4.5 out of 5

"The staff was accommodating, the room was not huge but was spotless. Best hotel bed I've ever slept in. And we were able to get to our show and muse ... " More

By a verified traveler on Mon 13 Mar 2017

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Hotel Description

Boston Marriott Copley Place puts you in the heart of Boston, steps from Copley Place and within a 10-minute stroll of Hynes Convention Center. Highlights at this hotel include a restaurant, an indoor swimming pool, and a health club.

You can enjoy Smart TVs with satellite channels, and all 1139 rooms feature WiFi, wired Internet, and coffee/tea makers. Refrigerators and round-the-clock room service make in-room dining convenient. Nice touches to enhance your stay include designer toiletries, while pillowtop beds and premium bedding invite a good night's rest. Flat-screen TVs, Netflix, and safes are also available.

The restaurant, Champions, serves American cuisine and is open for breakfast, lunch, and dinner. Connexion Lounge is the hotel's own wine bar, serving drinks along with lunch and dinner. Enjoy the spa tub and pool loungers. 61085 square feet (5675 square meters) of event facilities include meeting rooms, and other business amenities include a business center and limo/town car service. Other amenities include free WiFi in public areas, a coffee shop/café, and a snack bar/deli. Buffet breakfast is available daily. There's also valet parking, along with the convenience of car rentals on site.

Attractions within a 10-minute walk of this 4-star Back Bay hotel include Boston Public Library and Hancock Conference Center.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$200 per night

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 2 Double Beds, River View

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Room, 1 King Bed, River View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Concierge Room, Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed, Corner (Guest Room)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Boston Marriott Copley Place ratings based on 37 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5

Everything was good until Saturday Night

Pros: Our bed!
Cons: Staff Champions for weekend guests. The more people that stay at the hotel, the more staff you need to assist them.
Location: It was a really nice neighborhood. Of course the mall was great and so was Max Brenner's. All within walking distance.
Our stay was great until we came back from a concert Saturday night. There must have people quite a few concerts in Boston that night too. We got to our room and wanted to order room services around 11pm. Of course, no one answered the phone. So I walked downstairs and asked the hostess if I could order food to go and she told me no. They obviously were not staffed to have a busy Saturday night. Needless to say, we went to bed hungry. I was pretty upset with their inability to serve their guests. They did not even offer to give me names of places that deliver to the hotel at that time of the night. Besides one bad night, we really enjoyed our room. The bed was amazingly comfortable and our room was always clean.

Posted by , from Philadelphia, PA on Jun 19, 2017

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2 out of 5

Back Pay Boston

I thought Marriott was a major rip off. Very expensive for the product delivered. $12.99 a day for Wifi? Seriously? Extra k-cups for Keurig$1.00. What a joke. We had to pay $58!a day for parking. They don't tell you that. It was a joke. Much nicer hotels for more and less money.

Posted by , from Cleveland, Ohio on Apr 25, 2017

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5 out of 5

Perfect location for everything Boston

Pros: Loved the bed!! Mattress was firm but not hard, the duvet was light and toasty. And we were on the 23rd floor so the view was spectacular.
Cons: I actually thought the TV was too big; it was at least 50 inches and the room didn't allow me to get far enough away from it.
Location: Copley Place - upscale shopping on site; Northeastern University, Symphony Hall and Museum of Fine Arts a short walk.
The staff was accommodating, the room was not huge but was spotless. Best hotel bed I've ever slept in. And we were able to get to our show and museums on foot which was awesome (though chilly). Loved that we could use the retail space and walkways over several busy roadways to travel toward our destination before we even had to step outside.

Posted by , from North of Boston on Mar 13, 2017

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3 out of 5

The Marriott during PAX East Event

Pros: Amazing location.
Cons: A more private cocktail lounge, one with fresh food. Clean bar-ware in room. More secluded from mall.
Location: Attached to Prudential Center. Lots of shopping, I mean tons. Plenty of sights nearby. Many good places to eat within walking distance, even in cold.
Stayed for one night during a convention off-site. Used parking garage which was frustrating to navigate. After I found a parking spot I used an elevator to access the hotel. It dropped us off in a mall with no clear directions to hotel lobby. Eventually found it. If you go, exit the parking garage to the street then walk to the left. Much faster. Hotel room had some dirty glassware. Aside from this the room seemed very clean and had a very nice HDTV with connection to the internet. Hotel lounge was open 24/7 and very busy. Food was average at best. Drinks we very good however.

Posted by , from New Hampshire on Mar 13, 2017

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5 out of 5

"The Best Hotel I Ever Stayed In".....

Pros: Everything!!!
Cons: Not a Thing!
Location: PLeanty of great things to do and see, your in the backbay area of boston. The prudential center is very nice as well!
I am so happy and overjoyed with my stay at the Copley Marriott in Boston. The Staff did everything to accomodate my stay. Me and my friend enjoyed the hotel emensely, especially the concierge room, pool, and spa. The food and drinks were excellent, but i have to give the most thanks to the front desk and staff! They really made us feel at home.. You are the best!! i would stay here again over any hotel in boston. No one, can ever top what you people acomplish everyday at the Marriott! You truly are the best! 5 stars***** Thanks So Much!, I will see you again soon! Brian C. Franklin mass

