"We selected the Colonnade for location and price. We absolutely got our money's worth. Every staff member was friendly, helpful, and courteous. Staff ... " More

By a verified traveler on Tue 02 May 2017

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Hotel Description

A romantic stay in the heart of Boston awaits you at The Colonnade Hotel Back Bay. Within just a 10-minute stroll, you'll find popular attractions like Copley Place and Hynes Convention Center. Highlights at this boutique hotel include in-room free WiFi, free Internet, and LCD TVs.

All 285 rooms feature iPod docks, digital TV, and DVD players. Dining in is an option with 24-hour room service, and minibars provide refreshments. Nice touches to enhance your stay include bathrobes and designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Coffee/tea makers, down comforters, and free newspapers are also available.

The brasserie, Brasserie Jo, serves French cuisine and is open for breakfast, brunch, lunch, and dinner. The hotel's own poolside bar and bar/lounge are nice places to enjoy a drink. Enjoy the fitness center and seasonal outdoor swimming pool. 13000 square feet (1208 square meters) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business center and limo/town car service. Added amenities include free WiFi in public areas and a coffee shop/café. Breakfast is available daily between 6:30 AM and 11 AM. There's also self parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 4-star Back Bay hotel include Boston Symphony Hall and Prudential Tower.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$238 per night

Luxury Suite, 2 Full Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Luxury King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Parlor Double/Double Suite

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Parlor King Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

The Colonnade Hotel Back Bay ratings based on 45 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Helpful, friendly, & courteous staff

Pros: Every staff member was friendly, courteous, and helpful.
Cons: I did not like the shower assembly, but once I figured it out it was fine.
Location: The Prudential Tower, Top of the Hub restaurant and observation deck, Fenway Park.
We selected the Colonnade for location and price. We absolutely got our money's worth. Every staff member was friendly, helpful, and courteous. Staff made excellent restaurant recommendations. We enjoyed our dinner at Brasserie Jo. The bed was very comfortable. We would definitely recommend The Colonnade to our friends and family.

Posted by on May 2, 2017

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5 out of 5

Perfect!

The hotel was lovely, in a great neighborhood. The staff were so helpful and then hotel itself was beautiful- honestly, it was a perfect place to stay if you are looking for an elegant getaway!

Posted by on Oct 19, 2016

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1 out of 5

Hotel was nice but staff was not friendly

All I say about It I don't think they like the southern people. Everybody around the city was really nice. My first time in Boston love it except the hotel stay. Boston was on my bucket list and I went to a Sox's games. I have stayed in all kinds of hotel but this stay was the bottom of my list.

Posted by , from Virginia on Aug 30, 2016

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5 out of 5

Nice family hotel in Boston

Great location. Staff was friendly. Room was clean.

Posted by , from S on Jul 2, 2016

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4 out of 5

Very convenient

Pros: Location and clean comfortable rooms.
Cons: Pretty expensive.
Very good hotel by Copley Square; easy walk over to the Prudential Center for meetings.

Posted by , from Los Angeles on May 5, 2016

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5 out of 5
Great trip friendly helpful staff checking out local colleges

Posted by on Apr 12, 2016

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3 out of 5

Good location, shabby and threadbare

Pros: Location
Cons: Basic maintenance
We stayed at the Colonnade because it is close to our family in the Back Bay. We were here the weekend after Christmas and were surprised at the grim facade. There were wreaths, etc., in the lobby but the general impression was rather gray and sad. Outside the hotel were a series of planters containing dead grass. Our room was large and quiet, but quite shabby. The shower curtain and bath rug were tattered; the toilet seat was hanging on by one hinge. The pillow cases were marked with what looked like pen and ink stains. Though we were given a sign telling us to put Charlotte the rubber duck on the bed if we wanted the linens changed, there was no rubber duck to be found. Not a big deal--we could have called the front desk. However, you get the idea: for a hotel reputed to be "nice," it fell a bit short.

Posted by on Dec 29, 2015

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5 out of 5

Beautiful Boutique Hotel

I stay in the Colonnade Hotel every time I come to Boston. The staff is friendly and professional, the accommodations are stylish, clean, and comfortable. Hotel location, central Back Bay, is convenient to everything in the city. Walking distance to everything in the Back Bay, easy access to the T, and cabs are always available on the spot. During the summer, the Colonnade has the best pool in the city. During the winter, the cocktails at Jo Brasserie will warm you right up! I never have a negative thing to say about this hotel. Recommended for business travel, couples, or families.

Posted by , from Maine on Dec 23, 2015

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5 out of 5

Great Back Bay stay.

Pros: Location, the restaurant, easy parking.
Cons: Heat in the room was not working properly.
Location: Everything is close by, Symphony Hall, Huntington theater, Prudential and Copley shopping malls and hundreds of restaurants.
Pleasant, convenient and relaxing. Accessible to all attractions with lovely rooms. For an in-town trip, the hotel suited our needs perfectly.

Posted by on Dec 14, 2015

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5 out of 5

Very nice upscale hotel.

Everything was nice except the front desk clerk, he was a bit rude. Said he would check me in to my room, 20 min later I was still waiting. Had to remind him after he checked two different people that came after me.

Posted by , from E. Highland, Ca. on Sep 21, 2015

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About the The Colonnade Hotel Back Bay

Location 120 Huntington Avenue, Boston, MA 02116

Property Features

The Colonnade Hotel Back Bay offers its guests a fitness center and a seasonal outdoor pool. There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 13000 square feet (1208 square meters) and includes conference space. Tour/ticket assistance, multilingual staff, and concierge services are also featured at the business-friendly The Colonnade Hotel Back Bay. Parking is available for a fee. This 4-star Boston hotel is smoke free.

  • 285 guestrooms or units
  • 11 levels
  • 6 conference rooms
  • 13000 sq ft of conference space
  • 1208 sq m of conference space
  • Built in 1971
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Babysitting or childcare (surcharge)
  • Babysitting or childcare
  • Free cribs/infant beds
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (8.8 km / 5.5 mi)
  • Train station: Boston-Back Bay Station (1.2 km / 0.8 mi)
  • Metro station: Massachusetts Ave. Station (0.7 km / 0.4 mi)
  • Parking: Self parking and extended parking available for a surcharge

Room Amenities

The Colonnade Hotel Back Bay offers 285 air-conditioned accommodations with iPod docking stations and DVD players. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 37-inch LCD televisions come with premium digital channels and pay movies. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • Minibar
  • IPod dock
  • In-room dining (24 hours)
  • HD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • DVD player
  • Coffee maker
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast daily from 6:30 AM to 11 AM.

Brasserie Jo - This brasserie specializes in French cuisine and serves breakfast, brunch, lunch, and dinner.

24-hour room service is available.

Nearby Activities

The Colonnade Hotel Back Bay features a seasonal rooftop pool. Registered guests have complimentary access to the pool, and outside guests are permitted Monday–Friday for a surcharge. The rooftop pool is closed to the public on Saturdays and Sundays and holidays from 8 AM-5 PM. The pool may also be closed during inclement weather and for private functions. The pool is closed from September to May.

The recreational activities listed below are available either on site or near the hotel; fees may apply

  • Bicycle rentals nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.00 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome and stay free

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Pets allowed (no fees)

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 25 and USD 30 per person (approximately)
  • Self parking fee: USD 48.00 per night (in/out privileges)
  • Extended parking fee: USD 48 per night
  • Rollaway bed fee: USD 30.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

You should know

  • The seasonal pool will open in June and close in August.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations