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Hampton Inn Houston-Willowbrook Mall

2.5 star property
Hotel near Willowbrook Mall in Houston

Choose dates to view prices

Photo gallery for Hampton Inn Houston-Willowbrook Mall

Exterior
In-room safe, desk, blackout drapes, iron/ironing board
Reception
Free daily buffet breakfast
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Pet friendly
  • Housekeeping
  • Laundry

Explore the area

View in a map
7645 West FM 1960, Houston, TX, 77070
  • Place, Willowbrook Mall
    ‪2 min walk‬
  • Place, Houston Methodist Willowbrook Hospital
    ‪8 min walk‬
  • Place, Aerodrome
    ‪12 min walk‬
  • Airport, Houston, TX (IAH-George Bush Intercontinental)
    ‪17 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(18 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 5
  • 1 King Bed

View all photos for Standard King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard King Bed

7.8 out of 10
Good
(17 reviews)
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Houston

Willowbrook stay.Within a 15-minute walk of this Willowbrook hotel, you'll find Willowbrook Mall and Houston Methodist Willowbrook Hospital. Also, Aerodrome is within 2 miles (3 km) and Sam Houston Race Park is within 6 miles (10 km).

What's nearby

  • Willowbrook Mall - 2 min walk - 0.1 miles
  • Houston Methodist Willowbrook Hospital - 8 min walk - 0.5 miles
  • Aerodrome - 12 min walk - 0.7 miles
  • Mountasia Houston - 12 min walk - 0.7 miles
  • Stone Moves Indoor Rock Climbing - 13 min walk - 0.7 miles

Getting around

  • Houston Station - 27 min drive
  • George Bush Intercontinental Airport (IAH) - 34 min drive

Restaurants

  • ‪McDonald's - ‬8 min walk
  • ‪In-N-Out Burger - ‬4 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪Hooters - ‬12 min walk
  • ‪Raising Cane's Chicken Fingers - ‬6 min walk

About this property

Hampton Inn Houston-Willowbrook Mall

Hotel near Willowbrook Mall in Houston
Hampton Inn Houston-Willowbrook Mall offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Hampton Inn Houston-Willowbrook Mall also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

This Houston hotel is smoke free.

  • 74 guestrooms or units
  • 3 levels
  • Built in 1998
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
Hampton Inn Houston-Willowbrook Mall offers 74 accommodations with safes and coffee/tea makers. 43-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

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Dec 1 - Dec 2
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Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch LCD TV with premium cable channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from July 1 2025 to January 5 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Exterior
  • Fitness facilities
  • Front desk
  • Guestrooms
  • Hallway
  • Laundry facilities
  • Lobby
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and debit cards. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Houston Willowbrook
Hampton Inn Willowbrook
Hampton Inn Willowbrook Hotel
Hampton Inn Willowbrook Hotel Houston
Hampton Inn Willowbrook Houston
Willowbrook Hampton Inn
Hampton Inn Houston - Willowbrook Mall Hotel Houston
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall
Houston Hampton Inn
Hampton Inn Houston-Willowbrook Hotel
Hampton Inn Hotel
Hampton Inn Houston Willowbrook Mall
Hampton Inn Houston Willowbrook
Hampton Inn Houston-Willowbrook Mall Hotel
Hampton Inn Houston-Willowbrook Mall Houston
Hampton Inn Houston-Willowbrook Mall Hotel Houston

Frequently asked questions

How close is Hampton Inn Houston-Willowbrook Mall to the airport?

Hampton Inn Houston-Willowbrook Mall is 17.8 mi (34-min drive) away from the George Bush Intercontinental Airport (IAH) airport, the closest popular airport to the property.

How much does it cost to stay at Hampton Inn Houston-Willowbrook Mall?

As of Nov 26, 2025, prices found for a 1-night stay for 2 adults at Hampton Inn Houston-Willowbrook Mall on Dec 24, 2025 start from $70.52, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hampton Inn Houston-Willowbrook Mall have an airport shuttle?

Airport shuttle services are not available at Hampton Inn Houston-Willowbrook Mall.

Does Hampton Inn Houston-Willowbrook Mall offer free breakfast?

Hampton Inn Houston-Willowbrook Mall offers free buffet breakfast every day from 6 AM to 10 AM.