Posted by , from Franklin Mass on Mar 3, 2017

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5 out of 5

Makes all of Boston easily accessible

Pros: Primarily its location, including its proximity to Logan airport.
Cons: Additional signs for hotel registration in other parts of Copley Place.
Location: See above. The location for doing just about anything in the Boston area is near ideal.
The Boston Marriott Copley Place was my last stay before hoping a flight from Logan back to China. I was a bit baffled when I first arrived, as I came by foot from the Copley Square T stop. While finding the hotel was not easy, I soon discovered that if you don't use the actual hotel entrance, but rather enter by, let's say, a Copley Place entrance, you can get confused by a Hogwartsian assortment of escalators going in various directions, with no signs for registration. I asked at one of the second-floor restaurants, and a person there put me on the straight and narrow -- back downstairs. This aside, I can easily see why this hotel is an excellent destination for business as well as holiday travelers. From its front door it is easy to get to most any place in Boston or the outlying areas; the Back Bay Commuter Rail station on the South Station lines is about a block away, as are various T stops. Of course, the Copley Square area offers its own collection of things to see, places to go and various eateries. And, when I left, an Uber ride to Logan airport cost me $17.00. I had a room facing west on the 18th floor. It was very quiet and comfortable. Compared to the granite mattresses found in China, the forgiving mattresses found in most U.S. inns are ever so welcome. I had some trouble with the room safe, but hotel security took care of that in no time. The hotel staff is excellent. For anyone traveling to Boston, I enthusiastically recommend this establishment.

Posted by , from Shenzhen, PRC on Feb 5, 2017

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4 out of 5

GR8 Staff

Pros: Location, staff, price, room quality.
Cons: NA
Location: At the center of the Back Bay experience. Does not get better, period.
The hotel and location are a great match in the Back Bat. The staff is what makes this ax cxcellent buy. 5 star service at a 4 star price. The Concierge is as personable and knowledgeable as my usual one AR the Taj. The desk was fast efficient and had a warm personal welcome that felt sincere not a required set of approved welcoms!

Posted by , from Philadelphia, PA on Dec 24, 2016

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3 out of 5

Downtown Business hotel

Located within walking distance of the Freedom Trail, North End and most Boston tourist sites. The lack of parking and high price to pay for same adds $50 per night to any "bargain" rate. The hotel is large and impersonal compared to other Marriott properties in Boston. Boston is simply a terrible town for daytime parking in any of the tourist areas. A town with many great assets otherwise.

Posted by , from Westfield, NJ on Dec 26, 2015

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5 out of 5

Good central location

Pros: The staff, cleanliness, safe feeling.
Cons: Feel Wi-Fi for all of their customers in this day and age would be a great improvement! Complimentary water bottles would be nice.. not charging $4
Location: Copley and Prudential Shopping. Cheesecake Factory close by. Newbury Street area is close. The Old Time Trolley has a stop right out in front...
We had a great time! Felt very safe, staff very helpful and friendly! Concierge very helpful in planning and putting together our attractions we wanted to see. It is located within walking of the Prudential Shopping, Copley shopping and even to Newbury Street. The Old Time Trolley stops at this Marriott also! We were pretty tired at the end of the day... and it was good to have the comfortable beds and pillows!!

Posted by on Sep 20, 2015

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5 out of 5

Heart of the City

The Boston Marriott Copley Hotel is perfectly nestled in the heart of the city. Everything is a heartbeat away! From the hotel's skywalk to the mall, you can access adjacent hotels, restaurants, transit (taxi, subway, & tour buses), iconic streets, & historical attractions. The hotel is beautifully decorated and the rooms offer unbelievable skyline views (ask for room 3410) of the city. With many amenities, such as a fitness center, pool, & jacuzzi, you can relax after a full day of business meetings, shopping, or sightseeing! A nicely appointed gift shop ensures your Boston experience is shared with family and friends. The "best part" was the staff hospitality from check-in to check-out. Wherever you wanted to go, the staff made it happen! My daughter and I loved this hotel and highly recommend it.

Posted by , from WV on Sep 11, 2015

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About the Boston Marriott Copley Place

Location 110 Huntington Ave, Boston, MA 02116

Property Features

Boston Marriott Copley Place offers its guests an indoor pool, a health club, and a spa tub. There's a restaurant on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center, limo/town car service, and meeting rooms are available. Event space at this hotel measures 61085 square feet (5675 square meters). Multilingual staff, gift shops/newsstands, and concierge services are also featured at the business-friendly Boston Marriott Copley Place. For a fee, parking is available. This 4-star Boston hotel is smoke free.

  • 1 building
  • 1139 guestrooms or units
  • 38 levels
  • 47 conference rooms
  • 61085 sq ft of conference space
  • 5675 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Coffee shop
  • Deli
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Indoor pool
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (8.6 km / 5.3 mi)
  • Train station: Boston-Back Bay Station (1.1 km / 0.7 mi)
  • Metro station: Massachusetts Ave. Station (0.8 km / 0.5 mi)
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Boston Marriott Copley Place offers 1139 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • Pillowtop beds
  • In-room dining (24 hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily.

Champions - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.

Connexion Lounge - This wine bar specializes in local cuisine and serves lunch, dinner, and light fare.

Starbucks - This café serves breakfast, lunch, dinner, and light fare.

24-hour room service is available.

Nearby Activities

Guests receive complimentary access to a large health club that features a heated lap pool beneath a glass roof. A spa tub and well-equipped exercise room are also available.

The recreational activities listed below are available either on site or near the hotel; fees may apply.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 24 per person (approximately)
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 12.95 per day (rates may vary)
  • Self parking fee: USD 40 per day
  • Valet parking fee: USD 60 per day (in/out privileges)
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Copley Place Marriott
  • Boston Marriott Copley
  • Boston Marriott Copley Place
  • Boston Marriott Copley Place Hotel
  • Copley Marriott
  • Copley Place Marriott
  • Marriott Boston Copley Place
  • Marriott Copley
  • Marriott Copley Place
  • Marriott Copley Place Hotel
  • Boston Marriott Copley Place Hotel Boston