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Aloft Orlando Downtown

3-star property
500 South Orange Avenue, Orlando, FL 1-855-201-7819
4.4 out of 5
Excellent!
See all 14 travelocity Reviews

"We loved having a rescue dog in the lobby and we did consider the possibility of adopting but ultimately decided against it. The hotel was clean and w ... " More

By a verified traveler on Thu 24 Aug 2023

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Hotel Description

3-star hotel near Amway Center

City center stay

With a stay at this Downtown Orlando hotel, you'll be within half a mile (1 km) of Amway Center and 2 miles (3 km) of Camping World Stadium. Also within 9 miles (15 km) are Florida Mall and Universal Orlando Resort.

Dining, fitness center

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Enjoy the gym and perks like free WiFi. Valet parking, a 24-hour business center, and limo/town car service are also offered.

aloft, Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$156* Per night/room Oct 8 - Oct 9

Suite, 2 Queen Beds, Non Smoking, Corner

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

aloft, Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Aloft Orlando Downtown ratings based on 14 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Aloft Orlando Downtown

Everyone (11) Family (2)
5 out of 5

Posted by on Aug 28, 2023

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Comment from Hotel Management

Sep 1, 2023 by Samantha

Dear Cindi,Thank you for sharing your experience at Aloft Orlando Downtown.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the entire team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

5 out of 5
We loved having a rescue dog in the lobby and we did consider the possibility of adopting but ultimately decided against it. The hotel was clean and well stocked with amenities. The staff was very friendly and accommodating, all of whom we encountered. We did suggest that the room have 2 soft chairs to sit in and the doors were spring loaded and heavy so they would slam. We did enjoy the stay and we will definitely book at ALoft in the future.

Posted by on Aug 24, 2023

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Comment from Hotel Management

Aug 31, 2023 by Thomas

We are very happy to see you enjoyed your stay with us, and we look forward to seeing you in the future.We have good news, Daisy was adopted and is now enjoying her furever home.We work with a local pet rescue group, so the next time you visit there's a good chance we'll have a new dog you may want to adopt.Rest assured we will be brining up your suggestions about the chairs and the doors to our executive management team, and we appreciate you bringing this to our attention.

5 out of 5
B

Posted by on Jun 12, 2022

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Comment from Hotel Management

Jun 13, 2022 by Nathaly

Dear valued guest, Thank you for taking the time to leave a review of your stay at our property. We truly appreciate your feedback. We aim to uphold the best level of service possible for all of our guests and we are very happy to hear that you had a great stay.

4 out of 5
Arrived earlier than expected but the representative prepared a room for me anyway. Great quality stay for the cost.

Posted by on May 22, 2022

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Comment from Hotel Management

Jun 11, 2022 by Simcha

Dear Shawn, Thank you so much for taking the time to review your stay with us at Aloft Orlando Downtown. We are glad to hear you enjoyed your stay and quality of cost for the stay. We hope to welcome you back soon and earn a 10 out of 10 rating next time.

4 out of 5

Posted by , from CORTLANDT MANOR on Nov 10, 2021

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5 out of 5
Location was excellent and the staff was very accommodating

Posted by , from Palm Bay on Oct 18, 2021

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Comment from Hotel Management

Oct 18, 2021 by Nathaly

Hello Michael, that you for sharing your views on our hotel. We're happy to hear that you were treated with excellent customer service. We hope to see you back again soon!

5 out of 5

Posted by on Apr 16, 2021

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Comment from Hotel Management

Apr 26, 2021 by Shanice

Anonymous, thank you for the awesome rating! We hope you choose to stay with us the next time you are in the downtown Orlando area.

5 out of 5

Posted by on Mar 8, 2021

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Comment from Hotel Management

Apr 26, 2021 by Shanice

Anonymous, Thank you for the 5/5 star review! We hope you choose our property again the next time you travel to the downtown Orlando area

5 out of 5

Posted by on Feb 14, 2021

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Comment from Hotel Management

Feb 25, 2021 by Craig S.

Dear Anonymous, Thank you for the 5 out of 5 star rating. We hope you come back to visit us in the near future.

1 out of 5
Staff was not helpful. Didn't have hot water in the am shower. The front desk person basically said because I booked through Travelocity. Nothing could be done!

Posted by on Nov 30, 2019

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Comment from Hotel Management

Dec 2, 2019 by Alyx

Dear Anonymous, I appreciate you taking the time to communicate your honest feedback with our Team. I am so sorry to hear of your less than excellent experience. It is my understanding that one of our leadership team-members was able to reach out post-stay to rectify the situation. It is our hope that you will consider us the next time your travels find you in the Orlando area.

About the Aloft Orlando Downtown

Location 500 South Orange Avenue, Orlando, FL 32801

Property Features

Aloft Orlando Downtown offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, 9 meeting rooms, and coworking spaces. Event space at this hotel measures 8995 square feet (836 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and a garden are also featured at Aloft Orlando Downtown. For a fee, parking is available. This 3-star Orlando hotel is smoke free.

  • 118 guestrooms or units
  • 8995 sq ft of conference space
  • 836 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Pool or billiards table
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: Orlando Station (1.7 km / 1.1 mi)
  • Metro station: Church Street Station (0.4 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Aloft Orlando Downtown offers 118 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include showers and designer toiletries. This Orlando hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

  • Bathrooms are partially open
  • Pillowtop beds
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Safe
  • Designer toiletries
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy self-serve breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

W xyz(SM) bar - This bar serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Weight limit: 40 lbs per pet

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-serve breakfast: approximately USD 6.50–13.00 per person
  • Valet parking fee: USD 28 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Aloft Hotel Orlando Downtown
  • Aloft Orlando Downtown
  • Aloft Orlando Downtown Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.