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4.2 out of 5

"Great location and close to subway. Toilet did not flush well and refrigerator in room broken.Still not cleaning room daily and took two requests to g ... " More

By a verified traveler on Mon 28 Jun 2021

Hotel Description

4-star hotel near The Freedom Trail

Downtown Boston stay

At this Boston Financial District hotel, you'll be well placed to visit The Freedom Trail and Faneuil Hall Marketplace, both within a 5-minute walk. Quincy Market and Boston Opera House are also within half a mile (1 km).

24-hour fitness

A 24-hour fitness center, valet parking, and concierge services are featured at this hotel. WiFi in public areas is free. Traveling on business? Take advantage of the express check-out and free Internet in public areas.

Comfy beds, flat-screen TVs

The 163 guestrooms feature comforts like pillowtop beds and premium bedding, while refrigerators and coffee/tea makers offer the conveniences of home. Other amenities include minibars, down comforters, and flat-screen TVs with Netflix.

Room, 1 King Bed, Accessible (with Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$217* Per night/room Aug 15 - Aug 16

Room, 1 King Bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hyatt Centric Faneuil Hall Boston ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Centric Faneuil Hall Boston

Everyone (6) Couples (6) Family (3)
3 out of 5
Great location and close to subway. Toilet did not flush well and refrigerator in room broken.Still not cleaning room daily and took two requests to get garbage out and clean towels.

Posted by on Jun 28, 2021

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Comment from Hotel Management

Jul 5, 2021 by Shawn C- General Manager

Thank you for your review! I'm sorry to read about the issues you had. Please send me a message to let me know what room you were in.

4 out of 5
Great location in the heart of downtown, steps away from the Freedom Trail and close to several dining options. Excellent staff. Small but very comfortable room. We would definitely stay here again.

Posted by on Jun 9, 2021

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Comment from Hotel Management

Jun 9, 2021 by Lauren

Thank you for the awesome feedback! I'm so glad you enjoyed your time in the hotel and the city!

5 out of 5
Easy check in ... attentive staff .... very clean! Definitely would recommended .... close to Quincy Market and all the attractions in Boston !!

Posted by on May 25, 2021

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Comment from Hotel Management

May 27, 2021 by Lauren

Thank you for the awesome review! I am so happy to hear that you enjoyed the hotel and the city!

4 out of 5
Very clean and friendly staff. However, our King Bed room was very small and tight!

Posted by on May 23, 2021

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Comment from Hotel Management

May 24, 2021 by Lauren

Thank you for your review! I am so happy you found the hotel clean and the staff friendly.

5 out of 5
Nice, central, relatively quiet.

Posted by on May 18, 2021

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Comment from Hotel Management

May 22, 2021 by Lauren

Thank you for the great feedback! I'm glad you enjoyed the hotel's location!

5 out of 5
Rooms are very clean with no odor. Staff was very friendly and polite

Posted by on Mar 28, 2021

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Comment from Hotel Management

Mar 29, 2021 by Lauren

Thank you for the great feedback! I'm glad you found our rooms clean and our staff helpful!

3 out of 5

Posted by on Mar 23, 2021

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Comment from Hotel Management

Apr 4, 2021 by Lauren

Thank you for the feedback!

4 out of 5

Posted by on Mar 20, 2021

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Comment from Hotel Management

Mar 31, 2021 by Lauren

Thank you for the great feedback!

4 out of 5
Where it was located. It was during a snow storm and it was in between two of the buildings I take care of.

Posted by on Dec 29, 2020

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Comment from Hotel Management

Dec 30, 2020 by Lauren

Thank you for the great feedback! I'm glad our location was easily accessible for where you needed to be!

1 out of 5
First of all, They charge me $17 for 2 bottles of plane water while in any hotels it’s free! Room is size of my closet water in the showers so cold that you can’t even shower. Terrible place don’t waste your time and money. Also do not buy parking as they send you in nearest garage place where you can buy the ticket on your own and get a cheaper deal. This place is scam they will rip you off for nothing. Stay away and get a nice hotel like Marriot or similar by the waterfront.

Posted by on Sep 10, 2020

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Comment from Hotel Management

Sep 10, 2020 by Lauren

Thank you for your feedback. I apologize for the hot water issue and the parking difficulties during your stay with us. I would love to be able to follow up with you to make up for this.

About the Hyatt Centric Faneuil Hall Boston

Location 54-68 Devonshire St, Boston, MA 02109

Property Features

As a guest of Hyatt Centric Faneuil Hall Boston, you'll find a 24-hour fitness center, tour/ticket assistance, and multilingual staff. A computer station is on site, and both WiFi and wired Internet are free in public spaces. The business-friendly Hyatt Centric Faneuil Hall Boston also features concierge services, a fireplace in the lobby, and dry cleaning/laundry services. Parking is available for a fee. This 4-star Boston hotel is smoke free.

  • 163 guestrooms or units
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site

Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Valet parking (surcharge)

Transport

  • Airport: Logan International Airport (BOS) (5.5 km / 3.4 mi)
  • Train station: Boston South Station (1.1 km / 0.7 mi)
  • Metro station: State St. Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Centric Faneuil Hall Boston offers 163 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. 55-inch flat-screen televisions come with Netflix. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards.

  • Pillowtop beds
  • Minibar
  • Flat-screen television
  • Netflix
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair-accessible registration desk
  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 50 per pet, per night
  • Weight limit: 50 lbs
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

Tax ID - C0014430351

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0014430351. This property accepts credit cards and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • State tax ID - C0014430351
  • Individually-wrapped food options are not available
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 53 per night
  • Pet fee: USD 50 per pet, per night
  • Late check-out fee: USD 75 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Centric Faneuil Hall Boston Hotel
  • Hyatt Centric Faneuil Hall Hotel
  • Hyatt Centric Faneuil Hall
  • Hyatt Centric Faneuil Hall Boston Hotel
  • Hyatt Centric Faneuil Hall Boston Boston
  • Hyatt Centric Faneuil Hall Boston Hotel Boston

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.