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Residence Inn by Marriott Boston Back Bay/Fenway

3-star property
125 Brookline Ave, Boston, MA 1-855-201-7819
4.3 out of 5
Excellent!
See all 12 travelocity Reviews

"Didn’t like the parking garage next door and the lights from the parking garage. They need darker curtains " More

By a verified traveler on Thu 09 Sep 2021

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Hotel Description

3-star hotel near Fenway Park

City center stay

Within a 10-minute walk of this Fenway–Kenmore hotel, you'll find Fenway Park and Boston University. Children's Hospital Boston and Northeastern University are also within 2 miles (3 km).

Fitness center, terrace

This hotel features a gym and a rooftop terrace. Traveling on business? Take advantage of the free WiFi in public areas, express check-in, and valet parking. A terrace, a snack bar/deli, and a free grocery shopping service are also on offer.

Free Internet, kitchens

The 175 guestrooms feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and Smart TVs with cable channels. Weekly housekeeping is available.

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$209* Per night/room Oct 27 - Oct 28

Studio, 1 King Bed, Non Smoking, Park View (Fenway Park View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom / King Bed, Non-smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking, Park View (Fenway Park View)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom / Queen Bed, Non-smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Residence Inn by Marriott Boston Back Bay/Fenway ratings based on 12 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Residence Inn by Marriott Boston Back Bay/Fenway

Everyone (7) Couples (3) Family (3)
5 out of 5
Didn’t like the parking garage next door and the lights from the parking garage. They need darker curtains

Posted by on Sep 9, 2021

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Comment from Hotel Management

Sep 12, 2021 by Front Desk

Thank you for taking the time to share your recent experience at the Residence Inn Boston Back Bay/Fenway with us.

3 out of 5
The location was great. But on the description it said it had a rooftop bar. It was never open. The room was big, but the mattresses were terrible. We were in a 1 king bedroom suite. The king mattress was very worn out and indented. The pullout sofa bed was even worse. Very uncomfortable. Then we were told upon arrival that we had to request the room to be cleaned. We requested it to be cleaned every day. In 1 week it was only cleaned 2 times. That shouldn’t be optional. The staff was not very friendly nor helpful.

Posted by on Sep 6, 2021

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Comment from Hotel Management

Sep 14, 2021 by Front Desk

Thank you for providing your honest feedback. We will address your feedback with the appropriate team.

5 out of 5

Posted by on Apr 19, 2021

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Comment from Hotel Management

Apr 19, 2021 by Front desk

Thank you

4 out of 5
This was great stay for my children and I, all the staff were welcoming. I would recommend this to other families looking to stay in Boston.

Posted by on Feb 8, 2021

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Comment from Hotel Management

Feb 8, 2021 by Front Desk

Thank you for choosing to stay at the Residence Inn Fenway. We appreciate your honest feedback.

4 out of 5

Posted by on Feb 13, 2020

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Comment from Hotel Management

Mar 30, 2020 by Quaneka

Thank you

5 out of 5

Posted by on Dec 2, 2019

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4 out of 5
It was a good place to stay, I would recommend to others.

Posted by on Apr 27, 2019

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3 out of 5

Overpriced

First off we were told we had a view from our hotel room when in actually it overlooked an alley way and another building right next to it. On top of our overly priced room they still charged us 50 bucks for valet to my card which I've never had done before. I usually tip the valet accordingly but have never had it taken off my card. We were disappointed that such an expensive hotel had no room service whatsoever. We were 15 minutes late getting out of our room and got a knock on the door from a very unfriendly cleaning lady basically saying we needed to leave, which we were already doing. After the cleaning lady came to our door we then got a very annoying phonecall from the front desk saying the same thing the cleaning lady did to us less then 5 minutes after the first disturbance. We don't stay over at hotels very often however for an almost 300 dollar night I was not very pleased at all. We were rushed out of the room and the staff were unfriendly except for the valet men, they were very friendly. The breakfast at the hotel was okay nothing special. Our hotel room was very well cleaned and looked very nice. My only issue really was the staffs customer service skills.

