Hilton Boston Downtown/Faneuil Hall

4-star property
Broad St, Boston, MA 1-855-201-7819
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4.2 out of 5
Very good!
See all 48 Travelocity Reviews

"We stayed from Christmas day through the 30th December 2017. Loved the convenience of the location. Walked everywhere. Easy to get around. Hotel staff ... " More

By a verified traveler on Tue 02 Jan 2018

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Hotel Description

Hilton Boston Downtown/Faneuil Hall puts you in the heart of Boston, within just a 10-minute stroll of popular attractions like New England Aquarium and Faneuil Hall Marketplace. Highlights at this historic hotel include a restaurant, a 24-hour fitness center, and a bar/lounge.

Flat-screen TVs with cable channels are featured in all 403 rooms, and you can enjoy WiFi, coffee/tea makers, and free bottled water. Refrigerators and room service make in-room dining convenient. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include free toiletries. Safes, hair dryers, and phones are also available.

The restaurant, 89 Broad, serves American cuisine and is open for breakfast, brunch, lunch, and dinner. 10000 square feet (929 square meters) of event facilities include conference space, and other business amenities include a 24-hour business center. Added amenities include a coffee shop/café, concierge services, and a 24-hour front desk. There's also the convenience of valet parking.

Within a 15-minute walk of this 4-star Boston Financial District hotel, attractions include Boston City Hall and Boston Tea Party Ship.

Hilton Boston Downtown/Faneuil Hall ratings based on 48 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
4 out of 5

Hotel situated in the heart of down town.

We stayed from Christmas day through the 30th December 2017. Loved the convenience of the location. Walked everywhere. Easy to get around. Hotel staff very friendly and knowledgeable of area and recommendations. . Rented a car for out of state excursion , car was delivered to hotel and returned from hotel so easy. We had a great time. would recommend.

Posted by , from TX on Jan 2, 2018

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5 out of 5

HOTEL STAY

Location: LOTS TO DO AND SEE
THE ONLY ISSUE WE HAD WAS THAT THE HOTEL GUEST GUIDE WAS INCORRECT. IT STATED THERE WAS A BREAKFAST BUFFET WHICH WE PLANNED ON ATTENDING. WHEN WE ARRIVED AT THE RESTAURANT THERE WAS NO BUFFET.

Posted by , from ERIE PA on Jan 1, 2018

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5 out of 5
The telephones weren't working, the curtains couldn't open, some outlets weren't working. I spoke with the concierge and thankfully they very nicely made sure everything was fixed by the time we finished breakfast. Beware of the breakfast vouchers. They cannot be used towards room service (despite what I was told at check-in) but they do offer a great restaurant style sit down breakfast.

Posted by , from New York on Dec 4, 2017

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5 out of 5

Great Location

The hotel was a bit pricey but the location was fantastic. It's walking distance from all the major sights including the Long Harbor, Paul Revere's North Church, his home, statue, Faneuil and Quincy Market, downtown, including the Old State House, the famous cemeteries, Beacon hill including "Cheers."

Posted by , from California on Oct 12, 2017

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5 out of 5

Location was perfect, and so was the staff!

You can walk everywhere! The beginning for the Freedom Trail was a few blocks away. The staff was excellent, helped with great restaurants, directions and telling interesting stories about Boston! The restaurant has wonderful breakfast, try the guacamole toast with poached eggs..awesome! Rooms where clean and really nice! Would stay there again. Location location location!!!!

Posted by , from Detroit, Mi on Jul 18, 2017

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5 out of 5

Centrally located

Located close enough to walk to a lot of the areas you want to see while you're in Boston! Beautiful hotel! Great breakfast buffet in the hotel restaurant!

Posted by , from T on Oct 14, 2016

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5 out of 5

Great central location

Excellent staff. Tom at the front desk helped me get my bag that i left in my cab the night before. Tessa was a great host in the 89 bar. Thanks to all

Posted by , from S on Sep 25, 2016

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3 out of 5

Nice small overpriced room

Pros: The room was very small but comfortable. Very hospitable lounge staff
Boston is a great place to visit but stay in Cambridge or other outlining area and take the Metro to and from. It is not difficult . Boston hotels are extremely overpriced. Double what they should be.

Posted by , from arizona on Sep 18, 2016

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2 out of 5

Would never stay here again

I took my son here and the hotel staff was friendly and accommodating. The problem was with our room. The space of the room was perfect, however it was filthy. The shower had tiles which is not normal for hotels and it had mold in the grout! Not a little, but a lot. The toiletries were used and we just checked in. There was hair on the back of the bathroom door that stayed there for our entire stay. The room had sharp broken,edges on the bathroom cabinet. It just looked like cheap repairs done in the room. The lamps were dusty and broken. I'm furious I spent 628 on a room for two nights and then pay 102 for valet parking. We walked everywhere but still got charged just for parking. It has the Hilton name and that's it. Will never ever stay here again!

Posted by , from b on Aug 16, 2016

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4 out of 5

Close to everything

Hotel was not only beautiful but conveniently located to the Aquarium, the T station, Quincy Markert and walking distance to the North End. Staff was pleasant and helpful. Highly recommend!

Posted by , from Portland, ME on Jul 11, 2016

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About the Hilton Boston Downtown/Faneuil Hall

Location 89 Broad St, Boston, MA 02110

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center. Event space at this hotel measures 10000 square feet (929 square meters) and includes conference space. A 24-hour fitness center, a library, and multilingual staff are also featured at the business-friendly Hilton Boston Downtown/Faneuil Hall. For a fee, parking is available. This Art Deco Boston hotel is smoke free.

  • 403 guestrooms or units
  • 15 levels
  • 10000 sq ft of conference space
  • 929 sq m of conference space
  • Built in 1928
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Parking

Valet parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (5.6 km / 3.5 mi)
  • Train station: Boston-South Station (3.2 km / 2 mi)
  • Metro station: State St. Station (0.5 km / 0.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hilton Boston Downtown/Faneuil Hall offers 403 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. This Boston hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

89 Broad - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

An 24-hour on-site fitness center offers a selection of cardio and strength-training machines. The hotel also works with several nearby athletic clubs to provide discounted privileges for hotel guests.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Hiking/biking trails nearby
  • Sailing nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 75.00 per pet, per stay
  • Weight limit: 75 lb

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Valet parking fee: USD 51.00 per day (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Downtown/Faneuil Hall
  • Hilton Downtown/Faneuil Hall Hotel
  • Hilton Downtown/Faneuil Hall Hotel Boston
  • Hilton Boston Downtown / Financial District Hotel Boston
  • Hilton Boston Downtown/Faneuil Hall Hotel
  • Hilton Boston Downtown/Faneuil Hall
  • Hilton Boston Financial District

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations