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"Clean, friendly staff. Easy check in and out. Satisfying breakfast. Extremely clean bathroom. " More

By a verified traveler on Sun 29 Dec 2019

Hotel Description

Hotel near Willowbrook Mall in Houston

In suburbs

Within a 15-minute walk of this Willowbrook hotel, you'll find Willowbrook Mall and Houston Methodist Willowbrook Hospital. Also, Aerodrome is within 2 miles (3 km) and Sam Houston Race Park is within 6 miles (10 km).

Renovated in 2016

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, LCD TVs

Featuring conveniences like refrigerators and coffee/tea makers, the 74 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Other amenities include free local calls, hair dryers, and safes.

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$79* Per night/room Jul 17 - Jul 18

Standard King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Hampton Inn Houston-Willowbrook ratings based on 3 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 0.0 out of 5.0

Guest reviews for Hampton Inn Houston-Willowbrook

Family (1)
5 out of 5
Clean, friendly staff. Easy check in and out. Satisfying breakfast. Extremely clean bathroom.

Posted by on Dec 29, 2019

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1 out of 5

Poor Customer Service

I reserved a room for 2 nights and unfortunely hurricane Ike occured. I call to make sure they had power a day before I was suppose to stay there. When I went to check in - they had cancelled my reservations without informing me. No courtesy call or anything. I had reserved a room for my mom for her grandson's wedding. They had no power and charged my card. I used a on line travel website to reserve the room and they said it would take a couple of weeks to credit my credit card. Dont use aol travel or dont expect Hampton Inn to call you when they cancel your reservations.

Posted by on Sep 23, 2008

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5 out of 5

great winter weekend

this hotel is clean, really clean, helpful and friendly staff. the rooms are large with pleasant decor

Posted by on Feb 5, 2007

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About the Hampton Inn Houston-Willowbrook

Location 7645 West FM 1960, Houston, TX 77070

Property Features

Hampton Inn Houston-Willowbrook offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Hampton Inn Houston-Willowbrook also features coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available. A complete renovation of Hampton Inn Houston-Willowbrook was completed in 2016. This Houston hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: George Bush Intercontinental Airport (IAH) (29.5 km / 18.3 mi)
  • Parking: Free self parking

Room Amenities

Hampton Inn Houston-Willowbrook offers 74 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast daily from 6 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible lounge
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Contactless check-out is available.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.Social distancing measures are in place.Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Hotel Names

  • Hampton Inn Houston Willowbrook
  • Hampton Inn Willowbrook
  • Hampton Inn Willowbrook Hotel
  • Hampton Inn Willowbrook Hotel Houston
  • Hampton Inn Willowbrook Houston
  • Willowbrook Hampton Inn
  • Hampton Inn Houston - Willowbrook Mall Hotel Houston
  • Hampton Inn Houston-Willowbrook Mall Hotel
  • Hampton Inn Houston-Willowbrook Mall
  • Houston Hampton Inn
  • Hampton Inn Houston-Willowbrook Hotel
  • Hampton Inn Hotel
  • Hampton Inn Houston Willowbrook Mall
  • Hampton Houston Willowbrook
  • Hampton Inn Houston-Willowbrook Hotel
  • Hampton Inn Houston-Willowbrook Houston
  • Hampton Inn Houston-Willowbrook Hotel Houston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.