Skip to main content
Beginning of main content

"All was well except the rooms odor. The room was very musky as if the room had been a smoking room at some point. Even with the air conditioner on, i ... " More

By a verified traveler on Sun 19 May 2019

Enter dates to see availability

Hotel Description

Houston hotel, connected to a shopping center in Greater Fondren Southwest area

In suburbs

Your stay at this Greater Fondren Southwest hotel places you within 3 miles (5 km) of Westwood Golf Club and Stafford Centre. Houston Baptist University and Westheimer Rd are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like on-the-go breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 80 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Other amenities include premium bedding, coffee/tea makers, and free weekday newspapers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$52* Per night/room Nov 10 - Nov 11

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking (Efficiency)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn & Suites SW Houston Sugarland ratings based on 7 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Comfort Inn & Suites SW Houston Sugarland

Everyone (5) Family (2)
2 out of 5

Posted by on Jun 2, 2020

Was this review helpful to you?
Comment from Hotel Management

Jul 6, 2020 by gm

thank you for your stay

4 out of 5
All was well except the rooms odor. The room was very musky as if the room had been a smoking room at some point. Even with the air conditioner on, it had a distinctive smell every time you entered the room. The carpets in the hallways definitely need to be replaced. I probably wont return to this property for this reason.

Posted by on May 19, 2019

Was this review helpful to you?
Comment from Hotel Management

May 23, 2019 by GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

5 out of 5
Excellent customer service, clean beds, no room issues

Posted by on Feb 21, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 26, 2019 by GM

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon! Sincerely,

3 out of 5

Posted by on Dec 13, 2018

Was this review helpful to you?
Comment from Hotel Management

Jan 9, 2019 by GM

Thank you for your review

4 out of 5
Room was clean, breakfast could've been better. Front desk staff was ok, needed better communication.

Posted by , from Tenn on Nov 26, 2018

Was this review helpful to you?
Comment from Hotel Management

Jan 9, 2019 by GM

We're sorry you were unhappy. we'll work hard to fix the issue you experienced. Thanks for letting us know.

2 out of 5
Breakfast, gym, snacks were limited in selections. Indoor pool outdated and unattractive. Staff rarely visible at front desk. Room phone inoperative all week. Chair in room very outdated.

Posted by , from Pittsburgh PA on Oct 29, 2018

Was this review helpful to you?
1 out of 5

HORRIBLE

The 15 people we had we will NEVER NEVER STAY AT ANOTHER COMFORT INN AGAIN I THINK THE HEADQUARTERS OF THIS COMPANY NEED TO STEP UP AND MAKE THINGS RIGHT WITH THE 6 ROOMS WE HAD AND MAKE STUFF RIGHT! I will be contacting HEADQUARTERS AND SPEAKING WITH WHO EVER I NEED TO ABOUT THIS SITUATION!

Posted by , from Houston Tx on Mar 17, 2018

Was this review helpful to you?
Comment from Hotel Management

Apr 6, 2018 by GM

On behalf of our whole team, I would like to apologize from bottom of my heart. We ensure you that, Every one involved in operation was shown and made aware of the issues you faced and have been reprimanded accordingly. We here at comfort suites once again would like to apologize.

About the Comfort Inn & Suites SW Houston Sugarland

Location 11050 Southwest Fwy, Houston, TX 77074

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn & Suites SW Houston Sugarland offers its guests an outdoor pool and a fitness center. There's a snack bar/deli on site. Free breakfast is available daily. WiFi is free in public spaces. There's an onsite business center. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Comfort Inn & Suites SW Houston Sugarland. Free self parking is available.

  • 80 guestrooms or units
  • To-go breakfast (free)
  • Deli
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • Microwave in a common area

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites SW Houston Sugarland offers 80 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Guests can make use of the in-room refrigerators and microwaves. This Houston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

  • Flat-screen television
  • Digital channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6:00 AM to 9:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, and cash

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; masks are required in public areas. Contactless check-in and contactless check-out are available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • Comfort Inn Hotel Houston
  • Comfort Inn Houston
  • Comfort Inn & Suites SW Houston Sugarland Hotel
  • Comfort Inn & Suites SW Houston Sugarland Houston
  • Comfort Inn & Suites SW Houston Sugarland Hotel Houston
url importing http://www.travelocity.com/Houston-Hotels-Comfort-Inn-&-Suites-SW-Houston-Sugarland.h285367-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Houston-Hotels-Comfort-Inn-&-Suites-SW-Houston-Sugarland.h285367-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Houston-Hotels-Comfort-Inn-&-Suites-SW-Houston-Sugarland.h285367-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.