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Palms Casino Resort

4.5-star property
4321 W Flamingo Rd, Las Vegas, NV 1-855-201-7819
4.0 out of 5
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See all 33 travelocity Reviews

"i liked the movie theater i did not like the pole closing at 6 " More

By a verified traveler on Tue 01 Aug 2023

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Hotel Description

4.5-star luxury hotel near T-Mobile Arena

City center retreat

Within 3 miles (5 km) of this Las Vegas hotel, you'll find T-Mobile Arena and Allegiant Stadium. Las Vegas Festival Grounds and Las Vegas Convention Center are also within 6 miles (10 km).

Luxury amenities

This luxury hotel features a casino, a full-service spa, and a nightclub. Free self parking is free for guests, and you can enjoy a meal in one of the 10 restaurants. You'll find 2 coffee shops/cafes and 2 poolside bars for dining and drinks, and a gym is also on site.

Ivory King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$79* Per night/room Oct 29 - Oct 30

Fantasy King Strip View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ivory Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fantasy Two Queens

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Fantasy Salon Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fantasy 1 Bedroom Penthouse

Bed Count 1 King Bed Maximum Occupancy 4 Max

Palms Casino Resort ratings based on 33 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palms Casino Resort

Everyone (21) Couples (5) Family (4)
1 out of 5

Posted by on Aug 31, 2023

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Comment from Hotel Management

Sep 20, 2023 by Palms Guest Experience

Hello Theo, we appreciate you taking the time to provide us with your rating. We strive to meet the needs of all of our guests, and we are so sorry that we fell short in meeting your expectations.

5 out of 5

Posted by on Aug 20, 2023

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Comment from Hotel Management

Sep 9, 2023 by Palms Guest Experience

Thank you Sofia for choosing Palms Casino Resort. We welcome you back soon!

5 out of 5
Nice Stay!

Posted by , from Colorado Springs on Aug 13, 2023

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Comment from Hotel Management

Aug 14, 2023 by Palms Guest Experience

Hello Kenneth, thank you so much for the 5-star rating. We're so happy to hear that you enjoyed your stay, and we hope to see you again soon!

5 out of 5
i liked the movie theater i did not like the pole closing at 6

Posted by on Aug 1, 2023

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Comment from Hotel Management

Aug 1, 2023 by Palms Guest Experience

Hello Richard, thank you for your positive rating, we are happy that you enjoyed the movie theater, but were disappointed in our pool hours. We look forward to serving you again.

5 out of 5

Posted by on Jul 30, 2023

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Comment from Hotel Management

Aug 21, 2023 by Palms Guest Experience

Hello, thank you for providing us with this generous rating, we appreciate it!

4 out of 5
Great place to stay! Very clean room and hallways/elevators. Great view from our room! So many options of places to eat and the casino was nice too

Posted by on Jul 19, 2023

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Comment from Hotel Management

Jul 25, 2023 by Palms Guest Experience

Hello Lisa, we are thrilled to hear that you had a memorable experience! Thank you for providing your rating and feedback, we greatly appreciate your patronage. We look forward to serving you again!

5 out of 5

Posted by , from HENDERSON on Jul 17, 2023

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Comment from Hotel Management

Aug 7, 2023 by Palms Guest Experience

Hello Nicole, thank you so much for the 5-star rating. We hope to see you again soon!

5 out of 5
Check in was a breeze.Oscar was cheerful and very helpful. He set the tone for the entire weekend!

Posted by , from LOS BANOS on Jun 19, 2023

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Comment from Hotel Management

Jun 19, 2023 by Palms Guest Experience

Hello Tina, we are thrilled to hear that you had a memorable experience! Thank you for providing your rating and feedback, we greatly appreciate your patronage and for the Team Member shoutout. We look forward to serving you again!

3 out of 5

Posted by , from Pico Rivera on Jun 12, 2023

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Comment from Hotel Management

Jul 4, 2023 by Palms Guest Experience

Hello Victor, we appreciate you taking the time to provide us with your rating.

5 out of 5

Posted by on May 20, 2023

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Comment from Hotel Management

Jun 10, 2023 by Palms Guest Experience

Hello James, we appreciate you taking the time to provide your rating!

About the Palms Casino Resort

Location 4321 W Flamingo Rd, Las Vegas, NV 89103

Property Features

Palms Casino Resort offers its guests a full-service spa, a health club, and a steam room. There are 10 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 5 bars/lounges. A business center, 17 meeting rooms, and limo/town car service are available. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A casino, a seasonal outdoor pool, and a nightclub are also featured at the luxury Palms Casino Resort. You'll have access to the outdoor pool at a partner property. Free self parking is available. A complete renovation of Palms Casino Resort was completed in April 2019. Smoking is allowed in designated areas at this 4.5-star Las Vegas hotel.

  • 766 guestrooms or units
  • 52 levels
  • 2 buildings
  • 10 dining venues
  • 2 bars by the pool
  • 5 bars or lounges
  • 2 coffee shops
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2001
  • Casino
  • Nightclub
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free self parking

Room Amenities

Palms Casino Resort offers 766 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels and pay movies. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Cable channels
  • Movies for purchase
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

A.Y.C.E. Buffet - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.

Serrano Vista Cafe - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open 24 hours. Open daily.

Mabel's BBQ - This restaurant specializes in barbecue and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Scotch 80 Prime - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Vetri Cucina - This fine-dining restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club, a steam room, and a seasonal outdoor pool.

Children under 21 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Golf lessons available nearby
  • Skydiving nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Ziplining nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Drift Spa. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

  • Sauna in spa
  • Steam room in spa
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Car not required
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per night
  • Resort fee: USD 44.22 per accommodation, per night

The resort fee includes:

  • Faxes
  • Fitness center access
  • Internet access
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9.99–19.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casino Palms
  • Palms
  • Palms Casino
  • Palms Casino Las Vegas
  • Palms Casino Resort
  • Palms Casino Resort Las Vegas
  • Palms Resort
  • Palms Resort Casino
  • Resort Palms

You should know

  • The seasonal pool will open in March and close in October.
  • Pool access available from 10:00 AM to 5:00 PM.
  • Reservations are needed for massage services, spa treatments, and private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.