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Hyatt Regency Houston West

3.5-star property
13210 Katy Fwy, Houston, TX 1-855-201-7819
4.1 out of 5
Very good!
See all 27 travelocity Reviews

"Everything its so beautiful. " More

By a verified traveler on Sun 17 Oct 2021

Points Of Interest

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Hotel Description

3.5-star hotel near Bear Creek Pioneers Park

In entertainment district

A stay at this Memorial hotel places you within 3 miles (5 km) of Bear Creek Pioneers Park and 6 miles (10 km) of Memorial City Mall. Katy Mills Mall is within 12 miles (20 km) and Downtown Aquarium is within 20 miles (32 km).

Business services

This hotel features an outdoor pool, a 24-hour gym, and a restaurant. Traveling on business? Take advantage of the 24 conference rooms, business center, and valet parking. Relax with a drink at the bar/lounge and enjoy perks like free self parking and free WiFi.

Free WiFi, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 400 guestrooms also offer free WiFi and flat-screen TVs with digital channels. Coffee/tea makers, hair dryers, and laptop-compatible safes are also available. Housekeeping is available on request.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$90* Per night/room Jan 1 - Jan 2

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Park, Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hyatt Regency Houston West ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Houston West

Everyone (13) Couples (6) Family (11)
5 out of 5
Everything its so beautiful.

Posted by on Oct 17, 2021

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Comment from Hotel Management

Oct 19, 2021 by General Manager

Greetings April, We are thrilled that you were able to enjoy our gorgeous accommodations. Thank you so much for the review. Count on Hyatt Regency Houston West anytime you need another fabulous getaway. Warm Regards, Christopher Corey, Director of Rooms

1 out of 5
Loved rooms twice while there. First time due to shower broken and second one ceiling leaking water in bathroom.

Posted by , from San Antonio on Sep 7, 2021

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5 out of 5
I love that it was clean, I dislike that other people charged my room for an order I never made

Posted by on Aug 10, 2021

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Comment from Hotel Management

Aug 12, 2021 by General Manager

Greetings, We're glad that you had a nice stay at Omni Houston Hotel at Westside and that our clean accommodations made your visit more comfortable. We are very sorry to hear if there was a billing error for on-site charges. Please contact us so we may be of assistance in getting that corrected. We'd love to welcome you back for an even better stay the next time you are in town. Warm Regards, Christopher Corey, Director of Rooms

5 out of 5
Very helpful staff

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 6, 2021 by Chris

We appreciate the glowing review and look forward to welcoming you back

3 out of 5
The beauty of the interior is just amazing. The way the light hits the water is just gorgeous.

Posted by on Mar 11, 2020

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Comment from Hotel Management

Mar 11, 2020 by YLL

Thank you for taking the time to fill out a review. We are glad to see that you enjoyed the hotel.

3 out of 5

Posted by on Mar 7, 2020

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Comment from Hotel Management

Mar 9, 2020 by YLL

Thank you for taking the time to give us your feed back, we really appreciated. We apologize for not meeting all your expectations. We hope you give us another opportunity of welcoming you back on the near future

5 out of 5

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by YLL

Thank you for taking the time to fill out a review. We are glad to see that you enjoyed your stay and we look forward to welcoming you back soon

4 out of 5
Very nice hotel, love the indoor/outdoor coy pond!!!!

Posted by on Dec 3, 2019

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Comment from Hotel Management

Dec 6, 2019 by YLL

Thank you for being our guest. We value your feedback

2 out of 5
The outside of the hotel is beautiful but the rooms are old, carpet smells really bath. Bath tub old with mold

Posted by on Oct 15, 2019

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Comment from Hotel Management

Nov 29, 2019 by YLL

Thank you for taking the time to share your experience related to your recent stay at our hotel. We apologize for not meeting all your expectations. We hope to have a new opportunity of welcoming you back to the Omni Houston Westside Hotel the next time travels bring you this way

4 out of 5

Posted by on Sep 21, 2019

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About the Hyatt Regency Houston West

Location 13210 Katy Fwy, Houston, TX 77079

Property Features

Hyatt Regency Houston West offers its guests an outdoor pool and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/café on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. There are 24 meeting rooms available. Barbecue grills, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Hyatt Regency Houston West. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Houston hotel.

  • 400 guestrooms or units
  • 5 levels
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Parking: Free self parking; valet parking available for a surcharge

Room Amenities

Hyatt Regency Houston West offers 400 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 65-inch flat-screen televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

  • Pillowtop beds
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 10:00 AM.

Cafe on the Lake - Overlooking the garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.

Black Gold Bar - This bar specializes in American cuisine and serves dinner and light fare. Happy hour is offered. Open daily.

Over The Counter - This coffee shop serves breakfast, brunch, lunch, and light fare. Open daily.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 40.00 per accommodation, per stay
  • Weight limit: 25 lbs
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 45 per person (approximately)
  • Valet parking fee: USD 21 per day
  • Pet fee: USD 40.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Houston Omni Westside
  • Omni Hotel Houston Westside
  • Omni Hotel Westside
  • Omni Hotel Westside Houston
  • Omni Houston Hotel Westside
  • Omni Houston Westside
  • Omni Houston Westside Hotel
  • Omni Westside
  • Omni Westside Houston
  • Westside Omni Hotel Houston
  • Houston Omni
  • Omni Houston Hotel Westside
  • Hyatt Regency Houston Westside
  • Hyatt Regency Houston West Hotel
  • Hyatt Regency Houston West Houston
  • Hyatt Regency Houston West Hotel Houston

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.