was hard to leave. If I had the money I probably would have bought the place. The only downside was there were no dishes, pots or pans, cups and other basic kitchen items in the room, despite having a dishwasher. If your aim is to go to the hotel casino be prepared to walk. It's a minor inconvenience but the Palms Place Tower had its own pool and the spa is on the same floor. $25 grants access to the spa's amenities and they are worth it. We will definitely be back, just hope we can afford it.

Posted by , from Ft Lauderdale, FL on Apr 6, 2017

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4 out of 5
Nice hotel. Good buffet. Hot tub wasn't working, so we didn't really use an of the amenities that the resort fee paid for.

Posted by on Mar 31, 2017

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5 out of 5

Birthday Week

This was my Birthday week and I had an awesome time! Everyone was nice and accommodating, I will definitely come back! Thank God I didn't listen to the negative feedback, on previous reviews.

Posted by on Mar 30, 2017

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About the The Palms Casino Resort

Location 4321 W Flamingo Rd, Las Vegas, NV 89103

Renovations + Closures

The property will be renovating from 19 October 2017 to 31 December 2017 (completion date subject to change). The following areas are affected:

  • Front desk
  • Lobby
  • Casino

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

The Palms Casino Resort offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a seasonal outdoor pool. There are 5 restaurants and 4 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi. A business center and limo/town car service are available. Event space at this resort measures 60000 square feet (5574 square meters) and includes a conference center. A casino, a nightclub, and spa services are also featured at the business-friendly The Palms Casino Resort. Free self parking and valet parking are available.

  • 703 guestrooms or units
  • 3 buildings
  • 5 dining venues
  • 6 bars or lounges
  • 4 coffee shops
  • 60000 sq ft of conference space
  • 5574 sq m of conference space
  • Casino
  • Nightclub
  • Bar by the pool
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 3
  • Free WiFi
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , Free valet parking


  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (7.4 km / 4.6 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Free valet parking and self parking

Room Amenities

The Palms Casino Resort offers 703 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This Las Vegas resort provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Alize - This fine-dining restaurant specializes in French cuisine and serves dinner only.

Lucky Penny - This restaurant serves breakfast, lunch, and dinner.

NOVE Italiano - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.

Social Table - This restaurant specializes in international cuisine.

24-hour room service is available.


The 90,000-square-foot casino includes slots, table games, a keno lounge, bingo, a poker room, and a 190-seat race and sports book. The Cantor Race and Sports Book features over 9,800 square feet of non-smoking space, a 1,250-square-foot LED video wall, 8 poker tables, and in-running wagering with use of Cantor Gaming's Android or iPhone applications.

The 2,500-seat Pearl theater offers intimate viewing of popular concerts. All seats are within 120 feet of the stage, which is just 4 feet from the floor. Private and semi-private skyboxes on each side of the venue offer private bars, lounges, and restrooms.

The Lounge Cabaret Bar offers live entertainment and special events (surcharge).

A 14-screen movie theater is on site (surcharge).

Nearby Activities

The Palms' 2-acre, multi-level pool complex contains 3 seasonal outdoor pools. Rental cabanas are furnished with ceiling fans, banquettes, compact refrigerators, phones, safes, and 32-inch LCD TVs.

The South Seas-themed Bali Hai Golf Club is 6.5 miles away, and the 18-hole courses at Desert Pines Golf Club and Royal Links Golf Club are both within 10 miles.

Red Rock Canyon National Conservation Area, 23 miles away, provides rock climbing, biking and hiking trails, and scenic drives. Mount Charleston, 42 miles away, has biking and hiking trails, horseback riding, skiing, and snowboarding.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Ziplining nearby

Spa Services

  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Facial treatments
  • Massages


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.0 per day.
  • Free cribs (infant beds)!


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night
  • Resort fee: USD 36.27 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • Self parking
  • Valet parking
  • Parking

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casino Palms
  • Palms
  • Palms Casino
  • Palms Casino Las Vegas
  • Palms Casino Resort
  • Palms Casino Resort Las Vegas
  • Palms Resort
  • Palms Resort Casino
  • Resort Palms

You should know

  • The outdoor pool opens for the season in March.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 2-device limit.