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"The heavy front doors were hard on me and my handicapped friend with a walker. Next time I will see if I can get a handicapped room for us with more s ... " More

By a verified traveler on Wed 19 May 2021

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Hotel Description

3.5-star aparthotel near NRG Park

South Main stay

Within a 15-minute walk of this South Main aparthotel, you'll find NRG Park and NRG Stadium. Also, Rice University is within 3 miles (5 km) and Houston Zoo is within 6 miles (10 km).

2 outdoor pools

2 outdoor pools, an outdoor pool, and a 24-hour gym are all featured at this smoke-free aparthotel. Traveling on business? Take advantage of the 15 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy a meal from the a restaurant and perks like free self parking.

Free WiFi, comfy beds

The 393 individually decorated apartments offer free WiFi and comfy beds. Flat-screen TVs come with cable channels, and other amenities include room service and premium bedding.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$139* Per night/room Jul 2 - Jul 3

Room, 2 Double Beds, Accessible, Non Smoking (Mobility,tub w grab bars)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Double Beds, Accessible, Non Smoking (Mobility,roll-in shower)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Executive Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Studio Suite, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Presidential Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Wyndham Houston near NRG Park/Medical Center ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Wyndham Houston near NRG Park/Medical Center

Everyone (10) Couples (1) Family (2)
1 out of 5
Did not get the room I requested. Parking was a nightmare. Upon arrival the desk clerk did not program our room keys not once but twice. Took over an hour to finally get in room . Went to work my shift . Upon returning to hotel after work I had no where to park due to hotel let Rodeo visitors to park in hotel parking lot leaving no parking for hotel guest that paid to stay there . Asked for a refrigerator upon check in . Never got one. Asked for more towels and wash clothes . Never got any. The ice machine did not work . The restaurant was closed and no continental breakfast. For such a nice hotel it is be mismanaged and understaffed. The desk clerks do not speak very good English

Posted by on Mar 21, 2022

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5 out of 5
The heavy front doors were hard on me and my handicapped friend with a walker. Next time I will see if I can get a handicapped room for us with more space and a handicapped shower. Everyone was so helpful though! Loved the location close to medical center.

Posted by on May 19, 2021

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Comment from Hotel Management

May 24, 2021 by Vice President, Sales & Marketing

Dear Valued Guest, It was a pleasure serving you and your friend. I really appreciate you taking the time to share your feedback and being so open with us. I am sorry about the front doors. Our goal is to keep the hotel as close to when it was originally built as the famous Astroworld Hotel. We love sharing that part of our history with our guests. We hope you'll come and see us again soon! Kim Nugent Vice President, Sale & Marketing

5 out of 5

Posted by on Feb 28, 2021

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Comment from Hotel Management

Sep 20, 2021 by Morgan

Thank you for staying with us and thank you for your positive rating! We hope to see you again in the near future.

1 out of 5

Posted by on Feb 17, 2021

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Comment from Hotel Management

Sep 20, 2021 by Morgan

Thank you for your feedback.

3 out of 5
the property is very dated and worn out. the front door has been damaged since my visit in December 2019. the ceiling tiles are worn and the mattresses need to be replaced. the staff were all nice!

Posted by , from Memphis, TN on Feb 27, 2020

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Comment from Hotel Management

Mar 4, 2020 by Tania

Thank you for your feedback, we are working hard to correct these issues. We do look forward to having you back as our guests again soon.

1 out of 5
Couldn't find any drinking water so i drank water from the bathroom sink.

Posted by on Nov 11, 2019

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Comment from Hotel Management

Dec 9, 2019 by Tania

Thank you for your feedback, we are working hard on this issue.

4 out of 5

Posted by on Sep 21, 2019

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Comment from Hotel Management

Oct 3, 2019 by Tania Detiveaux

Thank you for your feedback

3 out of 5

Posted by on Sep 18, 2019

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Comment from Hotel Management

Sep 18, 2019 by Tania

Thank you for your feedback.

4 out of 5
Loved the location in proximity to the venue. Loved the room. Easy check in and parking.

Posted by on Jul 28, 2019

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Comment from Hotel Management

Jul 29, 2019 by Tania

Thank you for the kind words, we look forward to you being our guests again soon!

4 out of 5

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 22, 2019 by Tania

Thank you for your feedback, we appreciate it.

About the Wyndham Houston near NRG Park/Medical Center

Location 8686 Kirby Drive, Houston, TX 77054

Property Features

Wyndham Houston near NRG Park/Medical Center offers its guests 2 outdoor swimming pools, an outdoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. You'll find a 24-hour business center on site. There are 15 meeting rooms available. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Wyndham Houston near NRG Park/Medical Center. Limited free parking is available on a first-come, first-served basis. This 3.5-star Houston aparthotel is smoke free.

  • 393 guestrooms or units
  • 8 levels
  • 60000 sq ft of conference space
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator (on request)
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Wyndham Houston near NRG Park/Medical Center offers 393 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Stetsons - This restaurant serves breakfast, lunch, and dinner.

Room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with an outdoor pool. Other recreational amenities include a spa tub and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas for unvaccinated guests. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Each guestroom is kept vacant for a minimum of 24 hours between bookings, and can be accessed from outside the building via exterior corridors.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel Houston Reliant Medical
  • Crowne Plaza Hotel Reliant
  • Crowne Plaza Houston Reliant Medical
  • Crowne Plaza Reliant
  • Reliant Crowne Plaza Hotel
  • Crowne Plaza Hotel Reliant Medical
  • Crowne Plaza Reliant Medical

You should know

  • Pool access available from 10:00 AM to 6:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.