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4.2 out of 5

"Property itself is nice. In a very busy area. Lots of noise. Needs to have some type of sound barriers from cars trucks as well as internally " More

By a verified traveler on Thu 23 Jan 2020

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Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$68* Per night/room Aug 9 - Aug 10

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Room, 2 Queen Beds, Non Smoking (Universal View)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed (Fitness)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Fitness)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Hotel Description

Family-friendly 4-star hotel near Universal Studios Florida™

In shopping district

Your stay at this Southwest Orlando hotel places you within 2 miles (3 km) of Universal Studios Florida™ and Orlando International Premium Outlets. Universal CityWalk™ and Fun Spot USA are also within 2 miles (3 km).

Dining options, 2 bars/lounges

This smoke-free hotel includes 2 restaurants, an outdoor pool, and a spa tub. Bring the family and enjoy the children's pool, free theme park shuttle, and arcade/game room. Relax with a drink at one of the 2 bars/lounges and get perks like free WiFi.

Free Internet, MP3 docks

Featuring conveniences like refrigerators and coffee/tea makers, the 742 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. MP3 docks, room service, and hair dryers are also available.

DoubleTree by Hilton at the Entrance to Universal Orlando ratings based on 42 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton at the Entrance to Universal Orlando

Everyone (25) Couples (5) Family (16)
2 out of 5
The hotel itself and staff were great. However to actually park at the hotel cost $23 additional to the hotel fee. Had i know this prior to booking, I would have selecteda different hotel.

Posted by on Jun 7, 2020

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Comment from Hotel Management

Jun 8, 2020 by Greg H

Thank you for staying with us. We appreciate the review. Please note that our parking prices are in line with other full service hotels in the Orlando market. Come back to stay again and be safe!

5 out of 5

Posted by on Feb 25, 2020

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Comment from Hotel Management

Feb 25, 2020 by Katherine R., Social Media/Executive Assistant

Thank you for the five-star rating. We appreciate it!

4 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 12, 2020 by Katherine R., Social Media/Executive Assistant

Thank you for rating our hotel. We appreciate your support.

3 out of 5
Property itself is nice. In a very busy area. Lots of noise. Needs to have some type of sound barriers from cars trucks as well as internally

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 28, 2020 by Katherine R., Executive Assistant

Thank you for your feedback. We will share your comments with our management team to see if there is a solution to the issue you mentioned.

5 out of 5
All the hotel staff have been super friendly and helpful, great location and the rooms are nice and clean. Will defenerly stay here again.

Posted by on Jan 13, 2020

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Comment from Hotel Management

Jan 13, 2020 by Katherine R., Executive Assistant

Thank you for the amazing review. We appreciate your support.

4 out of 5
I thought the people that worked at hotel was very friendly.the rooms could use an upgrade. The towels were small and not soft at all. The breakfast was to expensive so we ventured off the property.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by Katherine R., Executive Assistant

Thank you for the positive rating. We appreciate your feedback and will use your comments to help us improve our services.

4 out of 5

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by Katherine R., Executive Assistant

Thanks for the positive rating. We always appreciate the support.

5 out of 5
Great location and beautiful hotel. Very good service & amenities.

Posted by on Nov 19, 2019

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Comment from Hotel Management

Nov 20, 2019 by Katherine R., Executive Assistant

Thank you for the great review. We are happy you enjoyed your stay and our amenities. We look forward to welcoming you back in the near future.

5 out of 5
I like everything nice , clean, neart the park universal studio thanks 🙏

Posted by on Nov 4, 2019

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Comment from Hotel Management

Nov 4, 2019 by Katherine R.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

5 out of 5

Posted by on Oct 27, 2019

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Comment from Hotel Management

Oct 28, 2019 by Katherine R.

Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

About the DoubleTree by Hilton at the Entrance to Universal Orlando

Location 5780 Major Blvd, Orlando, FL 32819

Property Features

DoubleTree by Hilton at the Entrance to Universal Orlando offers its guests an outdoor pool, a children's pool, a spa tub, and a fitness center. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet. Business amenities include a business center and limo/town car service. Event space at this hotel measures 65000 square feet (6039 square meters) and includes conference space. Tour/ticket assistance, an arcade/game room, and multilingual staff are also featured at the family-friendly DoubleTree by Hilton at the Entrance to Universal Orlando. Parking is available for a fee. This 4-star Orlando hotel is smoke free.

  • 742 guestrooms or units
  • 18 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • 65000 sq ft of conference space
  • 6039 sq m of conference space
  • Built in 1974
  • Bar by the pool
  • Coffee shop
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free theme park shuttle
  • Laundry facilities
  • Arcade/game room
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Orlando Intl. Airport (MCO) (22 km / 13.7 mi)
  • Property shuttles: Free theme park shuttle
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

DoubleTree by Hilton at the Entrance to Universal Orlando offers 742 accommodations with MP3 docking stations and laptop-compatible safes. 50-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10 AM.

Pompano - This restaurant serves breakfast and lunch.

Carnivale Cafe - This café serves dinner only. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 1 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

It is property policy that all guests must wear a face mask within public areas of the property.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a smoke detector

This property advises that enhanced cleaning and guest safety measures are currently in place

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F

Personal protective equipment, including masks, will be available to guests

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests

Contactless check-in and contactless check-out are available

Individually-wrapped food options are available for breakfast, lunch, and dinner

Each guestroom is kept vacant for a minimum of 24 hours between bookings

The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines

The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Personal protective equipment, including masks, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast, lunch, and dinner.Each guestroom is kept vacant for a minimum of 24 hours between bookings.The property affirms that it follows sanitization practices of CleanStay (Hilton) guidelines.The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Property does not follow sanitization practices of any association
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 13.99 and USD 25.99 per person (approximately)
  • Self parking fee: USD 23.00 per night
  • Valet parking fee: USD 29 per night (in/out privileges)
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 75.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Entrance
  • DoubleTree Hilton Entrance Hotel
  • DoubleTree Hilton Entrance Hotel Orlando Universal
  • DoubleTree Hilton Entrance Universal Orlando
  • DoubleTree Hilton Orlando Universal
  • DoubleTree Orlando Universal
  • DoubleTree Orlando Universal Entrance
  • Hilton DoubleTree Orlando Universal
  • Hilton Entrance
  • Doubletree Orlando
  • Doubletree Universal
  • Orlando Doubletree
  • DoubleTree Hilton Entrance Universal Orlando Hotel
  • DoubleTree Hilton Entrance Universal Hotel
  • DoubleTree Hilton Entrance Universal
  • DoubleTree by Hilton at the Entrance to Universal Orlando Hotel

You should know

  • Pool access available from 7 AM to 11 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.