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DoubleTree by Hilton Hotel Boston Bayside

3-star property
240 Mount Vernon Street, Boston, MA 1-855-201-7819

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3.4 out of 5
See all 28 Travelocity Reviews

"Staff were knowledgeable about services and activities/events in the city, transportation (public and private). They were very responsive and pleasan ... " More

By a verified traveler on Mon 22 May 2017

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Hotel Description

3-star hotel near University of Massachusetts Boston

In suburbs

Your stay at this Dorchester hotel places you within 3 miles (5 km) of University of Massachusetts Boston and Boston Convention and Exhibition Center. Boston Common and Boston Museum of Fine Arts are also within 6 miles (10 km).

Free airport shuttle

This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, express check-out, and free airport shuttle. A free area shuttle is offered as well.

WiFi, flat-screen TVs

The soundproofed guestrooms offer WiFi, wired Internet, and hair dryers. Other amenities include premium bedding, coffee/tea makers, and flat-screen TVs with cable channels.

Two Doubles non-smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$88* Per night/room Jan 24 - Jan 25

Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Two Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe One King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

One King Bed Premium Roll In Shower

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, Accessible

Bed Count 2 Full Beds Maximum Occupancy 4 Max

DoubleTree by Hilton Hotel Boston Bayside ratings based on 28 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for DoubleTree by Hilton Hotel Boston Bayside

Everyone (6)
5 out of 5

Posted by on Aug 26, 2019

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2 out of 5

Posted by on Nov 25, 2018

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Comment from Hotel Management

Dec 6, 2018 by Amelia K

Sorry that we were not able to provide you with a great experience.

5 out of 5
Front desk staff extremely helpful, and knowledgable! About a block and a half from the T station, which made getting into downtown simple, cheap and quick! So close to UMass campus that there were always people around-never felt unsafe. Great tip from our airport shuttle driver to catch the U Mass Free bus just beyond hotel parking that dropped us across the street from JFK Library.

Posted by , from Nebraska on Oct 29, 2018

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Comment from Hotel Management

Nov 15, 2018 by Amelia K

Thank you for taking the time to write a comment about our hotel. We really appreciate your feedback. I am so glad to know that you enjoyed your stay with us and that our location was convenient for you. The staff and I hope to see you again in the future.

4 out of 5
Room was noisy due to being close to the elevator.

Posted by , from Olathe, KS on Sep 21, 2018

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5 out of 5

Pleasant and responsive staff. Friendly, helpful.

Pros: The friendly and responsive staff.
Location: JFK library, close to main train line which offers all of Boston and surrounding areas to visit. The problem is to see it all not what to do.
Staff were knowledgeable about services and activities/events in the city, transportation (public and private). They were very responsive and pleasant in answering questions or addressing issues like a wifi problem. I would gladly stay at this hotel again. By the end of my stay (six days), I genuinely liked and knew by name the hotel staff and they learned my name. Best hotel stay I have had in years.

Posted by , from Salt Lake City, Utah on May 22, 2017

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5 out of 5

Great place to stay

Hotel staff was exceptional in all areas. Convenient to public transportation.

Posted by , from Mississippi on Jul 22, 2015

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4 out of 5

Close to the T

Pros: Quiet
Cons: No free Internet
Internet was too expensive and poor strength of signal. Room was fine. Nice location by the T. Staff was friendly and helpful

Posted by , from Jefferson City, MO, USA on Jul 12, 2012

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2 out of 5

Not a good place.

Pros: Quiet
Cons: Nothing close, No free Internet, Poor breakfast, really bad business center, very expensive bar/restaurant not worth it
The worst business center you can imagine. No free internet. Espensive and very simple bar/restaurant. No options of restaurants nearby.

Posted by , from Albuquerque, NM, USA on Jun 14, 2012

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5 out of 5

This hotel make me feel comfortable.

Pros: near to subway, free shuttle to south station, they allowed us late check out :)
Cons: No free Internet, the fire alarm beep 9am out of the blue
Everything great, the personal is really nice. ...

Posted by , from New York, NY on Apr 4, 2012

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5 out of 5

Close to T and walking distance to JFK museum

Great place to stay especially for the price. Staff helpful and has free shuttle to airport.

Posted by , from Houston, TX on Oct 28, 2011

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About the DoubleTree by Hilton Hotel Boston Bayside

Location 240 Mount Vernon Street, Boston, MA 02125

Property Features

Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and a meeting room. Event space at this hotel measures 120 square feet (11 square meters). A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Hotel Boston Bayside. A roundtrip airport shuttle at scheduled times and a cruise ship terminal shuttle are free. For a fee, parking is available. This 3-star Boston hotel is smoke free.

  • 197 guestrooms or units
  • 6 levels
  • 120 sq ft of conference space
  • 11 sq m of conference space
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Charging station for electric cars
  • Business center (24 hours)
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Convenience store
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (8.7 km / 5.4 mi)
  • Train station: Boston JFK-UMass Station (0.4 km / 0.2 mi)
  • Property shuttles: Free airport shuttle, area shuttle, and cruise terminal shuttle
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

DoubleTree by Hilton Hotel Boston Bayside offers 197 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Flat-screen television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

DoubleTree by Hilton Hotel Boston Bayside has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Kayaking nearby
  • Windsurfing nearby

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 11:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Airport shuttle service is available at scheduled times from 5:00 AM to 11:00 PM. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered at scheduled times from 5:00 AM to 11:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0015740351.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0015740351.

  • Tax ID - C0015740351
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 16.95 for adults and USD 10.95 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.95 per 24-hour period (rates may vary)
  • Fee for in-room wired Internet: USD 14.95 per 24-hour period (rates may vary)
  • Self parking fee: USD 19.00 per night (in/out privileges)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Refrigerator fee: USD 10.00 per day
  • In-room microwave fee: USD 10.00 per day
  • Rollaway bed fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Club
  • DoubleTree Club Boston Bayside
  • DoubleTree Club Hilton
  • DoubleTree Club Hilton Boston Bayside
  • DoubleTree Club Hilton Hotel Boston Bayside
  • Hilton Boston Bayside
  • DoubleTree Club Hilton Boston Bayside Hotel
  • DoubleTree Club Hilton Hotel
  • DoubleTree by Hilton Hotel Boston Bayside Hotel
  • DoubleTree by Hilton Hotel Boston Bayside Boston
  • DoubleTree by Hilton Hotel Boston Bayside Hotel Boston

You should know

  • DoubleTree by Hilton Hotel Boston Bayside offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.