Explore top 2025 5 Star Hotels in West University Place

"Everything was good but the customer service could have been better. The front desk staff was unwelcoming when I first arrived "

"Clean Room, Safe place, I was able to rest well after work. "

"The staff was super nice/ house keeping was attentive to all my needs."

"Very friendly staff, good location to arte d the conference center without Paying the premiums of the hotels next to it. Restaurant is limited in choice, and the área, Downtown, quite Boring in the evenings, with little entertainment and no shops what so ever. The presence of homeless at nights also gives it a sense "

"The only issue was trying to get to the property from the street and access road "

"Check in and interaction with manager Joby was professional and friendly. He was accommodating which was appreciated. The room itself was clean overall but some areas could have been cleaner. The corners of the bathroom counter were dirty as well as the shelves in the shower. Maybe they were discolored hard to tell. The cleaning staff was nice. The breakfast staff was so very kind. I really appreciated how accommodating and thoughtful they were on Sunday, Sept 28. They really went above ! Overall good stay and I would stay again"