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4.2 out of 5

"Quite, clean, friendly staff, exercise facility small but adequate. Very close to train, so you can just walk over to take into the city or even to th ... " More

By a verified traveler on Sat 22 Apr 2017

Hotel Description

3.5-star hotel in Auburndale

In Newton

Your stay at this Auburndale hotel places you within 6 miles (10 km) of Bentley College and Boston College. Wellesley College and Brandeis University are also within 6 miles (10 km).

Poolside dining

This hotel features a restaurant, an outdoor pool, and a poolside bar. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the fitness center and perks like a free area shuttle.

Free Internet, LCD TVs

The 191 guestrooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and room service. Other amenities include Egyptian cotton sheets, coffee/tea makers, and free weekday newspapers.

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Feature)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Indigo Boston - Newton Riverside ratings based on 39 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Indigo Boston - Newton Riverside

Everyone (14) Couples (2) Family (2)
2 out of 5
The hotel is right off the highway and next to the green line thus making transportation into the city easy. The hotel restaurant was okay. Everything else was bad. Our comforter was stained, no refrigerator of any kind, lights were confusing or didnt work. The parking lot was ridiculously obsurd and trying to get to it from the hotel was not easy. The room and experience was not worth the price we paid. Very unhappy and will never go there again.

Posted by on Sep 2, 2019

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Comment from Hotel Management

Oct 5, 2019 by Caelan

We are sorry that you did not have the experience you expected, we here at Hotel Indigo Newton hope you give us another chance to change your mind.

4 out of 5

Posted by on Jul 22, 2019

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Comment from Hotel Management

Jul 24, 2019 by Caelan

Thank you for the great review we hope to see you soon!

3 out of 5
The available food choices leave much to be desired.

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 20, 2019 by Derek

We appreciate your feedback. Thank you for choosing to stay with us.

4 out of 5
Easy booking, check in, plenty of parking, quiet room, great decor. We would stay again. Trouble operating the shower heads. Wished there had been 2 Coffee packs for each of us!

Posted by on Jun 17, 2019

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Comment from Hotel Management

Jun 17, 2019 by John B

Thank you for the great review!

3 out of 5
The hotel itself was good and was a good location. The restaurant was not so great. If the hotel is selling breakfast as part of the package then they should have adequate staff for the restaurant. We went to the restaurant in evening to get some food and a drink and the service was slow and not friendly. The morning was not much better we waited almost a half hour to be seated and they were aware we were waiting and there were plenty of tables open.

Posted by on May 29, 2019

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Comment from Hotel Management

Jun 7, 2019 by CJ

We appreciate your feedback, the information provided will be utilized to attempt to make future breakfast experiences better.

2 out of 5

Posted by on May 11, 2019

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Comment from Hotel Management

May 11, 2019 by Derek

Thank you for taking the time to provide your feedback. All issues will be addressed accordingly.

5 out of 5

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 29, 2019 by John B

Thank you for the review!

5 out of 5
The place was very fresh and clean. I liked that it was environmentally aware. It is very convenient to Boston without getting trapped in the crazy traffic.

Posted by on Mar 25, 2019

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Comment from Hotel Management

Mar 31, 2019 by Derek

Thank you for taking the time to provide us with your feedback

5 out of 5
Good service and convenient location for my plans.

Posted by on Feb 4, 2019

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Comment from Hotel Management

Feb 6, 2019 by John B

Thank you for the great review!

4 out of 5

Excellant location to train

Quite, clean, friendly staff, exercise facility small but adequate. Very close to train, so you can just walk over to take into the city or even to the airport. One downside is it is not located near any food places although the bar/restaurant in the hotel is nice.

Posted by , from Knoxville TN on Apr 22, 2017

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Comment from Hotel Management

Jun 3, 2017 by Manoj Kumar

Dear Kelly, We appreciate for your feedback. we will see you again at hotel indigo in the near future. Best Regards, Manoj Kumar

About the Hotel Indigo Boston - Newton Riverside

Location 399 Grove St, Newton, MA 02162

Property Features

Hotel Indigo Boston - Newton Riverside offers its guests an outdoor pool, a fitness center, and a children's pool. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a 24-hour business center on site. Event space at this hotel measures 648 square feet (58 square meters). A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Indigo Boston - Newton Riverside. A free area shuttle within 3 mi is available. Parking is available for a fee. This 3.5-star Newton hotel is smoke free.

  • 191 guestrooms or units
  • 7 levels
  • 648 sq ft of conference space
  • 58 sq m of conference space
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (25.9 km / 16.1 mi)
  • Train station: Newton Auburndale Station (1.6 km / 1 mi)
  • Metro station: Riverside Station (0.4 km / 0.2 mi)
  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Hotel Indigo Boston - Newton Riverside offers 191 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Bokx 109 American Prime - This restaurant specializes in American cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered.

Phi Cafe - This coffee shop specializes in American cuisine and serves breakfast, lunch, and light fare.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 18

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75 per pet, per week
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Guests must be at least 21 years of age, or 18 with military ID, to check in at this hotel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

  • Only service animals are allowed
  • No rollaway/extra beds available
  • Debit cards
  • Number of children who can stay free - 3

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 11.00 and USD 16.00 for adults, USD 11.00 and USD 16.00 for children (approximately)
  • Self parking fee: USD 12 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per week
  • Refrigerator fee: USD 15.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Newton Riverside
  • Hotel Indigo Boston
  • Hotel Indigo Boston Newton Riverside
  • Hotel Indigo Boston Riverside
  • Hotel Indigo Newton
  • Hotel Indigo Newton Riverside
  • Hotel Indigo Riverside Newton
  • Indigo Boston Newton Riverside
  • Indigo Boston Riverside
  • Newton Hotel Indigo
  • Indigo Boston Newton Riverside
  • Hotel Indigo Boston - Newton Riverside Hotel
  • Hotel Indigo Boston - Newton Riverside Newton
  • Hotel Indigo Boston - Newton Riverside Hotel Newton

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
url importing https://www.travelocity.com/Boston-Hotels-Hotel-Indigo-Boston---Newton-Riverside.h681-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.