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Solterra Resort 5 Bedroom Home with Pool (1604)

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Outdoor pool, sun loungers
Exterior
Smart TV, foosball, table tennis
Fridge, microwave, oven, stovetop
Interior

Reviews

7.4 out of 10
Good

Entire home

5 bedrooms5 bathroomsSleeps 102800 sq ft

Popular amenities

  • Parking available
  • Dryer
  • Washer
  • Hot Tub
  • Barbecue grill

Explore the area

Map
Davenport, FL
  • Reunion Resort Golf Course
    ‪11 min drive‬
  • ChampionsGate Golf Club
    ‪13 min drive‬
  • Mystic Dunes Golf Club
    ‪16 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪45 min drive‬

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About the neighborhood

Davenport

Loughman stay.Your stay at this Loughman vacation home places you within 3 miles (5 km) of Providence Golf Club and Ridgewood Lakes Golf and Country Club. Lewis W Mathews Memorial Sports Complex and True Blue Winery are also within 6 miles (10 km).
View more Vacation Homes in DavenportOpens in a new window

What's nearby

  • Reunion Resort Golf Course - 11 min drive - 7.6 miles
  • ChampionsGate Golf Club - 13 min drive - 8.2 miles
  • Mystic Dunes Golf Club - 16 min drive - 11.6 miles
  • ESPN Wide World of Sports Complex - 20 min drive - 14.4 miles
  • Disney's Animal Kingdom® Theme Park - 23 min drive - 15.9 miles

Getting around

  • Kissimmee Station - 22 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 23 min drive

Restaurants

  • ‪Starbucks - ‬11 min drive
  • ‪McDonald's - ‬11 min drive
  • ‪Starbucks - ‬12 min drive
  • ‪Burger King - ‬6 min drive
  • ‪Taco Bell - ‬11 min drive

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Solterra Resort 5 Bedroom Home with Pool (1604)

UNIQUE 5 BEDROOM HOME WITH PRIVATE POOL, GAME ROOM, & SPA!!

Feel the privacy in this 5-bedroom, 4.5-bathroom house located at the amazing Solterra Resort!
Our property has all the equipment to provide your family with the comfort of home while on vacation!
There is an open and Full-size kitchen with cookware, stainless steel appliances, refrigerator, dishwasher and also a washer and dryer.
You'll be spoiled with two spacious living space, each bedroom has it own Flat-Screen TV inside plus the game room with table tennis and foosball to have some extra hours of fun!!
Outside you find a large patio with bbq grill and a great private pool with Spa to enjoy on sunny days!!

Choose this great home and spend a pleasant holiday time!

Location: Solterra Resort, Davenport, Disney Area

Overview:

5 Bedrooms
4.5 Bathrooms
Pool, spa, and Grill
Master Suite with King size bed
Flat-screen TV’s
Fully equipped Kitchen
Washer and Dryer
Hairdryer
Iron
Free High-Speed Wifi
ROKU TV
Linens and Towels provided
Bedding: 2 Kings, 6 Twins
Accommodate up to 10 guests
Floor Area: 2800 sq ft

Configuration

Downstairs:

Dining room
Fully equipped kitchen and breakfast bar
Pool, Spa and Patio area with Grill
Living room, Flat Screen TV
Bedroom #1: Suite with a King size bed and flat-screen TV
Bathroom #1: Separated shower, tub and dual sink, (opens into King bedroom and the patio area)
Garage converted into Game Room
Laundry: Washer and Dryer
Lavatory

Upstairs:

Bedroom #2: Suite with 2 Twin beds and Flat-screen TV
Bathroom #2 (Jack and Jill): Bathtub
Bedroom #3 : Suite with 2 Twin beds and Flat-screen TV
Family Room with big Flat-screen TV
Bedroom #4: Two Twin beds and Flat-screen TV
Bathroom #3 (Shared): Bathtub
Bedroom #5: Master Suite with a King size bed and flat-screen TV
Bathroom #4 : Master bath with a separated shower, tub and dual sink

