See all properties

citizenM Boston Back Bay

Property class: 4
4-star hotel near Boston University

Choose dates to view prices

Photo gallery for citizenM Boston Back Bay

A bar area with a city view, bar stools, and a bar counter.
A modern lobby with a blue sofa, colorful ottomans, and a large window with a city view.
A modern building with a curved facade, large windows, and a glass entrance.
An outdoor seating area with a green sofa, a blue chair, and red chairs.
A modern cafe with a checkered floor, wooden tables, and a variety of food and drink options.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Air conditioning
  • Bar

Explore the area

View in a map
408 Newbury street, Boston, MA, 02115
  • Place, Newbury Street
    ‪1 min walk‬
  • Place, Berklee College of Music
    ‪3 min walk‬
  • Place, Hynes Convention Center
    ‪5 min walk‬
  • Airport, Boston, MA (BOS-Logan Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a red chair, and a bathroom visible through an open door.

Room, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (High Floor)

A modern hotel room with a large window, a bed, and a pendant light.

Room, 1 King Bed (High Floor)

8.8 out of 10
Excellent
(46 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

A modern hotel room with a large bed, a desk, and a view of the city through the window.

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed (View)

A modern hotel room with a large window offering a city view.

Premium Room, 1 King Bed (View)

9.4 out of 10
Exceptional
(22 reviews)
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

You may also like

Ad
View from property

Courtyard by Marriott Boston Brookline

Coolidge Corner
  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
8.6 out of 10, Excellent, 70 reviews
$211 nightly
The price is $235
Sep 6 - Sep 7
Total with taxes and fees
Courtyard by Marriott Boston Brookline

About the neighborhood

Boston

Fenway–Kenmore stay.A stay at this Fenway–Kenmore hotel places you steps from Berklee College of Music and a 5-minute walk from Newbury Street. Boston University and Northeastern University are also within half a mile (1 km).

What's nearby

  • Newbury Street - 1 min walk - 0.1 miles
  • Berklee College of Music - 3 min walk - 0.2 miles
  • Hynes Convention Center - 5 min walk - 0.3 miles
  • Boston University - 8 min walk - 0.5 miles
  • Fenway Park - 10 min walk - 0.6 miles

Getting around

  • Hynes Convention Center Station - 1 min walk
  • Boston Yawkey Station - 14 min walk
  • Logan International Airport (BOS) - 20 min drive

Restaurants

  • ‪House of Blues - ‬10 min walk
  • ‪The Cheesecake Factory - ‬9 min walk
  • ‪La Piazza at Eataly - ‬8 min walk
  • ‪Sheraton Lobby - ‬6 min walk
  • ‪Anna's Taqueria - ‬9 min walk

About this property

citizenM Boston Back Bay

4-star hotel near Boston University
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at citizenM Boston Back Bay.

This 4-star Boston hotel is smoke free.

  • 1 building
  • 399 guestrooms or units
  • 14 levels
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Boston Back Bay offers 399 accommodations with iPads and safes. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Boston hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Housekeeping is provided on request.

Similar properties

Suite (The Arcadian)
Arcadian Hotel
Coolidge Corner
  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very Good, 4,447 reviews
$208 nightly
The price is $232
Aug 26 - Aug 27
Total with taxes and fees
Arcadian Hotel

Property amenities

Family friendly

  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 20.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Grab bar in shower (36 inches high)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (34 inches high)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch LED TV with premium digital channels
  • iPad
  • iPod dock

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Marriott Bonvoy mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.50 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system in each accommodation. Guests can access their rooms with a mobile device.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

CitizenM Boston Back Bay Hotel
CitizenM Boston Back Bay Boston
CitizenM Boston Back Bay Hotel Boston

Frequently asked questions

How close is citizenM Boston Back Bay to the airport?

CitizenM Boston Back Bay is 8.9 mi (18-min drive) away from the Boston, MA (BNH-Boston Harbor Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM Boston Back Bay?

As of Aug 23, 2026, prices found for a 1-night stay for 2 adults at citizenM Boston Back Bay on Sep 7, 2026 start from $229, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM Boston Back Bay have an airport shuttle?

Airport shuttle services are not available at citizenM Boston Back Bay.

How close is citizenM Boston Back Bay to the beach?

This hotel is 12.3 mi (25-min drive) from Revere Beach and 5.4 mi (16-min drive) from Carson Beach. Don't forget your sunscreen!

Does citizenM Boston Back Bay offer free breakfast?

Free breakfast isn’t provided at citizenM Boston Back Bay, but buffet breakfast is offered for a fee of USD 20.50 per person. It's available every day from 6:00 AM to 11:00 AM.

Is there a casino at citizenM Boston Back Bay?

No, there is no casino at this hotel, but Encore Boston Harbor (9-min drive) is nearby.

What time is check-in at citizenM Boston Back Bay?

Check-in begins at 2:00 PM.

Is there free parking at citizenM Boston Back Bay?

Free parking is not available at this hotel.

Does citizenM Boston Back Bay have a pool?

CitizenM Boston Back Bay does not have a pool.

Does citizenM Boston Back Bay have a restaurant?

CitizenM Boston Back Bay is home to canteenM, which features international cuisine.

Does citizenM Boston Back Bay have a spa?

There are no spa services available at this hotel.

How close is citizenM Boston Back Bay to downtown Boston?

CitizenM Boston Back Bay is 1.7 mi away from Boston.

citizenM Boston Back Bay Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2326 out of 3052 reviews
Rating 8 - Good. 463 out of 3052 reviews
Rating 6 - Okay. 154 out of 3052 reviews
Rating 4 - Poor. 47 out of 3052 reviews
Rating 2 - Terrible. 62 out of 3052 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Tien Dung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, nice staff, and convenient location!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location..walkable to different restaurants and shops..
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Jessamyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful view from bedroom and fantastic location. We enjoyed our stay!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Will

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy walk to Fenway park. Lots of great restaurants and stores near by. We enjoyed our stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place very convenient!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would stay again!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Anum

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is one of the best hotels I have ever stayed in, it is extremely clean and organized.
Stayed 1 night in May 2026
Verified review

8/10 Good

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and cozy rooms.
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Leonie

Liked: Staff & service
Disliked: Property conditions & facilities
Breakfast staff were very helpful.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Deneli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were rally nice food was good location was great
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Rishi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful gym! And amazing views of the city!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was helpful. Location is great as well.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very clean nice hotel. Small rooms and limited food choices in hotel.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but clean room, modern facilities, great location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Ricky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room lots of options for food and really nice breakfast
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Janeen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are great especially for a couple staying for the weekend. We always enjoy our stays in CitizenM properties!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay. It was perfect for attending the Boston Marathon
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Mauricio A

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly and helpful staff, great location
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for what I needed
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Joseph Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CitizenM is a great place to stay in Boston! Right in the center of Back Bay, so close to all the activities that you might want within an easy walking distance so no rental needed to enjoy a fun stay!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Dimitre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good atmosphere and very attentive staff.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

KIERAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice spot in every way
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for solo traveler
Stayed 1 night in Apr 2026

Explore More Ways to Travel with Travelocity