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The overall stay was great. The balcony in our ocean view room was very private and set up well. We spent a lot of time out there staring at the waves and enjoying our view of the pier. You can't get any closer to the ocean without being in it! The only negative is that there was some street noise ...
I really enjoyed the hotel and the proximity to many places. The staff was very pleasant and helpful. I would recommend this hotel.
This has to be the best hotel I have stayed at. The staff was very friendly, except for the occasional not-so-friendly rep at the front desk. The cleaning staff, and all other staff were very friendly. The hotel and the room were very clean and the bed was very comfortable!! I thought we were getting ...
From the courteous and professional staff to the clean, comfortable rooms and amazing amenities, I have to say this was the best hotel stay I've ever had. Would definitely stay again.
The Santa Monica Pier and Pavillion was within walking distance. The hotel had a free shuttle to these areas free of charge. The hotel's concierge was extremly helpful. This was the first hotel that met or exceeds their website. Will highly recommend this hotel.
I had a wonderful experience with Sofitel. Their staff was incredibly courteous and helpful and the amenities they offered were great. I didn't even have a chance to experience it all! They could use a bit more organization, as I did have a few small issues. I was told by the staff to leave my room ...
We had an amazing time at The JW Marriott LA Live. Steps away from The Staples Center with lots of things going on. The hotel restaurants and staff were awesome. I will stay at this hotel when I come back.
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