The Resort and neighborhood

Solterra Resort provides maximum style and value, carefully crafted to exceed expectations.
The Resort has a communal clubhouse open to all guests with its own large pool area with an awesome water slide, hot tub, and a lot of sun loungers for everyone to enjoy the sunshine.
You can always get a break from the hot Florida sun outside in the large covered lounge area with outdoor TV’s and tables.
Solterra Resort also features an air-conditioned clubhouse, gym, lounge with comfy sofas, playground area, Tennis courts (you will need your own balls and racket), and beach volleyball.
Close to shops, supermarkets, restaurants and 30 minutes from Orlando International Airport.
*Note: Guests who wish to utilize the Amenities, a Leisure Patron Amenity Access Fee will be charged at the clubhouse front desk when guests check in. It costs $35 per house/ per stay.



EXTRAS:
CHECK-IN: 4 pm
CHECK OUT: 10 am

Minimum Age: Party Leader must be 21 years old or over to have a booking confirmed.

AFTER BOOKING:

Our registration process is 100% online, for your convenience. Upon booking your reservation, our Reservation Team will forward a copy of a Registration Agreement for your review and signature. Once we are in receipt of your signed Registration along with a copy of your photo ID and Credit Card, your booking will be confirmed and check-in instructions will be e-mailed to you 24hr prior to check with complete access to your vacation rental so that you can head directly to the property. Failure to provide the required documentation will result in cancellation of your booking.

Receipt of check-in instructions will be required in order for you to access your property, so in the event you have not received them, please be certain to contact us to advise.

Optional Extras:

Pool and/or spa Heating is offered upon availability for $ 50 per day plus tax, with a 3-days minimum. Please be certain to advise us if you require pool heat upon booking your reservation or at least 72 hours prior to check-in.

Propane for use with the BBQ grill is not provided, but refillable propane tanks are available upon request.

The ACO Vacation Home team is available 24/7 to answer any questions or concerns you may have.

HOUSEHOLD STARTER SUPPLIES:
For your convenience, we provide the following items so you and your family can get settled in without worrying about it upon arrival. But keep in mind we do not replace the supplies.
*1 Paper Towel Roll, 1 Trash Bag per Trash Can, 1 Toiletry Kit Per Bathroom (Small Bar Soap, shampoo, and conditioner), 1 Toilet Paper Roll per Bathroom, 1 Dish Sponge, 1 Dish detergent, and 1 Laundry Soap

Book now and enjoy this beautiful home!
Please check your e-mail for arrival instructions once the reservation process is complete.

Property manager

ACO Vacation Homes

Languages

English, Portuguese, Spanish

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☀️ Disney Area | Solterra Resort. 5 Bed 4.5 Bath with Private Pool⛱

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  • Kitchen
  • Washer
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4.8 out of 5, Exceptional, 23 reviews
☀️ Disney Area | Solterra Resort. 5 Bed 4.5 Bath with Private Pool⛱

Property amenities

Pool/Spa

  • Communal pool
  • Hot tub
  • Outdoor pool
  • Pool loungers
  • Private pool

Internet

  • Available in the house: Free WiFi

Parking and transportation

  • Onsite parking options include a garage

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • 5 bedrooms
  • Bedsheets provided

Bathroom

  • 4.5 bathrooms
  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • Games
  • Smart TV

Outdoor areas

  • Barbecue grill
  • Patio

Laundry

  • Laundry facilities
  • Washer/dryer

Work spaces

  • Desk

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoking not allowed

Services and conveniences

  • Iron/ironing board

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • Unit size: 2,800 square feet

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM

Special check-in instructions

You will receive an email from the host with check-in and check-out instructions

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is managed through our partner, Vrbo. You will receive an email from Vrbo with a link to a Vrbo account, where you can change or cancel your reservation
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, and a smoke detector in each accommodation.

