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4.7 out of 5

"The staff was so friendly and helpful. Very convenient location. The restaurant had a good but limited menu. " More

By a verified traveler on Sun 19 Aug 2018

Hotel Description

4.5-star luxury hotel near Copley Square

Heart of Boston

At this Back Bay hotel, you'll be well placed to visit Copley Square and Hancock Conference Center, both steps away. Boston Public Library and Newbury Street are also within half a mile (1 km).

Business services

This hotel features a restaurant, a 24-hour health club, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the a rooftop terrace and conveniences like a 24-hour front desk and concierge services.

Free wired Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 383 guestrooms also offer free wired Internet and LCD TVs with digital channels. 24-hour room service, WiFi, and minibars are also available.

Standard Room, 1 Queen Bed (Fairmont Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$255 per night

Standard Room, 1 King Bed (Fairmont King)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Fairmont Gold, Club Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Park View

Bed Count 1 King Bed Maximum Occupancy 5 Max

Studio, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Signature Room, 1 King Bed, Park View (Copley Square Park View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Fairmont Copley Plaza, Boston ratings based on 26 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Fairmont Copley Plaza, Boston

Everyone (7) Couples (1)
5 out of 5

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 9, 2019 by Fairmont Copley Plaza

Thank you for taking the time to review us. We hope you enjoyed your stay and look forward to seeing you again soon!

5 out of 5

Posted by on Jun 24, 2019

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Comment from Hotel Management

Jun 24, 2019 by Fairmont Copley Plaza

Thank you for your feedback. We are so glad you enjoyed your stay! Come back soon.

5 out of 5
Very professional and friendly front checking staff. Very elegant hotel. Pleasant stay.

Posted by on May 7, 2019

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Comment from Hotel Management

May 9, 2019 by Fairmont Copley Plaza

Thank you so much for your helpful feedback. We are thrilled you enjoyed your stay and hope to see you again soon!

5 out of 5

Posted by on Mar 15, 2019

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Comment from Hotel Management

Apr 1, 2019 by Fairmont Copley Plaza

We appreciate you taking the time to leave us your positive feedback. Please come back soon!

5 out of 5

Posted by on Oct 2, 2018

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Comment from Hotel Management

Oct 3, 2018 by Fairmont Copley Plaza

Thank you for your feedback. We're glad that you had a great stay with us. Please come back soon!

5 out of 5
The staff was so friendly and helpful. Very convenient location. The restaurant had a good but limited menu.

Posted by on Aug 19, 2018

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Comment from Hotel Management

Aug 20, 2018 by Fairmont Copley Plaza

Thank you for your helpful feedback. We are delighted we could serve you and look forward to having you as our guest again in the future. Until then, safe travels!

5 out of 5

Elegant

Pros: Beautifully appointed.
Location: Easy walk to all attractions.
Everything was wonderful as expected. The hotel is beautiful and the service is outstanding. Centrally located in this great walking city that has so much to offer.

Posted by on Oct 19, 2016

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4 out of 5

Always a pleasant experience.

Warm, cozy hotel. The staff is very attentive. It feels like a home away from home each time we stay.

Posted by on Jan 16, 2016

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Comment from Hotel Management

Jan 28, 2016 by sarah

Hello, thank you for reviewing your recent visit. We are pleased to hear that you loved the ambience of the hotel and felt as if you were at home. Thank you for your review and we hope to see you again, soon.

5 out of 5

Great location, wonderful staff

Pros: Location; historical appeal; well-trained, friendly staff.
Cons: Can't think of a thing.
Location: Close to shopping, Public Garden & many good restaurants. We enjoyed Mistral for dinner and the Liquid Art House for cocktails this trip.
We don't get to Boston as often as we'd like and, in the past, have stayed close to whatever drew us into town (e.g., for a birthday party in FiDi, we stayed two blocks from the event; tickets to a show--stayed in the theater district). However, this is the third time we've stayed at the Fairmont Copley and we've decided that, without any compelling reason to go elsewhere, we're going to make the Fairmont Copley our home base in Boston. Everything is just so good, we'd rather Uber or cab to get wherever we're going than walk from a closer hotel. The hotel is very clean and comfortable, and the staff is (in our experience) well-trained, friendly, knowledgeable, polite, and willing to try to accommodate special requests. This trip, we arrived early for an event in the afternoon, so I called when we were about a half hour away to ask if early check-in would be possible. We were graciously accommodated. Sunday morning, we also asked if we could leave our vehicle in the garage and our bag at coat check for a few hours after checking out so we could have brunch with our daughter late Sunday morning without having to find parking on the snow-packed streets. I'm sure it is not always possible to coordinate such requests, and we understand that, but it was very nice to once again have our special requests accommodated. The food and service in the Oak Bar is wonderful. The rooms are well-appointed and the common areas are simply beautiful.

Posted by , from Vermont on Apr 2, 2015

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5 out of 5

This is my favorite Boston hotel.

Pros: Free breakfast, Free Internet, Quiet
Staying on the Gold floor is worth the price. The cocktail snack incluses baby rack of lamb and lobster roll! The breafast buffet is enormous and delicious. The beds are comfy, and the staff is very accomodating and friendly. What more could you ask for?

Posted by , from Vero Beach, FL, USA on Dec 7, 2012

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About the Fairmont Copley Plaza, Boston

Location 138 Saint James Ave, Boston, MA 02116

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business center on site. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour health club, a rooftop terrace, and tour/ticket assistance are also featured at the luxury Fairmont Copley Plaza, Boston. Parking is available for a fee. This 4.5-star Boston hotel is smoke free.

  • 383 guestrooms or units
  • 7 levels
  • Built in 1912
  • Dining venue
  • Bar or lounge
  • Childcare (surcharge)
  • Terrace on the roof
  • Ski equipment storage
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in all rooms: WiFi (surcharge) , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (15.5 km / 9.6 mi)
  • Train station: Boston-Back Bay Station (0.5 km / 0.3 mi)
  • Metro station: Copley Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Fairmont Copley Plaza, Boston offers 383 air-conditioned accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. This Boston hotel provides complimentary wired Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves and refrigerators can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Refrigerator available
  • Microwave available
  • Coffee maker
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily.

OAK Long Bar & Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner.

24-hour room service is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.

To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 25 per pet, per night
  • Weight limit: 75 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property will place an authorization of USD 1 at the time of booking for any reservations where payment for the stay will be made on site instead of at the time of booking. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Union Pay

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night

The resort fee includes:

  • Internet access
  • Phone calls
  • In-room bottled water
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Valet parking fee: USD 58 per night
  • Pet fee: USD 25 per pet, per night
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Copley Hotel
  • Copley Plaza
  • Copley Plaza Fairmont
  • Fairmont Copley Hotel
  • Fairmont Copley Plaza
  • Fairmont Copley Plaza Boston
  • Fairmont Copley Plaza Hotel
  • Fairmont Copley Plaza Hotel Boston
  • Hotel Fairmont Copley Plaza
  • Plaza Copley
  • Fairmont Copley Plaza Boston Hotel
  • Fairmont Copley
  • The Fairmont Copley Plaza Boston Hotel Boston
  • Fairmont Boston
  • Boston Fairmont

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Awards & Affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.