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4.3 out of 5

"Front desk staff was super helpful and accommodating. " More

By a verified traveler on Thu 16 Jun 2022

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Hotel Description

4-star boutique hotel near Boston Common

Central Boston getaway

Within a 10-minute walk of this Downtown Boston hotel, you'll find TD Garden and The Freedom Trail. Boston Harbor and Faneuil Hall Marketplace are also within half a mile (1 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. Dry cleaning, luggage storage, and laundry facilities are also on offer.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$249* Per night/room Aug 14 - Aug 15

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Accessible (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Premium Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds, Accessible, Bathtub

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Onyx Boston Downtown ratings based on 19 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Onyx Boston Downtown

Everyone (10) Couples (2) Family (6)
5 out of 5
Front desk staff was super helpful and accommodating.

Posted by on Jun 16, 2022

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Comment from Hotel Management

Jun 19, 2022 by Onyx Staff

Thank you so much for this positive review! we are glad you enjoyed our wonderful staff!

4 out of 5
Overall very nice. Front desk (Shay) and valet staff (Jay) were great. Would have loved a coffee maker in the room.

Posted by on Apr 19, 2022

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4 out of 5

Posted by on Feb 23, 2022

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5 out of 5
Supervisor was amazing

Posted by on Jan 24, 2022

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Comment from Hotel Management

Jan 26, 2022 by Vince

Thank you for your feedback!

1 out of 5

Posted by on Nov 23, 2021

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3 out of 5
PROS: Nice decor Great staff Great location CONS: Unit size is smaller than appeared in pictures No coffee maker in room Room was dark and felt cramped Very little counter space in bathroom No fan to remove steam in bathroom

Posted by on Sep 9, 2021

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5 out of 5
Boston

Posted by on Jun 26, 2021

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Comment from Hotel Management

Jun 29, 2021 by MaKayla Woods Operations Manager

Dear Anonymous, Thank you so much for your review. I'm happy to read that you enjoyed your stay & hope to have you stay with us again soon.

4 out of 5
Hotel was in a good location, staff were helpful and attentive. Room was OK (no microwave or coffee maker). Mattress was uncomfortably hard.

Posted by on Mar 29, 2021

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Comment from Hotel Management

Mar 29, 2021 by Jessica

Thank you so much for sharing your stay with us. I'm sorry that the mattress was not to your liking. For future stays, we do have a microwave available in the lobby for guests to use, and coffee makers upon request. I hope you enjoyed Boston!

5 out of 5

Posted by on Nov 22, 2020

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Comment from Hotel Management

Nov 24, 2020 by Jessica

I hope you enjoyed your time in Boston as much as your stay at Kimpton Onyx!

5 out of 5
The ability to adjust the hit/cold water was difficult.

Posted by on Jan 3, 2020

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About the Onyx Boston Downtown

Location 155 Portland St, Boston, MA 02114

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 500 square feet (46 square meters) and includes a meeting room. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Onyx Boston Downtown. The hotel can provide concierge services and wedding services. For a fee, parking is available. This 4-star Boston hotel is smoke free.

  • 112 guestrooms or units
  • 11 levels
  • 500 sq ft of conference space
  • 46 sq m of conference space
  • Built in 2004
  • Dining venue
  • Bar or lounge
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: North Station (0.4 km / 0.3 mi)
  • Metro station: Haymarket Station (0.4 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Onyx Boston Downtown offers 112 accommodations with minibars and safes. Beds feature premium bedding. 46-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries. This Boston hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Bathrobes
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Desk chair

Food & Drink

For a fee, guests can enjoy continental breakfast from 7:00 AM to 9:00 AM.

Onyx Boston Downtown has a restaurant serving breakfast and dinner.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per night
  • Only dogs are allowed
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

Tax ID - C0030600351

This property accepts credit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is C0030600351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • State tax ID - C0030600351
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 62 per night
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Onyx
  • Onyx Boston
  • Onyx Hotel
  • Onyx Hotel Boston
  • Onyx Hotel Kimpton
  • Kimpton Onyx Hotel Boston
  • Kimpton Onyx Boston
  • Kimpton Onyx Hotel
  • Onyx Boston Downtown Hotel
  • Onyx Boston Downtown Boston
  • Kimpton Onyx Hotel an IHG Hotel
  • Onyx Boston Downtown Hotel Boston

You should know

  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.