Property Registration Number DWE6314593

Property is also known as

ACO Premium 5 Bd w/ Pool SPA & Game Room House
ACO Premium 5 Bd w/ Pool SPA & Game Room
ACO Premium - 5 Bd w/ Pool, SPA and Game Room Davenport
ACO Premium 5 Bd
ACO Premium 5 Bd House
Aco 5 Bd W Pool & Game Room
Solterra Resort 5 Bedroom Vacation Home With Pool
ACO Solterra Resort 5 Bedroom Vacation Home With Pool
2547335

Frequently asked questions

How close is Solterra Resort 5 Bedroom Home with Pool (1604) to the airport?

This vacation home is 15.8 mi (23-min drive) away from the Kissimmee, FL (ISM-Kissimmee Gateway) airport, the closest popular airport to the property.

Does Solterra Resort 5 Bedroom Home with Pool (1604) have an airport shuttle?

Airport shuttle services are not available at this vacation home.

How close is Solterra Resort 5 Bedroom Home with Pool (1604) to the beach?

This vacation home is 16 mi (30-min drive) from Melt-Away Bay and 17.9 mi (30-min drive) from Hideaway Bay. Don't forget your sunscreen!

Does Solterra Resort 5 Bedroom Home with Pool (1604) offer free breakfast?

This vacation home does not offer free breakfast.

Is there a casino at Solterra Resort 5 Bedroom Home with Pool (1604)?

No, there is no casino at this vacation home.

What time is check-in at Solterra Resort 5 Bedroom Home with Pool (1604)?

Check-in begins at 4:00 PM.

Is there free parking at Solterra Resort 5 Bedroom Home with Pool (1604)?

Free parking is not available at this vacation home.

Does Solterra Resort 5 Bedroom Home with Pool (1604) have a pool?

This vacation home features an outdoor pool.

Does Solterra Resort 5 Bedroom Home with Pool (1604) have a spa?

There are no spa services available at this vacation home.

How close is Solterra Resort 5 Bedroom Home with Pool (1604) to downtown Davenport?

This vacation home is 3.2 mi away from Davenport.

Solterra Resort 5 Bedroom Home with Pool (1604) Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 26 reviews
Rating 8 - Good. 7 out of 26 reviews
Rating 6 - Okay. 3 out of 26 reviews
Rating 4 - Poor. 2 out of 26 reviews
Rating 2 - Terrible. 4 out of 26 reviews

7.2/10

Cleanliness

Reviews

10/10 Excellent

Tammy H., Buford, Georgia

Liked: Cleanliness

Best Vacation Rental yet!!!!!

We absolutely Loved this property. It was very clean. It had an abundance of dishes and pots and pans. which is typically not the case. The pool was perfect and the jets for the jacuzi were awesome for my back. We loved the neighborhood and the community pool was amazing. The kids loved it and we loved the club house restaurant. We will definately stay here again.!!!!!!
Stayed 6 nights in Mar 2024

10/10 Excellent

Elliott W.

Liked: Cleanliness

Goals

It's a beautiful property to view, but even better to stay in...
Stayed 4 nights in Mar 2024

6/10 Okay

Ronald P.

Disliked: Cleanliness

Disappointing

Was very disappointed with this place. Our family has been going to Florida for the past 15 years and this is the worst experience I have had. This house is rundown. Toilet paper holders falling off the wall, towel holders torn off the wall with one end still hanging and excessive wear and tear. Majorly needs a paint job. Bathroom walls were filthy and curtains going to back pool deck were full of some food. Games room didn’t have anything that wasn’t broken. 6 pool sticks that were all broken and paddles for table tennis was broken. The thing that made me most angry was the pool and pool deck. Pool deck was extremely dirty and light wasn’t working in spa. After first night I paid for pool head because the spa was cool night time. Only to find out the spa wasn’t working correctly and continued to be cold and low water level for the next few nights. Got there on Monday and spa wasn’t fixed until Friday and they would not even refund the pool heat for those days. This house get a 2 out of 5 rating from me. Never again will I book this house or book any house with the same property manager
Stayed 9 nights in Jul 2023

10/10 Excellent

Christine S.

