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4.4 out of 5

"Hotel was in a good location, staff were helpful and attentive. Room was OK (no microwave or coffee maker). Mattress was uncomfortably hard. " More

By a verified traveler on Mon 29 Mar 2021

Hotel Description

4-star romantic hotel near TD Garden

Central Boston getaway

Within a 10-minute walk of this West End hotel, you'll find TD Garden and The Freedom Trail. Boston Harbor and Faneuil Hall Marketplace are also within half a mile (1 km).

Fitness center

A fitness center is featured at this hotel, along with WiFi in public areas and express check-out. Traveling on business? Take advantage of the laundry service and Internet in public areas. Luggage storage, laundry facilities, and concierge services are also on offer.

Free WiFi, flat-screen TVs

The 112 guestrooms have flat-screen TVs with cable channels and offer free WiFi and minibars. Other amenities include wired Internet, premium bedding, and hair dryers. Housekeeping is available on request.

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$205* Per night/room Aug 8 - Aug 9

Room, 2 Double Beds, Accessible (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room (Bed Type Selected At Check-In)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible (Hearing, Mobility)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Kimpton Onyx Hotel, an IHG Hotel ratings based on 16 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Kimpton Onyx Hotel, an IHG Hotel

Everyone (11) Couples (1) Family (4)
5 out of 5
Boston

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 29, 2021 by MaKayla Woods Operations Manager

Dear Anonymous, Thank you so much for your review. I'm happy to read that you enjoyed your stay & hope to have you stay with us again soon.

4 out of 5
Hotel was in a good location, staff were helpful and attentive. Room was OK (no microwave or coffee maker). Mattress was uncomfortably hard.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 29, 2021 by Jessica

Thank you so much for sharing your stay with us. I'm sorry that the mattress was not to your liking. For future stays, we do have a microwave available in the lobby for guests to use, and coffee makers upon request. I hope you enjoyed Boston!

5 out of 5

Posted by on Nov 22, 2020

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Comment from Hotel Management

Nov 24, 2020 by Jessica

I hope you enjoyed your time in Boston as much as your stay at Kimpton Onyx!

5 out of 5
The ability to adjust the hit/cold water was difficult.

Posted by on Jan 3, 2020

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5 out of 5

Posted by on Dec 14, 2019

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4 out of 5
The location was good. The hotel was clean. The bed was comfortable. The bathroom was a little small but clean. The front desk staff was friendly and helpful. Morning coffee was good. The only negative thing I can really say about this hotel is that they charge a “resort” fee which basically is a “WiFi” fee. Overall a good hotel.

Posted by on Oct 31, 2019

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5 out of 5

Posted by on Oct 14, 2019

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Comment from Hotel Management

Dec 11, 2019 by Jessica_GM

Thank you for staying with us

5 out of 5
Surprise Tax and her to stay. Say Cost of Free WiFi.

Posted by on Aug 11, 2019

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Comment from Hotel Management

Sep 18, 2019 by Jessica

Thank you for sharing your feedback with us

4 out of 5
The location is a bit dubious, especially when traveling with children and elderly.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Sep 18, 2019 by Jessica

Glad we were a great fit for your trip to Boston! Best wishes

5 out of 5

Posted by on Apr 10, 2019

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Comment from Hotel Management

Apr 19, 2019 by Jessica - GM

Thank you for staying with us!

About the Kimpton Onyx Hotel, an IHG Hotel

Location 155 Portland St, Boston, MA 02114

Renovations + Closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):

  • Fitness facilities

Property Features

As a guest of Kimpton Onyx Hotel, an IHG Hotel, you'll find a fitness center, tour/ticket assistance, and multilingual staff. Event space at this hotel measures 500 square feet (46 square meters) and includes a meeting room. Public spaces have WiFi and wired Internet for a fee. The business-friendly Kimpton Onyx Hotel, an IHG Hotel also features concierge services, complimentary newspapers in the lobby, and laundry facilities. This 4-star Boston hotel is smoke free.

  • 112 guestrooms or units
  • 11 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2004
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Transport

  • Airport: Logan International Airport (BOS) (5.2 km / 3.2 mi)
  • Train station: Boston North Station (0.3 km / 0.2 mi)
  • Metro station: Haymarket Station (0.4 km / 0.3 mi)

Room Amenities

Kimpton Onyx Hotel, an IHG Hotel offers 112 accommodations with minibars and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Boston hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls and litter boxes are available

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Tax ID - C0030600351

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is C0030600351. This property accepts credit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Pets allowed (no fees)
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - C0030600351
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 12.99 per night (rates may vary)
  • Fee for in-room wired Internet: USD 12.99 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 12.99 per night (rates may vary)
  • Fee for wired Internet in public areas: USD 12.99 per night (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Onyx
  • Onyx Boston
  • Onyx Hotel
  • Onyx Hotel Boston
  • Onyx Hotel Kimpton
  • Kimpton Onyx Hotel Boston
  • Kimpton Onyx Boston
  • Kimpton Onyx Hotel
  • Kimpton Onyx Hotel, An Ihg
  • Kimpton Onyx Hotel, an IHG Hotel Hotel
  • Kimpton Onyx Hotel, an IHG Hotel Boston
  • Kimpton Onyx Hotel, an IHG Hotel Hotel Boston

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.