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"Ice machine non functional and the limited knowledge of the hotels staff. Hotel staff was unaware of the transit to airport. Location of this hotel is ... " More

By a verified traveler on Sun 21 Aug 2022

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Hotel Description

4-star hotel near Fenway Park

Downtown Boston stay

Within a 10-minute walk of this Downtown Boston hotel, you'll find Boston Common and New England Aquarium. Also, Faneuil Hall Marketplace is within half a mile (1 km) and TD Garden is within 2 miles (3 km).

Dining, 24-hour fitness

This hotel features a restaurant, a 24-hour gym, and a bar/lounge. Traveling on business? Take advantage of the free WiFi in public areas, express check-out, and valet parking. A coffee shop, a lobby fireplace, and a computer station are also on offer.

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max
$149* Per night/room Feb 12 - Feb 13

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Centric Faneuil Hall Boston ratings based on 22 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Centric Faneuil Hall Boston

Everyone (9) Couples (8) Family (4)
2 out of 5
Smallest room ever. Not even a separate bathroom.

Posted by , from CANTON on Oct 25, 2022

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Comment from Hotel Management

Oct 25, 2022 by Matthew K

My apologies for the dissatisfaction with the size of the rooms. We are on a much smaller footprint and being in Downtown Boston can add to the size of several Hotels in the Area. We have designed the room to be more efficient in smaller sizes and we do have larger options available.

5 out of 5

Posted by on Sep 5, 2022

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3 out of 5
Ice machine non functional and the limited knowledge of the hotels staff. Hotel staff was unaware of the transit to airport. Location of this hotel is paramount. Central location to all the best.

Posted by , from League City on Aug 21, 2022

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Comment from Hotel Management

Aug 22, 2022 by The Hyatt Centric Team

Thank you for taking the time to share your honest feedback. I'm sorry the team wasn't able to articulate how to get to the airport via the subway. We have subway maps available at the front desk and this is a routine question, so please accept our sincere apology. We are pleased you enjoyed the location and we hope to see you back in the future. Thank you for staying with us!

5 out of 5
Great location. Clean. Comfortable bed.

Posted by , from Bourne on Jul 11, 2022

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Comment from Hotel Management

Jul 16, 2022 by The Hyatt Centric Team

Thank you for taking the time to share your feedback. We are pleased you found the bed comfortable and the hotel clean. We hope you were able to get our and explore our wonderful location. We hope to see you again the next time your travel plans bring you to Boston!

4 out of 5
Very centrally located … easy walking or Uber distance to everything we wanted to do

Posted by on Dec 26, 2021

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Comment from Hotel Management

Dec 28, 2021 by Tom Giannino

Hello, We are thrilled to hear that you enjoyed your stay with us. We hope that choose us again the next time you are in Boston. Thank you

4 out of 5

Posted by , from RANCHO PALOS VERDES on Dec 23, 2021

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4 out of 5
Close to a lot of the historic sites of the city.

Posted by , from Fort Worth on Nov 14, 2021

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Comment from Hotel Management

Nov 17, 2021 by Tom Giannino

Hello, We are thrilled to hear that you enjoyed your stay with us. We hope that choose us again the next time you are in Boston. Thank you

4 out of 5
No hot water, no water pressure, room a little small for the money. Hyatt regency around the corner is much better. Definitely stay there next time. ** star.

Posted by on Sep 26, 2021

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Comment from Hotel Management

Sep 28, 2021 by Tom Giannino

Hello, I am sorry to hear that you did not enjoy your stay with. We understand that our rooms are a bit on the small side and not for everyone. I am glad to hear that you will continue to stay at Hyatt properties and hope that your stays at the Hyatt Regency will be better for you. Thank you

4 out of 5
The front desk staff was excellent… I went down to the lobby for a cup of coffee one morning and was quite surprised it was almost 5 dollars for a small black coffee… They do have a Keurig in the room…But sometimes you need a cup of fresh brewed coffee… With the price per night at the hotel I think they could have complementary coffee in the lobby… Great location and again the front desk staff was amazing

Posted by on Aug 21, 2021

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Comment from Hotel Management

Aug 21, 2021 by Tom Giannino

Hello, We are thrilled to hear that you enjoyed your stay with us. We will be sure to pass your comments along to the front desk manager. Thank you

3 out of 5
Great location and close to subway. Toilet did not flush well and refrigerator in room broken.Still not cleaning room daily and took two requests to get garbage out and clean towels.

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 5, 2021 by Shawn C- General Manager

Thank you for your review! I'm sorry to read about the issues you had. Please send me a message to let me know what room you were in.

About the Hyatt Centric Faneuil Hall Boston

Location 54-68 Devonshire St, Boston, MA 02109

Property Features

There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour fitness center, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hyatt Centric Faneuil Hall Boston. For a fee, parking is available. This 4-star Boston hotel is smoke free.

  • 163 guestrooms or units
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Valet parking (surcharge)

Transport

  • Train station: North Station (1.5 km / 1 mi)
  • Metro station: State St. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Centric Faneuil Hall Boston offers 163 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. 55-inch flat-screen televisions come with Netflix. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7:00 AM to noon.

Bar Cicchetti - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Espresso Bar - Onsite bar. Open daily.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible (may have limitations)
  • In-room accessibility (in select rooms)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lbs per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - C0014430351

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0014430351. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • State tax ID - C0014430351
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 29.13 per accommodation, per night. This fee does not apply to children under 1 year of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 30 per person (approximately)
  • Covered valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 50 per pet, per night
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Centric Faneuil Hall Boston Hotel
  • Hyatt Centric Faneuil Hall Hotel
  • Hyatt Centric Faneuil Hall
  • Hyatt Centric Faneuil Hall Boston Hotel
  • Hyatt Centric Faneuil Hall Boston Boston
  • Hyatt Centric Faneuil Hall Boston Hotel Boston

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.