Liked: Cleanliness

Group Trip

Perfect for our group of 8 to stay comfortably safe and within our budget.
Stayed 4 nights in Jul 2023

10/10 Excellent

Sarah-Leen M.

Liked: Cleanliness

Great

The house was the same as a pictures. The rooms are actually bigger than what it shows in the picture and that really surprising the pool heating was a little bit confusing because it wasn’t completely hot for the first day that we got there but it did warm water for the next two days, the hot tub was great. We did have some complications with the back sliding door but we contacted maintenance and everything was fixed. The game room was really fun. We had fun playing pool. There was no issue. We had clean towels and clean bedsheets. We will definitely come back to this house or use ACO housing for other vacation stays the only issue that I wanna point out was that the lock in the front door was a little bit complicated to get into at first because we had to pull the door forward then put in the code and push it and pull it. It was a little confusing other than that everything was great.
Stayed 3 nights in May 2023

10/10 Excellent

JORDAN K.

Liked: Cleanliness

Great

Awesome
Stayed 7 nights in May 2023

10/10 Excellent

Heidi G.

Liked: Cleanliness

Review

We had a blast and spent the whole weekend in the pool.
Stayed 2 nights in Apr 2023

8/10 Good

Ana M.

Girls trip

Just needs a few upgrades in furniture/mattress but overall great stay!!! communication was awesome
Stayed 4 nights in Mar 2023

8/10 Good

Robert A.

Liked: Cleanliness

Great area

House was clean only a few spots that needed cleaned. Pool area was nice but had no child safty screen. Couch in downstairs area needs replaced cant sit on it at all. Had to replace coffee maker and fix pool table. Only other thing was people doing outside work started around 7am which was annoying. Otherwise nice place to stay.
Stayed 5 nights in Mar 2023

4/10 Poor

Edward B.

Needs to be updated

Problem With a/c , bed were bad gives u pain in back. Needs a lot of update to house
Stayed 7 nights in Feb 2023

10/10 Excellent

Tina R.

Liked: Cleanliness

Family Vacation

Great property for our family getaway. A little further away from the parks than we anticipated, but the area is nice. Pool warmed up by the second day and we enjoyed spending wikis little time together. Best equipped kitchen we have ever experienced! Everything you could need! Could use some pool towels though. Overall a wonderful spot!!
Stayed 5 nights in Feb 2023

10/10 Excellent

Janice M.

Liked: Cleanliness

Great Vacation!

We enjoyed everything this property had to offer. From the heated pool which was perfect temperature to the spacious house. We will deff book this property again!
Stayed 7 nights in Feb 2023

10/10 Excellent

Karen G.

Liked: Cleanliness

Karen and Yves Germain stayed Dec 23-26

Dec23,2022 My family and stayed at this location and the house was in great condition. There was a leak in the kitchen from the sink which was minor. But the owner send someone immediately to fix it. Overall the house was in great condition and clean. We will use the company and this house if needed again. Thanks again for the stay.
Stayed 3 nights in Dec 2022

8/10 Good

Thiago G.

Liked: Cleanliness

Do not waste your money asking to heat the pool

Overall the house was good. The only thing that got us upset was the pool. We paid to get it heated for 3 days and we were only able to use it on the last day. The water was still very cold on the first two days. It was a waste of money!
Stayed 4 nights in Dec 2022

6/10 Okay

Gina B.

Need improvement and updates

There was plenty of room for everyone. The furniture needs to be updated and there was a black stain on the stairs that need to clean. Also, none of the TVs work in the bedrooms upstairs or the upstair loft. Please repair or give better instructions on how to use them. Some TVs had Roko, but the remote did not work. There are no dish towels or dish rags to wash the dishes by hand. There was also no face cloths only hand towels. Most people don't even use hand towels. Please update your family room couch it is sinking and has no support.
Stayed 3 nights in Nov 2022

6/10 Okay

Patricia A.

