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4.0 out of 5

"Very friendly and professional. " More

By a verified traveler on Sun 10 Jul 2022

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Hotel Description

4-star hotel near The Shops at Prudential Center

City center stay

A stay at this Back Bay hotel places you steps from Hynes Convention Center and within a 5-minute walk of The Shops at Prudential Center. Berklee College of Music and Christian Science Plaza are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the 15 conference rooms, as well as the business center and free WiFi in public areas. Self parking, a coffee shop, and a computer station are also offered.

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$135* Per night/room Jan 8 - Jan 9

Room, 2 Double Beds, Allergy Friendly (Pure)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Superior Room, 1 King Bed (Panoramic)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Allergy Friendly (Pure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Allergy Friendly, Corner (Pure)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Boston Back Bay ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Boston Back Bay

Everyone (9) Couples (3) Family (8)
5 out of 5
Very friendly and professional.

Posted by on Jul 10, 2022

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Comment from Hotel Management

Jul 19, 2022 by Doug Koenig - GM

Thank you for the excellent rating!

2 out of 5
$100 early check in charge?

Posted by on Feb 27, 2022

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Comment from Hotel Management

Mar 9, 2022 by Doug Koenig - GM

We do charge an early arrival fee, but you also have the option to request an early arrival and pay a lower fee in advance.

4 out of 5

Posted by on Dec 20, 2021

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Comment from Hotel Management

Apr 11, 2022 by Doug Koenig - General Manager

Thank you

5 out of 5

Posted by on Oct 15, 2021

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5 out of 5
Very clean, love the docor!

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 20, 2021 by Patrick

Thank you Penny, cannot wait to have you join us again!

5 out of 5
Very clean hotel! We would stay here again!

Posted by on Sep 19, 2021

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Comment from Hotel Management

Sep 20, 2021 by Patrick

Thank you Penny!

5 out of 5

Posted by , from Memphis on Sep 9, 2021

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5 out of 5
Nice, clean hotel. Centrally located in the Back Bay, close to Fenway, as well as the T. Overall, a very positive stay.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Sep 7, 2021 by Doug

We are glad you had a great stay. Thank you for the excellent rating.

5 out of 5
Nice hotel

Posted by on Aug 5, 2021

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Comment from Hotel Management

Aug 6, 2021 by Patrick

Thank you!

1 out of 5
I got charged twice!!! I will be resolving this in the am

Posted by on Aug 4, 2021

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About the Hilton Boston Back Bay

Location 40 Dalton St, Boston, MA 02115

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. You'll find a business center on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 15000 square feet (1394 square meters) and includes conference space. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hilton Boston Back Bay. Parking is available for a fee. This 4-star Boston hotel is smoke free.

  • 390 guestrooms or units
  • 26 levels
  • 15000 sq ft of conference space
  • 1394 sq m of conference space
  • Built in 1982
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Back Bay Station (1.2 km / 0.8 mi)
  • Metro station: Hynes Convention Center Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hilton Boston Back Bay offers 390 accommodations with laptop-compatible safes and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (on request)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

Hilton Boston Back Bay has a restaurant on site.

Lobby Bar (Starbucks Cafe - This coffee shop serves breakfast only. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the health club or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Guests will receive smart lock details.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0014930350

Safety features at this property include a smoke detector

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0014930350. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash.

For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast, lunch, and dinner. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service not has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Children stay free - maximum age 18
  • Guests are not provided with hand sanitizer
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • State tax ID - C0014930350
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Number of children who can stay free - 3
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay
  • Resort fee: USD 29.11 per accommodation, per night

The resort fee includes:

  • In-room bottled water

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 17 and USD 25 for adults, USD 13 and USD 25 for children (approximately)
  • Self parking fee: USD 59 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Back Bay Hilton
  • Hilton Boston Back Bay
  • Hilton Hotel Boston Back Bay
  • Boston Hilton
  • Hilton Boston Back Bay Hotel Boston
  • Hilton Hotel Boston
  • Hilton Boston Back Bay Hotel
  • Hilton Boston Back Bay Hotel
  • Hilton Boston Back Bay Boston
  • Hilton Boston Back Bay Hotel Boston

You should know

  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.