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Marriott Vacation Club Pulse at Custom House, Boston

3.5-star property
3 Mckinley Square, Boston, MA 1-855-201-7819
5.0 out of 5
Exceptional!
See all 8 travelocity Reviews

"Historic property that has been well maintained. There are some nice easy and convenient activities the hotel offers. The room was above expectation ... " More

By a verified traveler on Mon 11 Sep 2023

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Hotel Description

Family-friendly 3.5-star hotel near Faneuil Hall Marketplace

City center stay

At this Downtown Boston hotel, you'll be steps from Faneuil Hall Marketplace and within a 15-minute walk of TD Garden. Boston Common and Boston Public Garden are also within 2 miles (3 km).

Family-friendly fun

This hotel features a gym and a bar/lounge. There's fun for all ages with a playground and an arcade/game room, and in-room childcare is an added bonus. WiFi in public areas is free.

Suite, 1 Bedroom, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$328* Per night/room Oct 29 - Oct 30

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility w/ Tub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Hearing)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Accessible, Non Smoking (Mobility w/ Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Marriott Vacation Club Pulse at Custom House, Boston ratings based on 8 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Marriott Vacation Club Pulse at Custom House, Boston

Everyone (2) Couples (1)
5 out of 5
Historic property that has been well maintained. There are some nice easy and convenient activities the hotel offers. The room was above expectations, as was staff.

Posted by on Sep 11, 2023

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5 out of 5

Wonderful historic hotel, impeccably maintained

Gorgeous hotel, very clean, comfy beds, nice staff. Made good use of the refrigerator--we made a couple of treks to whole foods and kept it stocked. Subway stop is just across the street (only $2.65 from the airport. 15 min ride). Note: subways do not run 24 hours--we took a taxi back to Logan for our early morning flight--that put us out 20 bucks including tip. We highly recommend the Customs House--couldn't be happier.

Posted by on May 4, 2015

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5 out of 5

Cool space. Great location.

Boston experience. Well located. Well cared for. Clean. Walked to North End.

Posted by on Mar 25, 2015

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5 out of 5

I want to live in this hotel!

Pros: Close restaurants, Free Internet, Quiet, gorgeous spacious rooms
Our stay in this hotel was about as perfect as it gets. We were checked in quickly and the staff was friendly and professional. The room was so much more spacious than I expected, and we had a wonderful view of the city. We were given a room near the elevator and I thought it would be noisy, but it wasn't. The decor was gorgeous and restful. We were right by the harbor and within walking distance of everything we wanted to see. A continental breakfast was additional, but it worked out to be about $5 per per person. Would I stay here again? ABSOLUTELY!!!

Posted by , from Near, Washington DC on Jun 11, 2012

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5 out of 5

This hotel was a great experience

Pros: Close restaurants
Cons: Noisy
I stayed here for several days on business. The room was elegant and clean. I found the staff very helpful and courteous whenever I interacted with them. I would definitely stay here again.

Posted by , from New York, NY on Feb 7, 2011

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5 out of 5

Great hotel, great location

Pros: Close restaurants, location
We stayed over Columbus weekend 2010. It is pricey but everything is in this area. The room was a nice size with a small kitchenette that we didn't need for just a few days but would probably come in handy if we stayed longer. The kids were comfortable on the pull out (with their own TV) and the huge bed was sooo comfortable after a day of walking all over Boston. It really felt like a treat to be staying in a piece of history. The staff was very helpful and friendly, the nice lady at the front desk gave our kids info on the history of the hotel and told them where to look for the falcons roosting upstairs. One of the best things about the hotel is having your own personal outside observation deck (we were up there several times). There is a game room for the kids located behind the clock (very cool). The kids played while we had a drink in the small bar. Location is key too! It's great to be right at Quincy Market and 10 minute walk to Little Italy. The only downside is that you are close to the bars and they are noisy at 2am when the patrons are leaving. We were on a lower floor overlooking the Black Rose. We would definitely stay again but ask for a higher floor.

