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4.2 out of 5

"Close to everything. Easy check in. Nice amenities. Great view. " More

By a verified traveler on Sun 16 Feb 2020

Hotel Description

4-star eco-friendly hotel near Hynes Convention Center, connected to a shopping center

City center stay

A stay at this Back Bay hotel places you steps from The Shops at Prudential Center and a 5-minute walk from Hynes Convention Center. Prudential Tower and Copley Place are also within half a mile (1 km).

Full-service spa, dining

A full-service spa, an indoor pool, and a restaurant are all featured at this eco-friendly hotel. Traveling on business? Take advantage of the 54 conference rooms, 24-hour business center, and valet parking. Enjoy the 24-hour fitness center and perks like free WiFi.

Comfy beds, WiFi

Boasting comforts like pillowtop beds and premium bedding, the 1220 guestrooms also offer WiFi and flat-screen TVs with cable channels. Other amenities include Netflix, coffee/tea makers, and free bottled water.

Traditional Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$126* Per night/room Aug 7 - Aug 8

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Traditional Room, 1 Queen Bed, River View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Club Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed with Sofa bed (Larger King Guest Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Sheraton Boston, a Marriott Hotel ratings based on 121 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Sheraton Boston, a Marriott Hotel

Everyone (35) Couples (5) Family (14)
5 out of 5
Close to everything. Easy check in. Nice amenities. Great view.

Posted by on Feb 16, 2020

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Comment from Hotel Management

Feb 16, 2020 by chu

Thank you for staying with us, we appreciate your feedback

5 out of 5
Very clean and comfortable room and hallways. Room service was fast and delicious

Posted by on Jan 12, 2020

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Comment from Hotel Management

Jan 12, 2020 by chu

Thank you for staying with us, we appreciate your feedback!

2 out of 5
I was not informed that the hotel has no parking. this cost me another 90 I also wasn't given the room with a view like I requested and this also cost me an extra 30 a night. Bathroom in the dining area was under construction so had to use the restroom on the second floor during dinner>

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 4, 2020 by chu

Thank you for staying with us, we appreciate your feedback! The request is not guaranteed. If you want to guaranteed that will be an extra charge. I do apologize for the inconvenience.

5 out of 5
This stay was AMAZING! The only negative that I experienced was the water situation. I’m not sure if the boiler is located in the basement but, at times, hot water was minimal and not as hot as I would’ve liked So very convenient to the T, Star Market, Copley, and other areas. You don’t have to leave the facility to get supplies or etc. I’ll definitely recommend this facility and plan on staying there when I return later in the year. Thank you to your staff for making the New Year Relaxation Vacation that I took there, one of the best experiences.

Posted by on Jan 3, 2020

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Comment from Hotel Management

Jan 4, 2020 by chu

Thank you for staying with us, we appreciate your feedback!

5 out of 5
Great location to First Night festivities and staff was friendly and helpful

Posted by on Jan 1, 2020

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Comment from Hotel Management

Jan 4, 2020 by chu

Thank you for staying with us, we appreciate your feedback!

5 out of 5

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by chu

Thank you for staying with us, we appreciate your feedback!

5 out of 5
It is connected to the Prudential Center with lots of shopping and restaurants.

Posted by on Dec 30, 2019

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Comment from Hotel Management

Dec 30, 2019 by chu

Thank you for staying with us, we appreciate your feedback!

4 out of 5
Dressers drawers would not shut--kept sliding open. GREAT view

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 18, 2019 by Kaylee

Thank you for staying with us! We appreciate our guest feedback!

5 out of 5

Posted by on Dec 12, 2019

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Comment from Hotel Management

Dec 12, 2019 by Sheraton Boston Hotel Staff

Thank you for your review

5 out of 5
Good location, friendly staff. Convient to transit

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 8, 2019 by chu

thank you for staying with us, we appreciate your feedback!

About the Sheraton Boston, a Marriott Hotel

Location 39 Dalton St, Boston, MA 02199

Renovations + Closures

This property is closed from 23 March 2020 to 31 July 2020 (dates subject to change).

Property Features

Sheraton Boston, a Marriott Hotel offers its guests a full-service spa, an indoor pool, and a 24-hour fitness center. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour business center and limo/town car service are available. Event space at this hotel measures 71072 square feet (6603 square meters) and includes a conference center. A terrace, tour/ticket assistance, and multilingual staff are also featured at the eco-friendly Sheraton Boston, a Marriott Hotel. Parking is available for a fee. This 4-star Boston hotel is smoke free.

  • 1220 guestrooms or units
  • 29 levels
  • 71072 sq ft of conference space
  • 6603 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Logan Intl. Airport (BOS) (14.9 km / 9.3 mi)
  • Train station: Boston-Back Bay Station (1.2 km / 0.7 mi)
  • Metro station: Prudential Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Sheraton Boston, a Marriott Hotel offers 1220 accommodations with safes and complimentary bottled water. Pillowtop beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Boston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Netflix
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.

MARKET - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

SideBar - This restaurant specializes in American cuisine and serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, Green Tangerine Spa. Services include facials, body scrubs, and manicures and pedicures.

The spa is open daily.

  • Manicures and pedicures
  • Body scrubs
  • Facial treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 40 lbs)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card may be required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0015110350. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0015110350. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Guests are provided with hand sanitizer.The property affirms that it follows sanitization practices of Global Cleanliness Council (Marriott) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitization guidelines Global Cleanliness Council (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Tax ID - C0015110350
  • Number of children who can stay free - 2

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 22 and USD 29 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 65 per day (in/out privileges)
  • Nearby parking fee: USD 30 per day
  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Hotel Sheraton
  • Boston Sheraton
  • Boston Sheraton Hotel
  • Hotel Boston Sheraton
  • Hotel Sheraton Boston
  • Sheraton Boston
  • Sheraton Boston Hotel
  • Sheraton Hotel Boston
  • Sheraton Boston, A Marriott
  • Sheraton Boston, a Marriott Hotel Hotel
  • Sheraton Boston, a Marriott Hotel Boston
  • Sheraton Boston, a Marriott Hotel Hotel Boston

You should know

  • Pool access available from 5:00 AM to 11:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Eco-Rating Program
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.