Is there a casino at Hampton Inn Houston-Willowbrook Mall?

No, there is no casino at this hotel.

What time is check-in at Hampton Inn Houston-Willowbrook Mall?

Check-in start time: 3:00 PM; Check-in end time: anytime.

Is there free parking at Hampton Inn Houston-Willowbrook Mall?

This hotel offers free self parking.

Does Hampton Inn Houston-Willowbrook Mall have a pool?

Hampton Inn Houston-Willowbrook Mall features an indoor pool. The property will be renovating the pool from July 1 2025 to January 5 2026 (completion date subject to change).

Does Hampton Inn Houston-Willowbrook Mall have a spa?

There are no spa services available at this hotel.

How close is Hampton Inn Houston-Willowbrook Mall to downtown Houston?

Hampton Inn Houston-Willowbrook Mall is 17.6 mi away from Houston.

Hampton Inn Houston-Willowbrook Mall Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 323 out of 595 reviews
Rating 8 - Good. 156 out of 595 reviews
Rating 6 - Okay. 53 out of 595 reviews
Rating 4 - Poor. 33 out of 595 reviews
Rating 2 - Terrible. 30 out of 595 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Anas, McKinney

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Aug 2025

10/10 Excellent

Bethany

Stayed 2 nights in Aug 2025

10/10 Excellent

Bernabe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities, room comfort
So much dust everywhere and my allergies wouldnt stop. Bed was hard as a rock and pillows were terrible
Stayed 1 night in Aug 2025

10/10 Excellent

Milan

Stayed 1 night in Aug 2025

2/10 Terrible

Mark

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst property ever! Heavy construction in the hotel, not informed about this when booked. Room was dirty. Toilet was a huge issue. No other room. One member of our party booked/needed walk in shower. Told suddenly unavailable when we checked in. Had to walk to a separate property to retrieve breakfast. And the general area seemed unsafe, lots of bars open late. Would love to get a refund, but either way I’m done with Hilton properties.
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Business traveler
Disliked: Cleanliness
Stayed 3 nights in Jul 2025

6/10 Okay

Aszur

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is conveniently located by many dining options and shopping. Although the hotel is outdated, not the cleanest room, also there is not any laundry services at the property you have to take your items to their sister hotel that’s located behind this property. The ice machines aren’t properly functioning the breakfast options are limited.
Stayed 2 nights in Jul 2025

8/10 Good

Georgina

Liked: Cleanliness, staff & service
The hotel was fine. It was being remodeled, but it was discounted and the location was important.
Stayed 4 nights in Jul 2025

6/10 Okay

Ophelia

Stayed 3 nights in Jul 2025

8/10 Good

Charles

Traveled with family
Liked: Room comfort
Stayed in special needs room for 3 nights. Excellent breakfast with variety on eggs and meat. Pool was closed for repairs which was upsetting.
Stayed 3 nights in Jul 2025

8/10 Good

Israel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Tiffany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Mohd

Traveled with family
Liked: Cleanliness
Disliked: Amenities
There was no shampoo and got it once we requested it. Even then it did not work.
Stayed 2 nights in Jun 2025

4/10 Poor

Jeremy

Business traveler
Disliked: Property conditions & facilities
This property is pretty run down and smells musty. Room also smelled moldy.
Stayed 2 nights in Jun 2025

8/10 Good

IN SOOK, CLARKSVILLE

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2025

8/10 Good

Timothy

Liked: Cleanliness, amenities, property conditions & facilities
Good stay just old so it gad an old smell
Stayed 2 nights in Jun 2025

8/10 Good

Marisela

Stayed 1 night in May 2025

8/10 Good

James A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was ok, as expected.
Stayed 4 nights in Jun 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible front desk service
Stayed 2 nights in May 2025

10/10 Excellent

Pamela

Everything was fine and I was comfortable
Stayed 1 night in May 2025

2/10 Terrible

Brisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the smell of the room. The carpet was sticky couldn't walk around with out shoes the shower where broken. Very unhappy with my stay.
Stayed 2 nights in Apr 2025

8/10 Good

Jess

Stayed 2 nights in Apr 2025

10/10 Excellent

Yohanny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, very clean
Stayed 6 nights in Apr 2025

2/10 Terrible

Mia

Disliked: Staff & service
Stayed 1 night in Apr 2025