Posted by , from Boston, MA, Residence Inn Marriot on Nov 21, 2017

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Comment from Hotel Management

Nov 27, 2017 by HotelMgmt

We strive to provide the very best in customer care to ensure our guests leave happy so it was disappointing for us to learn that you were not completely satisfied with your stay. We appreciate your feedback as it helps us see how we can improve. We would like to share that our parking fee is in-line with neighboring facilities and is disclosed on our website. For any future visit, we invite you to check out our special packages, some of which include parking. Thank you, we do hope to have another opportunity to welcome you back.

5 out of 5

Nice hotel in Boston

The hotel was nice, clean and comfortable. It is conveniently located 1 mile from long wood hospital area. The location has many restaurants and seem safe.

Posted by on Nov 20, 2017

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Comment from Hotel Management

Nov 23, 2017 by HotelMgmt

Thank you for sharing your positive experience with us. We are happy you enjoyed a comfortable and pleasant stay here and found our location perfect for your travels. We hope to have the pleasure of welcoming you back to the Residence Inn Boston Back Bay - Fenway!

5 out of 5

Very well located, well-run hotel near Fenway

Pros: Staff. Comfortable bed. Kitchen area in room. Printer connected to hotel computer in lobby. Good free wireless internet. Location.
Cons: Towel rack near bathroom sink.
Location: Near Fenway. Restaurants and other businesses in the area.
We booked this hotel because it was walking distance from Dana Farber hospital. The hotel lobby and breakfast area is unpretentious and welcoming. Staff was particularly open and friendly. Breakfast was better than what I usually see as included breakfast in this type of hotel. Hotel had only King bed rooms with pull out sofa (according to hotel reception) - so we were unable to get two queen size beds. Room had good sized fridge and kitchen area, and was clean. Our room had a kitchen/sitting area separate from the bedroom area - so had the feel of a small suite. Hotel is convenient to the medical facilities along Brookline Ave. - about a 15 min. walk from Data Farber at 450 Brookline. Pricing appeared reasonable, but our room was booked as part of a flight/hotel deal, so difficult to tell what part of the cost should be allocated to the room.

Posted by , from Philly on Jan 24, 2017

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Comment from Hotel Management

Jan 26, 2017 by HotelMgmt

Thank you, Steve, for sharing your positive feedback. It was wonderful to read all the highlights of your stay that you appreciated including the hospitality of our staff and the convenience of a fully equipped suite. We are grateful you chose the Residence Inn Boston Back Bay - Fenway and hope you will think of us again the next time you visit the area.

About the Residence Inn by Marriott Boston Back Bay/Fenway

Location 125 Brookline Ave, Boston, MA 02215

Property Features

There's a snack bar/deli on site. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1855 square feet (172 square meters) and includes a meeting room. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Residence Inn by Marriott Boston Back Bay/Fenway. The hotel can provide concierge services, a complimentary grocery shopping service, and wedding services. For a fee, parking is available. This 3-star Boston hotel is smoke free.

  • 1 building
  • 175 guestrooms or units
  • 8 levels
  • 1855 sq ft of conference space
  • 172 sq m of conference space
  • Built in 2013
  • Deli
  • Terrace on the roof
  • Charging station for electric cars
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Computer for guest use
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Boston Yawkey Station (0.3 km / 0.2 mi)
  • Metro station: Fenway Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Residence Inn by Marriott Boston Back Bay/Fenway offers 175 accommodations with coffee/tea makers and hair dryers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Pillowtop beds feature premium bedding. 32-inch Smart televisions come with cable channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include bathtubs or showers and complimentary toiletries. This Boston hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Pillowtop beds
  • Pull-out sofa bed
  • Smart television
  • Cable channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Bathtub or shower
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (weekly)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Game viewing nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Sailing nearby
  • Boat tours nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0015570351

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The tax ID number is C0015570351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of: Ecolab (3rd party expert - Global); COVID-19 Guidelines (CDC); SafeStay (AHLA - USA); COVID-19 Guidelines (WHO).

  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property follows sanitization practices of COVID-19 Guidelines (WHO)
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - C0015570351
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 55 per day (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Back Bay/Fenway
  • Residence Inn Back Bay/Fenway Boston
  • Residence Inn Boston
  • Residence Inn Boston Back Bay Fenway
  • By Marriott Boston Back Fenway
  • Residence Inn by Marriott Boston Back Bay/Fenway Hotel
  • Residence Inn by Marriott Boston Back Bay/Fenway Boston
  • Residence Inn by Marriott Boston Back Bay/Fenway Hotel Boston

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.