Disliked: Cleanliness

Ok, not great.

Very spacious house but mattresses were horrible, all of them, everyone complained of back aches. Living room couch is very worn out, the cushions sink. Walls are dirty and house needs to be painted. Kitchen was dirty, pool and jacuzzi were dirty as well. Dining chairs are very flimsy and need to be screwed on tight. House is great for a big family but it needs some up keeping.
Stayed 4 nights in Jul 2022

8/10 Good

Latisha B.

Liked: Cleanliness

Nice House

This was a very nice home , just needs some updating .
Stayed 4 nights in Jun 2022

10/10 Excellent

Mallory U.

Liked: Cleanliness

Nice

Nice property.
Stayed 2 nights in Mar 2022

4/10 Poor

Kendrick P.

Needs a-lot of attention

The house was beautiful. The property was nice . But the furniture needs an update. The downstairs couch is terrible the one that’s sitting in front of the TV .It needs to be upgraded . the mattresses in the master bedroom downstairs and upstairs need upgraded. We slept upstairs because the bedroom downstairs didn’t have any blankets. The only TV that we could get to work was downstairs . None of the other TVs would work. There were no washcloths and no dish towels. The shower door in downstairs Master bedroom is swinging. . This house needs a total upgrade. I was not happy.
Stayed 3 nights in Mar 2022

2/10 Terrible

Kenia F., Cutler Bay

Disliked: Cleanliness

Not up to par for rental

Unfortunately, I chose to book this house for R&R for MLK weekend. We were all very disappointed with the house as it needs some major TLC. The furniture needs to be replaced in the living room, dining room, and most of the mattresses (including the two masters). The stove was dirty, no soap amenities in any of the bathrooms or kitchen, no response to turning the heat in the pool/jacuzzi so we could not use them at all (left a message that was not answered), the carpet need shampooing and the walls need to be painted. Our registration information had the wrong Club House code and the wrong WI information. The TV in the livingroom and play area upstairs blank out every minute so you cannot watch a show. Could not find the right working remote control for the master's TV. We found a soiled blanket left from a previous visit (soiled with vomit or something else). We did not have enough blankets or towels (2 pool towels). No soap for the washer. The management company needs to do a walk-through of this property before releasing it as a rentable property. The lazy river was closed Sun/Monday so the kids did not have much to do. We checked out a day earlier, as there was no point in staying one more night after all the inconveniences. The house has good bones with the right investment in painting, furniture and cleaning company (placing the right amenities for the group).
Stayed 4 nights in Jan 2022

8/10 Good

Rachael D.

Nice family home

We had a great time while here. But the pool could have been cleaned. It was cloudy the first day and only got worse. They also did not provide any washcloths, trash bags, or cleaning supplies. We had to go purchase all of that for our stay. I don’t know if that is normal but we ha e never had to do that before and we have stayed at several other homes. The house was clean overall except for the carpets and the downstairs furniture. It could definitely use a good cleaning. The pillows on the couch smelled like spoiled milk.
Stayed 4 nights in Aug 2021

2/10 Terrible

Juanita L.

Disliked: Cleanliness

Horrible!

I actually did not end up staying the full time, we left immediately because the home was filthy in no shape for a toddler to be in ESPECIALLY during a pandemic in a hot spot like Florida. The fridge was leaking, the beds were old and dusty, the carpet was black from how dirty it was all throughout the house, the vents looked like they weren’t dusted in months, the pool was greasy I didn’t allow anyone to get in that. I wouldn’t mind if the management actually cared to pick up my calls or answer my requests maybe would have sent a cleaning crew again and a pool cleaner but no. Instead they hung up my calls when I called, they claimed they never received all the pictures I was sending. So yes, we checked out immediately.
Stayed 5 nights in Jul 2021

2/10 Terrible

Megan S.

