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4.4 out of 5

"All positive! Great place to stay!!! No complaints! Convenient location and friendly staff " More

By a verified traveler on Tue 18 Jul 2017

Hotel Description

3.5-star hotel near Memorial Park

Heart of Houston

Your stay at this Memorial hotel places you within 3 miles (5 km) of Memorial Park and Houston Arboretum and Nature Center. Karbach Brewing and Uptown Park are also within 3 miles (5 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 207 guestrooms offer free WiFi and free wired Internet, as well as LCD TVs with cable channels. Room service, hydromassage showerheads, and coffee/tea makers are also available.

Superior Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
$71* Per night/room Sep 2 - Sep 3

Room, 1 King Bed, Accessible, Bathtub (Mobility)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Bathtub (Mobility)

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Crowne Plaza Houston Galleria Area ratings based on 10 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Crowne Plaza Houston Galleria Area

Everyone (7) Family (2)
4 out of 5
Everything was clean and looked well maintained. I would definitely stay again!

Posted by on Mar 27, 2019

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Comment from Hotel Management

Apr 1, 2019 by Ravi D

Thanks for the great review.

5 out of 5

Crown royal did not disappoint! Loved my stay!

All positive! Great place to stay!!! No complaints! Convenient location and friendly staff

Posted by on Jul 18, 2017

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Comment from Hotel Management

Jul 20, 2017 by Guest Service Representative

Thank you for the great feedback!

5 out of 5

Nice hotel!

Good experience. A little disappointed that room didn't have refrigerator or microwave. Need to read room amenities more thoroughly. But honestly first hotel I've stayed in long time that didn't have.

Posted by , from Fl on Jul 18, 2017

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Comment from Hotel Management

Jul 20, 2017 by Guest Service Representative

I am sorry for not having refrigerator or microwave in the King / Queen bed rooms. We hope to have a chance to serve you again.

5 out of 5

Clean, quiet hotel.

I was able to rest well and be very close to amenities.

Posted by , from Henderson, TX on Jun 5, 2017

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Comment from Hotel Management

Jul 3, 2017 by Crowne Plaza Management

Thank you for your feedback!

1 out of 5

BED BUGS!!! DO NOT STAY HERE!

This was a medical trip to Houston for appointment at MD Anderson. This was my 24th visit to Houston over the past 2 years. I have stayed at many hotels in Downtown area, the Medical District and the Galleria Area! This was THE WORST hotel I have stayed at. I was completely oblivious to "what" bed bug excretion "looked like". When my mom and I arrived for a late night check in, I pulled the bed covers back and there were black spots on sheets. There was no chair at the desk, no bath robes (as stated in the amenities), and the room looked and felt old and dirty. We were moved another room (#302). This room seemed a little better, no staining on the sheets but there was NO cover to the ice bucket, and again NO bathrobes. I returned the next morning to the desk to complain about the "lack of these items" in my room and felt the hotel was not Of quality for the price I was paying. It was dusty around the carpets edges, poor attention to details, the fabrics were dingy-looking in both the rooms and lobby area, no refrigerators available unless you stay in a suite. The desk attendant moved me to a suite with no extra charge bc I also wanted to have a refrigerator in my room and was completely unsatisfied with issues I had encountered thus far. I had to move my mom AGAIN (#602). This room was still not quality, the arm of the desk chair peeling, dusty around edges of carpets, furniture looks "tired", scratches, chipped paint. On our last night, my mom noticed "bites" on her leg.

Posted by , from B on Jan 25, 2017

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5 out of 5

Best Available for the Price

Crown Plaza is a modern clean facility with very friendly and helpful staff. The room was immaculately clean and the bed was exceptionally comfortable. The hotel has a free shuttle service within a 5 mile radius and nearly anything you want to do is within that zone. In addition to the on site modern fitness center, your room key gives you free access to a large fitness club across the street. Room sevice was very fast, our orders were perfect and the man delivering our meals was the perfect server and getleman. All this for UNDER $100. We will return again and again!

Posted by , from New Boston, TX on May 1, 2016

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5 out of 5

Very comfortable.

it's a good place to stay..............................................................................................

Posted by on Nov 29, 2015

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5 out of 5

Came in for the weekend great location

Friendly staff Very welcoming Parking is great especially being that close to the galleria area

Posted by on Mar 25, 2015

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4 out of 5

Good place

Nice beds, clean place, 24hr business center helped. Small complaints, directly on the highway (but sound is VERY minimal if any), no free breakfast ... the elevators acted up while there. One was shut down for repairs shortly afterwards. No micro in room. And, what's up with the coffee-maker in the bathroom!? lol

Posted by , from Dallas, TX on Jul 6, 2013

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5 out of 5

Very nice hotel!!

Great hotel! Very nice! Hotel staff was very helpful and nice. Rooms are very comfortable and nice. Great location

Posted by , from Houston, TX on May 30, 2013

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About the Crowne Plaza Houston Galleria Area

Location 7611 Katy Fwy, Houston, TX 77024

Property Features

Crowne Plaza Houston Galleria Area offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite 24-hour business center. Event space at this hotel measures 14000 square feet (1301 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Crowne Plaza Houston Galleria Area. Free self parking is available. This 3.5-star Houston hotel is smoke free.

  • 1 building
  • 207 guestrooms or units
  • 6 levels
  • 14000 sq ft of conference space
  • 1301 sq m of conference space
  • Built in 2012
  • Dining venue
  • Bar or lounge
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Houston, TX (HOU-William P. Hobby) (28.5 km / 17.7 mi)
  • Parking: Free self parking

Room Amenities

Crowne Plaza Houston Galleria Area offers 207 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs with hydromassage showerheads, bathrobes, complimentary toiletries, and hair dryers. This Houston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Bathtub
  • Hydromassage showerhead
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy buffet breakfast for a fee.

7611 Bistro & Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 2 and USD 16 per person (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

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You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.