Posted by , from Penfield,NY on Feb 3, 2011

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5 out of 5

MARRIOTT CUSTOM HOUSE - BOSTON

This five star hotel was perfect for our short two day stay in Boston. It is located adjacent to the Freedom Trail and in near proximity to Quincy Market and the harbor. It was a short walk to the hop-on-hop-off bus we used to tour the city for two days. The two room suite was very nicely appointed and had the comforts we desired including a small frig and microwave. This will be our hotel of choice if we visit Boston in the future.

Posted by on Oct 30, 2010

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5 out of 5

Great hotel

We spent Columbus weekend at the Custom House and loved it. As soon as you step into the 4- story marble circular lobby you realize you are staying in a bit of history. It is pricey but everything in downtown Boston is. The price is worth it to be so close to everything. You are in Quincy Market and a few minute walk to the aquarium and the North side for the best Italian pastry and food ever. We had a 1 bedroom villa which had a small kitchenette (micro and fridge) that we might have used had we been there for more than the 2 nights we stayed. Our teen and tween slept on the pull-out couch without complaint (probably because they had their own TV. The bedroom had a huge comfy bed and it's own flat screen. The best part of this hotel is it has it's own outside observation deck on the 26th floor that goes around the entire perimeter of the building for a full view of Boston that you can access for day and night views. The staff was friendly and efficient, she even gave our kids information on the history of the hotel and the rare peregrine falcons that nest just above the observation deck. We had a small issue with the change machine in the kids lounge that was taken care of without incident. The kids lounge is located behind the 6 on the clock and also has a small movie theater and a few games. The only downside is being close to everything is that you are also close to the bars that are noisy at 2 am on the weekend. Even though it did wake us up we would without a doubt stay here again.

Posted by on Oct 12, 2010

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About the Marriott Vacation Club Pulse at Custom House, Boston

Location 3 Mckinley Square, Boston, MA 02109

Property Features

Marriott Vacation Club Pulse at Custom House, Boston offers its guests a fitness center, an arcade/game room, and complimentary newspapers in the lobby. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. The family-friendly Marriott Vacation Club Pulse at Custom House, Boston also features laundry facilities, dry cleaning/laundry services, and express check-out. Parking is available for a fee. Smoking is allowed in designated areas at this 3.5-star Boston hotel.

  • 84 guestrooms or units
  • 25 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Front-desk safe
  • Game room or arcade
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: North Station (1.6 km / 1 mi)
  • Metro station: Aquarium (0.2 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Marriott Vacation Club Pulse at Custom House, Boston offers 84 accommodations with safes and coffee/tea makers. Televisions come with premium satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Boston hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

  • Bathrooms are partially open
  • Separate bedroom
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Microwave
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site
  • Bicycle rentals nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Roll-in shower (in select rooms)
  • In-room accessibility (in select rooms)
  • Assistive listening devices in meeting rooms
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a smoke detector and outdoor lighting

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and cash. For guests' safety, the property includes a smoke detector and outdoor lighting in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property. Social distancing measures are in place and guests are provided with hand sanitizer. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Commonly-touched surfaces are not cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately USD 2.00–10.00 for adults, and USD 2.00–10.00 for children
  • Valet parking fee: USD 48 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Boston Villas
  • Marriott Vacation Club Pulse Custom House Boston Aparthotel
  • Marriott's Custom House Villas
  • Marriott's Custom House Villas Aparthotel
  • Marriott's Custom House Villas Aparthotel Boston
  • Villas Boston
  • Marriott's Boston Custom House Villas Aparthotel
  • Marriott Vacation Club Pulse Custom House Aparthotel
  • Marriott Vacation Club Pulse Custom House Boston
  • Marriott Vacation Club Pulse Custom House
  • Marriotts Custom Resort
  • Marriotts Custom Hotel
  • Marriotts Custom Hotel
  • Marriott`s Custom House Hotel Boston
  • Marriotts Custom Resort
  • Marriott Boston
  • Marriott Vacation Club Pulse at Custom House Boston
  • Marriott's Boston Custom House Villas
  • Marriott Vacation Club Pulse at Custom House Boston
  • Marriott Vacation Club Pulse at Custom House, Boston Hotel
  • Marriott Vacation Club Pulse at Custom House, Boston Boston

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Audubon
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.