Disliked: Cleanliness

False Advertisement

If we could rate this place a 0, we would. We were scheduled to stay for 2 weeks. From the moment we walked in, the home was filthy yet the "cleaners" had just left. The walls were filthy, with stains all over the rugs, carpets, upholstery on the island chairs and couches!! The couch on the main level was completely unusable as when you sit down you sink into it so bad your legs hit the frame and you can feel the springs underneath from the pull out bed! I'm sure the photos on the listing were taken when the home was 1st purchased, but its obvious the management company has not been there since! The game room was a joke. There was no Foosball ball for the foosball table, 4 of the 6 pool sticks were broke, no chalk, and the pool rack was completely busted. The garage door was also padlocked shut and we were told we could not open it. Games were in the garage, so was the laundry, so it was very strong scented and hot/humid! Cardboard box and and old rolled up carpet were also on the garage floor that no one ever removed. Both king beds were VERY uncomfortable and loud. You could not even sit on the edge without sounding like a whoopie cushion!! Also upon arrival, the hot tub was NOT heated. ACO informed us that we needed to pay for the "heat" to be turned on. No where in the listing did it mention the hot tub not being heated, only the pool. The pool and hot tub were very dirty, the jets didn't work properly on the hot tub and the water level was very low. The screened area around the pool has several large holes, making it very easy for critters to be walking around it, along with their feces! The pool deck was filthy! A pool technician was sent out and informed us the pump to the hot tub was broken and would need another technician, another day to come fix it. This was now going onto day 3 of our vacation! We were very dissapointed as we were very much looking forward to this vacation with our family! ACO advertised 24/7 customer care which was also a lie! In the end, VRBO ended up relocating us and filing a formal complaint to ACO, in which we had to pack everything up and move to a townhome for 48 hours, and then to a final destination! So much for a stress free family vacation! This ruined an entire week of our Florida vacation! This home was no where near what it looked like online! Completely falsely advertised yet no one seemed to care! STILL waiting to hear about a refund, as this is completely unacceptable!
Stayed 14 nights in Feb 2020

8/10 Good

peter d.

Liked: Cleanliness

Nice

Missing some fun amenities (Foosball etc) and the home was worn a tad (missing blinds in living room), but clubhouse was great and overall thumbs up from our 2 families of 10 total staying in the home.
Stayed 2 nights in May 2019

2/10 Terrible

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I would never book with this company again!!

Ive vacationed in Florida since I was 8 with family and I am now 26 with my own family and I must say that this company and home was the worst experience I’ve ever had! I called days before our check in date to make sure that everything was going to run smoothly when my family and I arrived from Atlanta. I emailed the company to ask about having our pool heat and hot tub heated on feb 6th no one responded! and my trip was not until feb 22nd that’s more than enough days for someone to reach back out or at least respond to my email! I called the company a day before arrival to make sure we would not have any issues with the gate code or having our pool heated . The woman on the phone stated that she did not have the answers to those questions and would be putting in a request to have someone to call me NO ONE EVER CALLED . The company did not answer the phone until I called over 30 times . Once I finally got some one on the phone she stated that it would be another 200 dollars to have pool heat BUT the contract said 40 dollars, She also stated that I should have asked sooner when I explained to her that I made the request when booking in a message she didn’t seem to care and continued to tell me it would take a day for it to heat and since my stay wouldn’t be too long I should go with out what I requested! She did mention the hot tub in the neighborhood but we wanted the one that we paid for in our house! We chose this house because of the hot tub and to not it have was disappointing! The house was nice but the walls almost every where had marks on the walls,the master bedroom had stains on the chair in front of the bed there are a few thing outdated in the home. The cleaning crew could do a better job! We also had trouble opening the door they should have clear instructions my family and I were outside for 45 minutes trying to figure out how to get into the house! I called the company 20more times someone finally answered to help get the door open ! You all should really consider having a new company answering those phones!
Stayed 2 nights in Feb 2019