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Hyatt House across from Universal Orlando Resort

3-star property
5940 Caravan Court, Orlando, FL 1-855-201-7819

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4.7 out of 5
Exceptional!
See all 6 Travelocity Reviews

"I understand there are Covid restrictions, but the free breakfast is an absolute disgrace. The place is running on a skeleton crew, and it almost feel ... " More

By a verified traveler on Wed 25 Nov 2020

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Hotel Description

3-star hotel near Orlando International Premium Outlets

In Orlando

Your stay at this Southwest Orlando hotel places you within 2 miles (3 km) of Orlando International Premium Outlets and Universal Studios Florida. Universal’s Volcano Bay and Mall at Millenia are also within 3 miles (5 km).

Free shuttle, breakfast

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and free perks like full breakfast and an area shuttle.

Free WiFi, refrigerators

Offering conveniences like refrigerators and microwaves, the 168 guestrooms also have free WiFi and flat-screen TVs. Other amenities include coffee/tea makers, hair dryers, and safes.

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Kitchen (2 Queen Beds with Sofa Bed, Specialty)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Room, 1 King Bed (Den)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Studio Suite, Kitchen (2 Queen Beds with Sofa Bed)

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Family Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 6 Max

Hyatt House across from Universal Orlando Resort ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt House across from Universal Orlando Resort

Everyone (3) Couples (2)
3 out of 5
I understand there are Covid restrictions, but the free breakfast is an absolute disgrace. The place is running on a skeleton crew, and it almost feels like they’re milking it to save money. There’s no reason to only put two towels in each room despite the fact that they aren’t cleaning the rooms daily. Also, charging for the parking lot ($15/night!) is an absolute ripoff. Every guest room should be allowed one car.

Posted by , from Brooklyn NY on Nov 25, 2020

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Comment from Hotel Management

Nov 25, 2020 by Rieke

Hello JB, Thank you for staying with us during you time in Orlando. Breakfast has changed due to the pandemic. The safety of our guests and team members is most important to us. I am sorry about your experience you have had at our hotel. I hope you will give us another chance and let us welcome you back soon.

5 out of 5
For the money, it was clean, spacious, close to everything in the area and the staff are very friendly.

Posted by on Oct 31, 2019

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Comment from Hotel Management

Nov 4, 2019 by BPignataro

Hello, Thank you so much for staying with us and thank you for saying such nice words about the hotel itself, our wonderful staff. We appreciate your feedback and it will be celebrated with the team. I hope we will have the pleasure to welcome you back to our hotel soon.

5 out of 5

Posted by on Jul 1, 2019

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Comment from Hotel Management

Jul 4, 2019 by Melanie Garcia

Hello: Thank You for staying with us during your visit to Orlando!

5 out of 5
I really enjoyed the staff and the house keeping! Our cleaning lady, Linda, was always on it! Room stayed stocked with linen, she washed the dishes, was friendly, etc. The young lady who checked us in Kierra was bubbly and had a great personality! She offered different amenities to me such as the hotel restaurant and surrounding places to eat. My first time staying at a Hyatt House but it certainly won't be my last!

Posted by on May 2, 2019

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Comment from Hotel Management

May 22, 2019 by Melanie Garcia

Thank you so much for your feedback. We are very happy to hear that you had an excellent experience. We hope that we will have the pleasure of hosting you again very soon.

5 out of 5
I like always the new hotels to stay, this one was perfecttt! I recomend!

Posted by , from Dominican Republic on Sep 12, 2018

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Comment from Hotel Management

Sep 16, 2018 by Robert Pignataro

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5 out of 5

Brand new hotel & location

Brand new hotel, Great location near Universal, good complementary breakfast, car parking availability and great service!!!!

Posted by , from Tampa, FL on Jul 7, 2018

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Comment from Hotel Management

Aug 4, 2018 by Robert Pignataro

Thanks for staying with us. We appreciate your feedback!

About the Hyatt House across from Universal Orlando Resort

Location 5940 Caravan Court, Orlando, FL 32819

Property Features

Hyatt House across from Universal Orlando Resort offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant and a coffee shop/café, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. A terrace, tour/ticket assistance, and barbecue grills are also featured at the business-friendly Hyatt House across from Universal Orlando Resort . Parking is available for a fee. This 3-star Orlando hotel is smoke free.

  • 168 guestrooms or units
  • 9 levels
  • 628 sq m of conference space
  • Built in 2018
  • Full breakfast (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Terrace
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Orlando International Airport (MCO) (21.2 km / 13.2 mi)
  • Property shuttles: Free area shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hyatt House across from Universal Orlando Resort offers 168 air-conditioned accommodations with safes and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

H Bar - This bar serves light fare only.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • UnionPay
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15.00 per day
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt House across Universal Orlando Resort
  • Hyatt House across Universal Resort
  • Hyatt House across Universal Orlando
  • Hyatt House across Universal
  • Hyatt House across from Universal Orlando Resort
  • Hyatt House across from Universal Orlando Resort
  • Hyatt House across from Universal Orlando Resort Hotel
  • Hyatt House across from Universal Orlando Resort Orlando
  • Hyatt House across from Universal Orlando Resort Hotel Orlando

You should know

  • Pool access available from 10 AM to 10 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.