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Embassy Suites Houston - Energy Corridor

3.5-star property
11730 Katy Freeway, Houston, TX 1-855-201-7819
3.9 out of 5
Good!
See all 10 travelocity Reviews

"Location was great! The hotel was absolutely beautiful, the staff was very attentive and friendly and the complimentary breakfast was amazing!! " More

By a verified traveler on Mon 26 Jul 2021

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Hotel Description

3.5-star aparthotel near CityCentre

Memorial stay

Your stay at this Memorial aparthotel places you within 3 miles (5 km) of CityCentre and Town and Country Village. Also, Lakeside Country Club is within 3 miles (5 km) and Bear Creek Pioneers Park is within 6 miles (10 km).

Free perks

This aparthotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour gym and free perks like on-the-go breakfast and free self parking.

Free Internet, comfy beds

Featuring conveniences like sofa beds and refrigerators, the 216 apartments offer free WiFi and free wired Internet, as well as LCD TVs with digital channels. Pillowtop beds, microwaves, and room service are also available.

King Suite

Bed Count 1 King Bed Maximum Occupancy 6 Max
$136* Per night/room Oct 22 - Oct 23

One QN HEARING ACC NO SMOK

Bed Count 1 Queen Bed Maximum Occupancy 5 Max

Two Queens Suite

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Embassy Suites Houston - Energy Corridor ratings based on 10 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Embassy Suites Houston - Energy Corridor

Everyone (4) Couples (1) Family (3)
2 out of 5
I was very unhappy with out stay. Found two huge bugs in both rooms they put us in. Had to call for maintenance to unclog the sink in the bathroom. The refrigerator was not bolted down and almost falling over every time we opened it. Never been at a hotel that didn’t have glasses to drink out of. We ended up checking out a day early after we saw another bug.

Posted by on Jun 23, 2022

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Comment from Hotel Management

Jul 10, 2022 by Yazmin

Thank you for your response. We are here to assist, we will let our team know right away.

5 out of 5
Location was great! The hotel was absolutely beautiful, the staff was very attentive and friendly and the complimentary breakfast was amazing!!

Posted by on Jul 26, 2021

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Comment from Hotel Management

Sep 14, 2021 by Yazmin

thank you for your time about sharing your thoughts about your stay with us, It is greatly apricated. Hope to see you soon! Best, Yazmin

5 out of 5
Checking in was quick and painless, parking on site. Customer service is amazing. The room is clean and was sanitized to meet the current COVID standards. Highly satisfied with our stay.

Posted by , from Louisiana on Dec 19, 2020

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5 out of 5

Posted by on Dec 12, 2020

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3 out of 5
I was highly disappointed because the bubbles in the jacuzzi was not working and it temperature of the jacuzzi was not hot enough other than that the staff was great the food was great playing in this southern hospitality that's all I want

Posted by , from Houston Texas on katy freeway on Sep 23, 2020

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Comment from Hotel Management

Oct 6, 2020 by mgt

Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Management

5 out of 5
Only thing I had a problem with was lack of towels available

Posted by on Aug 8, 2019

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Comment from Hotel Management

Oct 7, 2020 by mgt

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management

1 out of 5
Unable to check in because the hotels system was down all day.

Posted by on Aug 4, 2019

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Comment from Hotel Management

Oct 7, 2020 by mgt

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management

5 out of 5
Nice and friendly staff very professional..........

Posted by on Jul 8, 2019

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Comment from Hotel Management

Oct 7, 2020 by mgt

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management

3 out of 5

Uncomfortable to say the least...

This was my first time staying at an Embassy Suites and I will never go back. The hotel staff was incompetent to begin with. When I arrived, I let them know that I had previously called TWICE to book a conference room during my stay and never received a call back. I was informed that they could not assist me with that at check-in. In addition, when I got to my room on the 11th floor, my room keys did not work and I had to go all the way back downstairs with my luggage to get new keys. Being that I stayed in Houston, it was HOT! My room would not cool down, the air conditioner hardly worked. The bathroom sink would not drain, toilet was not clean, and on top of everything else - pillows were hard as a rock!! Do yourself a favor and stay elsewhere!

Posted by , from Columbia, MO on Jun 13, 2018

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Comment from Hotel Management

Oct 7, 2020 by mgt

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Management

5 out of 5

Excellent hotel, nice staff all around.

Pros: everything, the breakfast, staff, evening drinks and snacks.
Cons: n/a
Location: a drive to the Galleria mall but worth it
It is in an excellent location, staff, pool, and hotel. A drive to the Galleria mall, Medical Center, universities, Nasa but it is worth it. There is so much to do in Houston, but if you have a vehicle to drive then you can explore Houston, the baseball games, to concerts, zoo, and activities in the parks.

Posted by , from Harlingen, TX on Jun 22, 2015

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Comment from Hotel Management

Oct 7, 2020 by mgt

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Management

About the Embassy Suites Houston - Energy Corridor

Location 11730 Katy Freeway, Houston, TX 77079

Property Features

Embassy Suites Houston - Energy Corridor offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi and wired Internet. Business amenities include a 24-hour business center and a meeting room. Event space at this aparthotel measures 11000 square feet (1022 square meters) and includes conference space. A terrace, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites Houston - Energy Corridor. A free area shuttle within 5 mi is available. Free self parking is available. Smoking is allowed in designated areas at this 3.5-star Houston aparthotel.

  • 1 building
  • 216 guestrooms or units
  • 14 levels
  • 11000 sq ft of conference space
  • 1022 sq m of conference space
  • Built in 2009
  • To-go breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Wedding services available
  • Convenience store
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of living rooms
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free area shuttle within 5 mi
  • Parking: Free self parking

Room Amenities

Embassy Suites Houston - Energy Corridor offers 216 accommodations with safes and coffee/tea makers. Accommodations are furnished with queen sofa beds. Beds feature pillowtop mattresses. 49-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Separate bedroom
  • Pillowtop beds
  • Pull-out sofa bed
  • In-room dining (limited hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 7:00 AM to 9:00 AM. The aparthotel hosts a free manager's reception daily.

Embassy Suites Houston - Energy Corridor has a restaurant serving breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton). This property affirms that it adheres to the cleaning and disinfection practices of WELL Health-Safety Rating (IWBI) and SafeStay (AHLA - USA).

  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Embassy Suites Hotel Houston Energy Corridor
  • Embassy Suites Houston Energy Corridor
  • Embassy Suites Houston Energy Corridor Hotel
  • Embassy Suites Houston - Energy Corridor Hotel Houston
  • Embassy Suites Energy Corridor Hotel
  • Embassy Suites Energy Corridor
  • Embassy Suites Houston Energy Corridor
  • Embassy Suites Houston - Energy Corridor Houston
  • Embassy Suites Houston - Energy Corridor Aparthotel
  • Embassy Suites Houston - Energy Corridor Aparthotel Houston

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.