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4.5 out of 5

"I was hoping to have tea from the coffee and tea bar in the afternoon but was told it had shut down for the day. " More

By a verified traveler on Sat 25 Jan 2020

Hotel Description

3-star boutique hotel near Newbury Street

Heart of Boston

Within a 10-minute walk of this South End hotel, you'll find Newbury Street and Copley Square. Copley Place and Charles Playhouse are also within half a mile (1 km).

Restaurant

This hotel features a restaurant, free WiFi in public areas, and dry cleaning. Luggage storage is also provided.

Comfy beds, flat-screen TVs

Boasting comforts like pillowtop beds and down comforters, guestrooms also offer iPod docks and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Back Bay King

Bed Count 1 King Bed Maximum Occupancy 2 Max
$129* Per night/room Apr 5 - Apr 6

South End Corner King

Bed Count 1 King Bed Maximum Occupancy 2 Max

Staypineapple, A Delightful Hotel, South End ratings based on 6 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Staypineapple, A Delightful Hotel, South End

Everyone (5)
4 out of 5
I was hoping to have tea from the coffee and tea bar in the afternoon but was told it had shut down for the day.

Posted by on Jan 25, 2020

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Comment from Hotel Management

Jan 27, 2020 by Edward- GM

The Trophy Room Opens Monday to Friday at 4pm but we are always happy to find coffee or tea for you to relax at any time.

5 out of 5

Posted by on May 12, 2019

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Comment from Hotel Management

May 13, 2019 by Edward- GM

Thank you

5 out of 5

Posted by on May 4, 2019

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Comment from Hotel Management

May 4, 2019 by Edward - GM

Thank you !

5 out of 5
Staypineapple was a nice quirky place among the more regular hotels in the area. The pineapple themed definitely made it an upbeat stay.

Posted by on Apr 8, 2019

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Comment from Hotel Management

Apr 9, 2019 by Edward- GM

Thank you for your kind review. We are looking forward to your return.

5 out of 5

Posted by on Apr 6, 2019

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Comment from Hotel Management

Apr 6, 2019 by Edward

Thank you

3 out of 5
Hidden fees Charging fifteen dollars for a water bottle (mandatory fee).

Posted by on Oct 29, 2018

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Comment from Hotel Management

Oct 30, 2018 by Lacey King- General Manager

Thank you for the feedback Sutters. We're working with our partners to assure that all costs are transparent, as well as working with our team to explain them. We do hope to have the opportunity to serve you again.

About the Staypineapple, A Delightful Hotel, South End

Location 26 Chandler St, Boston, MA 02116

Renovations + Closures

The following facilities will be closed from 17 March 2020 to 07 April 2020 (dates subject to change):

  • Bar/Lounge
  • Dining venue

Property Features

There's a restaurant on site. Public spaces have free WiFi. The business-friendly Staypineapple, A Delightful Hotel, South End also features tour/ticket assistance, coffee/tea in a common area, and dry cleaning/laundry services.

  • 1 building
  • Built in 1900
  • Dining venue
  • Coffee in lobby
  • Dry cleaning
  • Storage area for luggage
  • Tour and ticket information
  • Elevator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Offsite parking discounted rates available

Transport

  • Airport: Boston, MA (BOS-Logan Intl.) (7.3 km / 4.5 mi)
  • Train station: Boston-Back Bay Station (0.8 km / 0.5 mi)
  • Metro station: Arlington Station (0.7 km / 0.4 mi)
  • Parking:

Room Amenities

Guest accommodations at Staypineapple, A Delightful Hotel, South End offer iPod docking stations and coffee/tea makers. Pillowtop beds feature down comforters. Flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Pillowtop beds
  • IPod dock
  • Flat-screen television
  • Satellite channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board available
  • Climate control (heating)
  • Ensuite bathroom

Food & Drink

Trophy Room - This bistro specializes in American cuisine and serves brunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 per room
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Tax ID - C0014880350. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The tax ID number is C0014880350.

  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • UnionPay
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Tax ID - C0014880350

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 17.17 per accommodation, per night

The resort fee includes:

  • Sporting facilities or equipment
  • Internet access

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Chandler Inn Hotel Boston
  • Chandler Boston
  • Staypineapple, A Delightful Hotel, South End Hotel
  • Staypineapple, A Delightful Hotel, South End Boston
  • Staypineapple, A Delightful Hotel, South End Hotel Boston

You should know

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.